Field Service Technician
Gatik AI
Field Service Technician
Gatik AI
Autonomous trucking for middle-mile freight
Who We Are
Gatik is in the business of autonomous freight, and that business is already on the road.
Every day, Gatik’s autonomous trucks move freight for Fortune 50 retailers, grocers and consumer brands across Texas, Arizona, Arkansas and Canada, connecting distribution centers and stores and keeping goods moving. At the heart of it all is the Gatik Driver™, our proprietary Level 4 autonomous driving system, powered by scalable, interpretable AI and engineered to deliver safe, reliable, high-frequency freight operations.
Gatik’s momentum is real. With more than $600 million in contracted revenue and $200 million raised in our August 2026 Series D round, Gatik has taken one of the toughest challenges in autonomous technology and turned it into a proven commercial business.
And the market is paying attention. In 2026, Gatik earned a place on Forbes' America's Best Startup Employers list, and the Inc. 5000 list of America's fastest-growing private companies. The Gatik Driver™ won an Edison Award for Advancements in Autonomous Driving, and Inc. named our Co-founder and Chief Engineer, Apeksha Kumavat, to its Female Founders 500 list.
There's a lot more road ahead, and some of the brightest, most driven minds in autonomous technology are building the next chapter at Gatik. We're taking on hard engineering problems, pushing the limits of what's possible and building on a commercial foundation that's already proven itself in the real world with some of the biggest companies in the world, like PepsiCo and Loblaw. If you're ambitious, love solving problems that matter and want to see your work make a real difference, you'll find plenty to get excited about here.
About the Role
Gatik is looking for a hands-on Field Service Technician to perform complex diagnostics, maintenance, repairs, and hardware/software integration across our autonomous vehicle fleet. In this role, you will work directly on both traditional OEM vehicle platforms and Gatik's proprietary Autonomous Software and Hardware stack, ensuring maximum fleet uptime, operational readiness, and strict adherence to quality and safety standards. Reporting to the Field Service Team Manager you will act as a key technical execution expert on-site, delivering high-quality technical documentation and engineering feedback to optimize fleet reliability. You will be instrumental in maintaining safety and quality standards while driving continuous fleet performance.
This role is remote, but travel is necessary to our sites throughout North America.
What You'll Do
What We're Looking For
More about Gatik
Founded in 2017, Gatik has grown into a commercial force in autonomous freight, operating trucks daily in live customer networks across the United States and Canada. We're headquartered in Santa Clara, California, but our impact is felt on the roads and in the supply chains that keep essential goods moving for some of the biggest companies in North America.
Our trucks do some of the most demanding work in freight, running high-frequency, time-sensitive routes between distribution centers and stores, where reliability matters every single day. For our customers, that means more capacity, better service and products arriving where they need to be, when they need to be there.
Behind it all is AI-first technology built from the ground up for autonomous trucking, capable of navigating highways and surface streets and tackling the complexity of real-world logistics at scale.
Visit Gatik for more company information and Careers at Gatik for more open roles.
Notable News
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Taking Care of Our Team
At Gatik, we connect people of extraordinary talent and experience to an opportunity to create a more resilient supply chain and contribute to our environment’s sustainability. We are diverse in our backgrounds and perspectives yet united by a bold vision and shared commitment to our values. Our culture emphasizes the importance of collaboration, respect and agility.
We at Gatik strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that together we can do great things. We are committed to an inclusive and diverse team. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.
E-Verify Notice: By submitting your application, you acknowledge that Gatik participates in the U.S. Department of Homeland Security E-Verify program.
Gatik AI provides autonomous trucking services for middle-mile B2B freight. Its Level 4 driverless trucks move goods on fixed, short-haul routes between distribution centers and retail or foodservice locations, offered as Autonomous Transportation-as-a-Service that integrates into customers' supply chains. Operations span Texas, Arizona, Arkansas, and Canada with clients such as PepsiCo and Loblaw. The company reports over $600 million in contracted revenue and about 85,000 fully driverless orders completed, aiming to grow to more than 100 driverless trucks by end of 2026. Gatik’s approach focuses on repeatable routes and a service-based model to scale its fleet, technology, and infrastructure through commercial partnerships.
Explore more opportunities at Gatik AI