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Vinfen

Health and human services for disabilities

Program Director - Mental Health Services

Social & Community ServicesConfirmed live in the last 24 hours
Full-timeHyde Park, Boston, MA, USA$62.2k /yrIn-person

About the Job

Requirements

  • A bachelor's degree in human services or a related field is required, although experience may substitute for academic training in some cases.
  • A minimum of one year of experience in progressively responsible human services functions is required.
  • Experience working with people with psychiatric disabilities and/or co-occurring disorders is required.
  • Applicants must have access to an operational, insured vehicle and be willing to use it to transport people served.
  • Candidates must be at least 21 years old and have held a valid U.S. driver's license for at least six months; they must pass a CORI, driving-record, employment-reference, and multistate background check.
  • Candidates must be able to become CPR and First Aid certified within two weeks of hire and MAP certified within 150 days of hire.
  • Knowledge of program management practices, engagement strategies, operational management, and administrative systems and procedures is required.
  • Applicants must be able to form supportive, trusting relationships with people served and their families, and be sensitive to cultural, religious, ethnic, disability, and gender issues.
  • Knowledge of the human, legal, and civil rights of people served, and of the effects of prejudice, discrimination, oppression, and poverty on people with psychiatric disorders, is required.
  • Knowledge of different communication and learning styles, formal and informal housing assessment skills and practices, and recovery-oriented, person-centered, strengths-based, trauma-informed, and culturally competent services is required.
  • Applicants must be able to make independent judgments and decisions and work professionally and confidentially.
  • Applicants must adhere to the standards of Motivational Interviewing, Harm Reduction, Screening, Brief Intervention, Referral and Treatment (SBIRT), Housing First, Stages of Change, and Cognitive Behavioral interventions.
  • Applicants must be able to follow and provide effective treatment-plan interventions, train residential staff to implement non-clinical treatment-plan aspects, and collaborate with team members to address the needs of people served.
  • Knowledge of data-driven decision-making and documentation standards and requirements, and the ability to encourage data analysis, are required.
  • Knowledge of personal computer applications and equipment is required.
  • A valid driver's license must be presented at employment. Incumbents must be at least 21, have maintained a valid U.S. driver's license for at least one year, and pass a driver's screening background check; personal-vehicle users must maintain adequate insurance and a safe driving record subject to annual checks.
  • The role requires standing, walking, bending, kneeling, stooping, crouching, crawling, climbing, sitting, reaching, and maneuvering through narrow spaces or hallways; lifting at least 25 pounds using proper technique or a two-person lift; assisting people served with daily living tasks; and remaining stationary for up to 50% of the time as needed.
  • Applicants must be able to operate a computer and office equipment, communicate with people served, staff, and external representatives, and meet the specified close, distance, color, peripheral, and depth vision and focus-adjustment requirements.
  • A high school diploma or equivalent is stated as required; experience may substitute for academic training in some cases.

Responsibilities

  • Promote engagement, housing permanency, community tenure, greater self-sufficiency, and successful completion of residential tenure for people served at the site.
  • Manage a GLE or SIE residential site's systems and procedures, including planning and implementing regulations and requirements, quality-improvement initiatives, and residential intakes and discharges.
  • Collaborate with the team's Housing Coordinator to facilitate timely transitions to and from the group residential site.
  • Create a welcoming, respectful, and valued environment for residents' family, friends, and other important people in their lives.
  • Promote teamwork between the team and GLE/SIE staff to provide treatment-plan interventions in and out of the residence as needed.
  • Ensure, at the direction of the LPHA Clinician, that each resident's non-clinical support interventions are completed as outlined in the treatment plan.
  • Implement residents' safety plans and crisis-prevention and response plans developed by the team.
  • Assist the LPHA Clinician in managing the quality and timeliness of residential staff's treatment-plan documentation and adherence to Medicaid Rehab Option standards.
  • Monitor staff use of evidence-based techniques and request additional training from team staff as needed.
  • Support evidence-based and best practices for people served, including Motivational Interviewing, Harm Reduction, Housing First, Stages of Change, Wellness Recovery Action Plans (WRAP), Seeking Safety, and Cognitive Behavioral interventions.
  • Manage the site's DMH licensing adherence and the residence's adherence to Medication Administration Program policies and procedures.
  • Manage residential-site resources, including food stamps, program fees, representative payee accounts, and client funds; monitor expenses and the residence budget; and submit billing information.
  • Manage adverse events, including incident reporting, and ensure corrective actions are implemented.
  • Oversee human-rights policies and procedures for the residence.
  • Ensure the residence is maintained, repaired, and safe, and maintain good-neighbor relationships with neighbors.
  • Maintain strong working alliances with other service providers for residents, including care-coordination entities.
  • Hire, orient, supervise day to day, and evaluate residential staff; provide consistent and direct performance feedback; and conduct corrective-action procedures when needed.
  • Manage relief and overtime resources to maintain operations.
  • Implement staff retention, recognition, and awards initiatives; provide career-development guidance and communicate promotion opportunities.
  • Ensure required residential performance measures are maintained.
  • Support staff training and use of trauma-informed, recovery-oriented, person-centered, culturally competent, and strengths-based approaches and skills-training techniques.
  • Document people served's needs and services thoroughly and thoughtfully.
  • Promote access to healthcare, employment, and education services for people served.
  • Participate in the regional GLE/SIE Program Director Community of Practice Workgroup for ongoing professional competency development, mentoring, and learning.
  • Provide on-call coverage as assigned and perform other related duties.

Desired Qualifications

  • Certified Psychiatric Rehabilitation Practitioner credential preferred.
  • Management experience preferred.
  • Preference is given to bilingual/bicultural applicants and applicants with lived experience of psychiatric conditions.

About the Company

Vinfen

Health and human services for disabilities

Vinfen provides health and human services to adolescents and adults with disabilities or life challenges. It operates more than 200 locations in Massachusetts and Connecticut and offers a range of evidence-based programs, including recovery support, supported living, habilitation, education, employment services, clinical care, and peer support. How the product works: Vinfen delivers these services through coordinated programs and teams at community sites and partners, helping people gain skills, live more independently, and participate in daily life. How it differs from competitors: Its large, regional network covers a broad continuum of care—from clinical treatment to housing and employment—across both youths and adults, using evidence-based approaches and integrated supports. What the company aims to achieve: to improve quality of life, independence, and meaningful community participation for people with disabilities or life challenges.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Cambridge, MA
Founded
1977

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