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Mentor Technical Group

Maintains compliant facilities for life science firms

Utilities Manager - GMP

Full-TimeUpdated on 10/23/2026
No salary listed
Expert
Bachelor's, Associate's
Monroe, NC, USA
In Person
General Maintenance & RepairBuilding & Property Maintenance

About the job

Requirements
  • An associate degree in engineering, electronics, mechanic, or refrigeration and 7 to 12 years of related experience.
  • Experience in a GMP-regulated manufacturing environment and a supervisory role.
  • Ability to use hands to finger, handle, feel, or operate equipment, tools, or controls; stand, walk, talk, hear, sit, climb or balance, stoop, kneel, crouch or crawl, and smell; lift or move 25–35 pounds and occasionally up to 50 pounds; and perform the required vision tasks.
  • Ability to work in varying weather conditions, near moving mechanical parts, in wet or humid conditions and odorous atmospheres, with possible exposure to fumes and electrical shock, and occasionally on ladders or in confined spaces such as lift/metering stations, manholes, tanks, and wet wells.
Responsibilities
  • Determine schedules, sequences, and work assignments based on priority, equipment quantity, and personnel skills.
  • Monitor work areas and inspect tools and equipment for unsafe conditions or violations of procedures and safety rules.
  • Monitor employees’ work levels and review their work performance.
  • Counsel employees about work-related issues and help them correct job-skill deficiencies.
  • Requisition materials and supplies, including tools, equipment, and replacement parts.
  • Interpret specifications, blueprints, and job orders to construct templates and lay out reference points for workers.
  • Conduct or arrange training for workers in safety, repair, and maintenance techniques, operational procedures, or equipment use.
  • Ensure records document client utilities-equipment operating parameters and that the equipment has necessary operating procedures based on manufacturer manuals or recommendations.
  • Provide technical support and advice to ensure operational activities comply with corporate and government policies and regulations, cost-effectively and within customer timelines.
  • Understand customer needs and expectations, anticipate project barriers or obstacles, and communicate them promptly.
  • Ensure documentation is error-free, controlled, and well organized.
  • Manage technical issues and problems appropriately and efficiently.
  • Review work performed and documentation submitted, obtain client feedback, and monitor project status against client requirements to ensure service quality.
  • Issue performance review reports to supervised employees.
  • Develop customer relationships and new business opportunities.
  • Maintain professional client relationships and communication, represent Mentor Technical Group, and encourage open dialogue and trust.
  • Alert management to identified problems and recommend improvements.
  • Complete administrative requirements consistently and on time, including weekly reports, CV updates, annual medical and training record updates, and attendance.
  • Attend project leaders/managers meetings and follow up on action items.
  • Perform other duties as assigned by a manager, upper management, or the client.
Desired Qualifications
  • A bachelor’s degree in engineering, science, or related fields, with 5 to 10 years of related experience.

About the company

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Mentor Technical Group

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Mentor Technical Group supplies engineering and technical services to life science companies that need reliable, compliant facilities. Its specialists check the accuracy of manufacturing instruments and support the systems used to run regulated operations, linking practical work with the records clients need for quality oversight. The company also advises on environmental and workplace safety programs and helps clients improve how their facilities operate. Manufacturers engage Mentor for technical consulting and outsourced support, drawing on specialist teams for individual projects or continuing service needs. Founded in 2000, Mentor Technical Group is headquartered in Caguas, Puerto Rico.

Company Size

501-1,000

Company Stage

N/A

Total Funding

N/A

Headquarters

N/A

Founded

2000

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Simplify's Take

What believers are saying

  • Retirement eligibility arrives early: Mentor advertises access to its 401(k) plan after three months.
  • Staff development has a named program: Mentor advertises additional training and certifications alongside its Employee Development Program.
  • Client work extends across equipment lifecycles: Mentor's asset programs cover commissioning, ongoing maintenance and eventual decommissioning.

What critics are saying

  • Field service entails exposure: Mentor's Oregon engineer posting warns of fumes, electrical shock and confined spaces.
  • Schedules change at short notice: Mentor's Carolina HVAC opening requires after-hours, weekend and holiday availability.
  • Entry requires specialist study: Mentor's Carlsbad calibration technician opening specifies an instrumentation engineering associate degree.

What makes Mentor Technical Group unique

  • Delivery uses its own staff: Mentor says it self-performs technical services while managing a specialist supplier network.
  • Supplier diversity includes a formal program: Mentor lists NMSDC Corporate Plus among its memberships and certifications.
  • Pipettes have specialist testing options: Mentor lists both photometric and gravimetric systems in its metrology laboratories.

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