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The North Face

Designs outdoor apparel and gear

Sales Lead

Retail Store ManagementConfirmed live in the last 24 hours
Part-timeFreeport, ME, USAIn-person

About the Job

Requirements

  • One year of related professional retail experience is preferred but not required.
  • A high school diploma or equivalent is preferred.
  • Proven ability to drive results through store teams and exceed sales and profit goals.
  • Proven ability to drive results through team coaching and operational excellence.
  • Skilled in coaching, motivating, and building high-performing, diverse teams.
  • Strong verbal and written communication skills, with the ability to influence across all levels.
  • Solution-oriented and flexible in a fast-paced, dynamic retail environment.
  • Capable of working independently, managing shifting priorities, and meeting business expectations.
  • Comfortable using word processing, spreadsheets, and retail software tools.
  • Ability to stand and move throughout the store for extended periods and perform physical tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight, with or without reasonable accommodation.

Responsibilities

  • Deliver a high level of personalized customer engagement through genuine interactions.
  • Assist in maximizing and achieving store sales and goals by monitoring sales progress and results against key targets.
  • Foster a consumer-centric mindset and an inclusive store environment while modeling selling behaviors through genuine interactions with consumers.
  • Assist in providing direct feedback, coaching, and supervision of associates.
  • Occasionally assume responsibility for the store in the absence of another manager, which may include covering breaks or meal periods or opening the store without a supervisor or manager.
  • Regularly interact with consumers within the store, providing a high level of customer service.
  • Provide actionable feedback to store associates and adhere to policies, procedures, and practices that align with company directives.

About the Company

The North Face

Designs outdoor apparel and gear

The North Face provides outdoor clothing, equipment, and footwear for adventure enthusiasts and athletes. It offers jackets, backpacks, tents, sleeping bags, and various footwear designed for durability and performance across casual hikes to professional expeditions. Its products work by using materials and designs that protect against cold, wet, and rugged conditions, with features like insulating layers, weatherproof shells, load-bearing packs, and rugged tents for different terrain. The company differentiates itself through its strong emphasis on sustainability (including a Renewed program for refurbished clothing), a direct-to-consumer model (online, company stores, and authorized dealers), and active sponsorships and community initiatives that support outdoor athletes and enthusiasts. The North Face aims to help people explore outdoors safely and responsibly by offering reliable gear and services while advancing sustainability in its operations and products.

Company size
5,001-10,000
Company stage
Series C
Total funding
$28M
Headquarters
Denver, CO
Founded
1999

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