Associate Director of Digital Experience and Web Strategy

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Position Title:

Associate Director of Digital Experience and Web Strategy

Job Category:

Academic Staff

Employment Type:

Regular

Job Profile:

Marketing Associate Director (B)

Job Duties:

The University of Wisconsin–Oshkosh invites applications for an Associate Director of Digital Experience and Web Strategy within the Division of Marketing. This position provides strategic and operational leadership for the university’s website and broader digital experience, including website transformation, information architecture, navigation, content strategy, and ongoing website oversight. The Associate Director will help shape a modern, accessible, user-centered digital presence that effectively serves prospective students, current students, faculty, staff, alumni, and other key audiences while advancing institutional priorities.

This position requires an independent, proactive leader who can assess needs, identify opportunities, exercise sound judgment, and move initiatives forward with minimal direction. The Associate Director will guide university-wide content governance, website performance, accessibility, search optimization, analytics, and continuous improvement while developing strategies that strengthen the university’s digital presence and audience engagement. Working collaboratively with University Marketing & Communications, Information Technology, Admissions, Academic Affairs, Student Affairs, and campus content partners, this position will serve as a university resource for digital experience strategy, provide guidance and training to content contributors, and recommend solutions that improve the user experience. The Associate Director will also evaluate emerging technologies, including artificial intelligence and conversational search, and use data, industry trends, and audience insights to guide the ongoing evolution of the university’s digital environment.

Hybrid remote work may be available after the successful completion of an initial probationary period. Please note that the remote work policy is subject to change at the discretion of the school or university.

Universities of Wisconsin also offers an extremely competitive benefits package for 2026 that includes:

• Health plans, currently starting at $45 per month.
• 176 hours of vacation per year (prorated for start date).
• 36 hours of personal holiday, and 9 legal holidays (prorated for start date).
• 176 Hours of sick leave for first 18 months. After this period, employees can earn up to 96 hours per fiscal year. Accumulates without limit and does not expire.
• Paid parental leave after six months of continuous employment.
• Wisconsin Retirement System (pension) with 7.2% employer contribution for 2026.

All employment benefits are subject to change. A full list of current benefits and eligibility requirements can be found on our website.

Key Job Responsibilities:

• Develops relationships, brand strategies, and marketing plans for communicating institutional information

• Develops marketing programs and campaigns that align with strategic marketing objectives of an institution, unit, and/or program

• Directs marketing projects, including the design and production of internal and external publications

• Serves as an institutional representative at various events and conferences, presenting information about the institution's programs and services

• Exercises supervisory authority, including hiring, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining, and/or approving hours worked of at least 2.0 full-time equivalent (FTE) employees

• Contributes to budget development and forecasting, and approves resource allocations within budget parameters

Department:

Marketing

Compensation:

Starting at $65,000 and commensurate with experience

Required Qualifications:

• Bachelor's degree in web development, digital marketing, information technology, communications, or a related field.
• Ability to work independently, manage competing priorities, and provide proactive strategic recommendations.
• Demonstrated experience leading or managing complex, content-rich websites, website development projects, and multi-site administration.
• Experience with content management systems, website architecture, digital publishing workflows, enterprise content strategy, and distributed CMS governance.
• Working knowledge of digital technologies and analytics tools such as: HTML, CSS, JavaScript, WordPress, WordPress Divi Builder, modern web technologies, Google Analytics 4, Google Search Console, or comparable platforms.
• Knowledge of SEO, AEO and website accessibility standards
• Strong project leadership, problem-solving, communication, and stakeholder management skills, including the demonstrated ability to lead cross-functional initiatives and collaborate across departments
• Demonstrated ability to translate institutional and marketing objectives into practical, measurable digital solutions.

Preferred Qualifications:

• Experience leading a major website redesign, migration, or digital transformation initiative.
• Experience working in higher education or another complex, decentralized organization.
• Knowledge of AI-enabled digital experiences, AEO, personalization, and marketing automation.
• Experience with conversion optimization, usability testing, and digital experimentation.
• Familiarity with CRM integrations, APIs, analytics dashboards, and digital marketing platforms.
• Demonstrated success using analytics to recommend and implement measurable improvements.
• Experience managing external vendors, technical partners, or digital development resources.

How to Apply:
Applicants must submit the following documents using the online application:

• Resume
• Cover Letter

*Please use your application materials to speak to each of the qualifications for this position as listed above. Be sure to describe your relevant experience and areas of expertise, using specific examples from your work and education history. Applicants must complete all required fields and attach all required documents prior to submitting the online application.

All final candidates will be asked to provide names, email contact information, and/or phone numbers for three (3) references, with at least one being from a manager or supervisor, during the interview process.

Note: Once you have attached your materials and submitted your application, you will not be able to go into the system and change them.

To Ensure Consideration: Applications received by 11:59 PM CST on Thursday November 19th, 2026 are ensured full consideration. Applications received after that date may be given consideration. Application materials will be evaluated, and the most qualified applicants will be invited to participate in the next step of the selection process. Incomplete and/or late application materials may not receive consideration.

Contact Information:

For questions regarding your application and additional options to apply, contact Human Resources at [email protected] or 920-424-1166

Work Authorization
Unless otherwise indicated in the job posting, the University of Wisconsin Oshkosh does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. UW Oshkosh is not an e-verify employer; therefore, STEM extensions are not options for work authorization.

Legal Notices:

Reasonable Accommodations

UWO provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact [email protected] or 920-424-1166. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.

Confidentiality of Applicant Materials
UWO is a State agency and subject to Wisconsin's Open Records Law. UWO will not, however, reveal the identities of applicants who request confidentiality in writing except as may be required by Wisconsin's Open Records law. In certain circumstances, the identities of "final candidates" and/or the identity of the appointed applicant must be revealed upon request.   

CBC & Reference Check Policy
All candidates for employment are subject to a pre-employment screening which includes a criminal background check, work authorization, and verification of education. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.   

Annual Security and Fire Safety Report (Clery Act)

For the UWO Annual Security and Fire Safety Reports (i.e., Clery Report), which includes statistics about reported crimes and information about campus security policies, see https://uwosh.edu/police/, or call UWO Police Department, at (920) 424-1212 for a paper copy. 

UW is an Equal Opportunity Employer
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.