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Nordstrom

Full-line department store retailer

Interim Beauty Counter Manager

Retail SalesConfirmed live in the last 24 hours
Full-timeCincinnati, OH, USAIn-person

About the Job

Requirements

  • Demonstrate passion for customer service and beauty, including trends, makeup application, and skincare.
  • Connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
  • Show empathy and respect for customers and provide a supportive environment during makeup and skincare applications.
  • Demonstrate multitasking, organization, and follow-through skills.
  • Show drive to achieve sales goals and interest in using networking and technology.
  • Work a flexible schedule based on business needs, including evenings and weekends.
  • Demonstrate ownership, accountability, and initiative.
  • Move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
  • Frequently use hands for grasping, fine manipulation, pushing, and pulling.
  • Handle bulky and sometimes awkwardly shaped items, including reaching overhead to lift them.
  • Regularly lift items weighing up to 10 pounds and occasionally lift items weighing up to 25 pounds.

Responsibilities

  • Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
  • Collaborate with team members to create a welcoming and inclusive environment for customers.
  • Set and achieve personal and counter sales goals using in-store and digital selling tools, including text and social media.
  • Manage the scheduling and execution of vendor events and promotions.
  • Build and maintain vendor relationships to maximize business results.
  • Keep the department customer-ready through organization and cleanliness.
  • Stay current on beauty trends, products, and industry knowledge through training provided by Nordstrom and luxury brand partners.
  • Manage sales, refunds, and exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.

About the Company

Nordstrom

Full-line department store retailer

Nordstrom operates as a department store chain in the United States and Canada that sells clothing, shoes, accessories, beauty products, and other fashion items. It offers a mix of brands and its own lines through many stores and online platforms, aiming to help customers find outfits and items that fit their style and budget. The shopping experience centers on customer service, a curated selection, and convenient access across channels, including in-store and digital shopping. Unlike many retailers, Nordstrom emphasizes service and customer care to guide purchases and returns, as well as a long-standing commitment to evolving with fashion trends across a full-line retail model. The company’s goal is to be a leading, widely accessible fashion retailer known for reliable service and a broad, carefully chosen assortment across multiple product categories.

Company size
10,001+
Company stage
IPO
Headquarters
Seattle, WA
Founded
1901

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