Store Manager

Job Description:

The Store Manager is the leader of their location. They are responsible for staffing, training, developing, and retaining both part-time and full-time staff, including career development for management. They are accountable for all store operations, including hours management, Asset Protection, salesfloor and stockroom organization. They uphold company standards and policies, with a focus on store experience by ensuring a high level of customer engagement and adhering to brand presentation standards.

What You’ll Do

• Oversee all salesfloor & stockroom operations, ensuring excellent customer service & seamless operations.
• Coach staff to demonstrate product knowledge and brand awareness, to drive sales.
• Ensure all visual displays adhere to Brand and Corporate direction.
• Recruit, hire, train management and non-management associates.
• Conduct staffing and scheduling operations and payroll management.
• Oversee all inventory, replenishment, stockroom, and OMNI Channel operations.
• Analyze reporting to inform decision making.
• Protect store assets, oversee store maintenance.
• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Represent the Brand and Exemplify Company Culture and Values.

AMERICAS

What it Takes 

• 2+ years of store management experience, or relevant supervisory experience in a customer facing role.
• Proven ability to drive business results in a fast-paced retail environment.
• Excellent communication, leadership and interpersonal skills.
• Strong ability to build relationships and collaborate effectively.
• Proven results in assessing and developing talent.
• Strong critical thinking & problem-solving skills.
• High attention to detail, thoroughness and accuracy while multi-tasking.
• Self-motivated with ability to take initiative.
• Maintain a strong customer focus & knowledge of current fashion trends.

What You’ll Get 

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: 

• Quarterly Incentive Bonus Program 
• Paid Time Off 
• Paid Volunteer Day per Year, allowing you to give back to your community 
• Merchandise Discount 
• Medical, Dental and Vision Insurance Available 
• Life and Disability Insurance 
• Associate Assistance Program 
• Paid Parental and Adoption Leave 
• 401(K) Savings Plan with Company Match 
• Training and Development 
• Opportunities for Career Advancement, we believe in promoting from within 
• A Global Team of People Who'll Celebrate you for Being YOU 

AUSTRIA

What It Takes 

• 2+ years of store management experience, or relevant supervisory experience in a customer facing role
• Proven ability to drive business results in a fast-paced retail environment
• Excellent communication, leadership and interpersonal skills
• Strong ability to build relationships and collaborate effectively
• Proven results in assessing and developing talent
• Strong critical thinking & problem-solving skills
• High attention to detail, thoroughness and accuracy while multi-tasking
• Self-motivated with ability to take initiative
• Maintain a strong customer focus & knowledge of current fashion trends.
• CEFR B2 Fluency in English & German, required 

What You’ll Get 

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: 

• Quarterly Incentive Bonus Program 
• Paid Time Off 
• Definite Contract and Indefinite Contract* 
• Merchandise Discount 
• Comp days and floating holiday  
• Paid Volunteer Day per Year, allowing you to give back to your community 
• Associate Assistance Program access to free mental and behavioral health counseling  
• Headspace; a leading science-based mental health solution app  
• Carrot; a benefit designed to support your parenthood journey  
• Training and Development 
• Opportunities for Career Advancement, we believe in promoting from within 
• A Global Team of People Who'll Celebrate you for Being YOU 
• *Indefinite contract is available after one definite contract 

Any job offers for this role could be subject to applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide. 

BELGIUM

What It Takes 

• 2+ years of store management experience, or relevant supervisory experience in a customer facing role
• Proven ability to drive business results in a fast-paced retail environment
• Excellent communication, leadership and interpersonal skills
• Strong ability to build relationships and collaborate effectively
• Proven results in assessing and developing talent
• Strong critical thinking & problem-solving skills
• High attention to detail, thoroughness and accuracy while multi-tasking
• Self-motivated with ability to take initiative
• Maintain a strong customer focus & knowledge of current fashion trends.
• CEFR B2 Fluency in English & Dutch, required  

What You’ll Get  

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:  

• Quarterly Incentive Bonus Program  
• Full-Time Position  
• Definite and Indefinite Contract*  
• Paid Time Off (20 days) 
• Merchandise Discount  
• Health and Hospitalization Insurance (DKV)  
• Retirement & Life Insurance Plan (ATHORA)  
• Associate Assistance Program (AAP)  
• 13th month payment – 100%  
• Ecochecks  
• Annual Bonus  
• Commuter Allowance – 50%  
• Paid Volunteer Day per Year, allowing you to give back to your community  
• Merchandise Discount  
• Training and Development  
• Opportunities for Career Advancement, we believe in promoting from within a Global Team of People Who'll Celebrate you for Being YOU  

 *Pending the renewal of two definite contracts  

Any job offers for this role could be subject to applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide. 

CANADA

What it Takes 

• 2+ years of store management experience, or relevant supervisory experience in a customer facing role
• Proven ability to drive business results in a fast-paced retail environment
• Excellent communication, leadership and interpersonal skills
• Strong ability to build relationships and collaborate effectively
• Proven results in assessing and developing talent
• Strong critical thinking & problem-solving skills
• High attention to detail, thoroughness and accuracy while multi-tasking
• Self-motivated with ability to take initiative
• Maintain a strong customer focus & knowledge of current fashion trends.

What You’ll Get 

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: 

• Quarterly Incentive Bonus Program 
• Paid Time Off 
• Paid Volunteer Day per Year, allowing you to give back to your community 
• Merchandise Discount 
• Medical, Dental and Vision Insurance Available 
• Life and Disability Insurance 
• Associate Assistance Program 
• Paid Parental and Adoption Leave 
• 401(K) Savings Plan with Company Match 
• Training and Development 
• Opportunities for Career Advancement, we believe in promoting from within 
• A Global Team of People Who'll Celebrate you for Being YOU 

FRANCE

What It Takes 

• 2+ years of store management experience, or relevant supervisory experience in a customer facing role
• Proven ability to drive business results in a fast-paced retail environment
• Excellent communication, leadership and interpersonal skills
• Strong ability to build relationships and collaborate effectively
• Proven results in assessing and developing talent
• Strong critical thinking & problem-solving skills
• High attention to detail, thoroughness and accuracy while multi-tasking
• Self-motivated with ability to take initiative
• Maintain a strong customer focus & knowledge of current fashion trends.
• CEFR B2 Fluency in English & French, required  

What You’ll Get  

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:  

• Quarterly Incentive Bonus Program  
• Paid Time Off  
• Indefinite Contract*  
• Paid Volunteer Day per Year, allowing you to give back to your community  
• Merchandise Discount  
• Medical, Dental and Vision Insurance Available  
• Life and Disability Insurance  
• Associate Assistance Program  
• Training and Development  
• Opportunities for Career Advancement, we believe in promoting from within  
• A Global Team of People Who'll Celebrate you for Being YOU  
• 13th month as of 1 year of seniority  
• Meal Tickets as of 3 months of seniority  
• Public transportation reimbursement (50%) 

*pending completion of 90 day probationary period  

Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.  

GERMANY

What It Takes 

• 2+ years of store management experience, or relevant supervisory experience in a customer facing role
• Proven ability to drive business results in a fast-paced retail environment
• Excellent communication, leadership and interpersonal skills
• Strong ability to build relationships and collaborate effectively
• Proven results in assessing and developing talent
• Strong critical thinking & problem-solving skills
• High attention to detail, thoroughness and accuracy while multi-tasking
• Self-motivated with ability to take initiative
• Maintain a strong customer focus & knowledge of current fashion trends.
• CEFR B2 Fluency in English & German, required 

What You’ll Get  

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:  

• Quarterly Stores Sales Bonus Program  
• Christmas bonus  
• Indefinite Contract*  
• Paid time off which can increase with position and seniority  
• Merchandise Discount  
• Comp days and floating holiday  
• Paid Volunteer Day per Year, allowing you to give back to your community 
• Associate Assistance Program access to free mental and behavioral health counseling  
• Headspace; a leading science-based mental health solution app  
• Carrot; a benefit designed to support your parenthood journey  
• Proxalto; annual contribution to a private pension insurance  
• Training and Development  
• Opportunities for Career Advancement, we believe in promoting from within  
• A Global Team of People Who'll Celebrate you for Being YOU  

*pending completion of six months probationary period  

Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.  

GREAT BRITTAN

What It Takes 

• 2+ years of store management experience, or relevant supervisory experience in a customer facing role
• Proven ability to drive business results in a fast-paced retail environment
• Excellent communication, leadership and interpersonal skills
• Strong ability to build relationships and collaborate effectively
• Proven results in assessing and developing talent
• Strong critical thinking & problem-solving skills
• High attention to detail, thoroughness and accuracy while multi-tasking
• Self-motivated with ability to take initiative
• Maintain a strong customer focus & knowledge of current fashion trends.
• Fluency in English 

What You’ll Get 

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: 

• Quarterly Incentive Bonus Program 
• Paid Time Off 
• Indefinite Contracts 
• Paid Volunteer Day per Year, allowing you to give back to your community 
• Merchandise Discount 
• Private Medical Insurance Available 
• Life and Disability Insurance 
• Associate Assistance Program 
• Paid Parental and Adoption Leave 
• Pension Plan with Company Match 
• Training and Development 
• Opportunities for Career Advancement, we believe in promoting from within 
• A Global Team of People Who'll Celebrate you for Being YOU 

*pending completion of 90 day probationary period 

Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide. 

HONG KONG

Qualifications 

• 2+ years of store management experience, or relevant supervisory experience in a customer facing role
• Proven ability to drive business results in a fast-paced retail environment
• Excellent communication, leadership and interpersonal skills
• Strong ability to build relationships and collaborate effectively
• Proven results in assessing and developing talent
• Strong critical thinking & problem-solving skills
• High attention to detail, thoroughness and accuracy while multi-tasking
• Self-motivated with ability to take initiative
• Maintain a strong customer focus & knowledge of current fashion trends.
• Fluency in English, required.

Our Benefits & Perks 

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: 

• 13th month bonus, subject to eligibility 
• Monthly Sale Incentive Bonus Program, subject to eligibility 
• Medical and Dental Insurance 
• Generous paid time off 
• Paid Volunteer Day per Year, allowing you to give back to your community 
• Merchandise Discount in all brands  
• Leadership Training and Development 
• Opportunities for Career Advancement, promoting from within 

IRELAND

What It Takes 

• 2+ years of store management experience, or relevant supervisory experience in a customer facing role
• Proven ability to drive business results in a fast-paced retail environment
• Excellent communication, leadership and interpersonal skills
• Strong ability to build relationships and collaborate effectively
• Proven results in assessing and developing talent
• Strong critical thinking & problem-solving skills
• High attention to detail, thoroughness and accuracy while multi-tasking
• Self-motivated with ability to take initiative
• Maintain a strong customer focus & knowledge of current fashion trends.
• Fluency in English, required.

What You’ll Get 

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: 

• Quarterly Incentive Bonus Program 
• Paid Time Off 
• Indefinite Contracts 
• Paid Volunteer Day per Year, allowing you to give back to your community 
• Merchandise Discount 
• Private Medical Insurance Available 
• Life and Disability Insurance 
• Associate Assistance Program 
• Paid Parental and Adoption Leave 
• Pension Plan with Company Match 
• Training and Development 
• Opportunities for Career Advancement, we believe in promoting from within 
• A Global Team of People Who'll Celebrate you for Being YOU 

*pending completion of 90 day probationary period 

Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide. 

ITALY

What It Takes 

• 2+ years of store management experience, or relevant supervisory experience in a customer facing role
• Proven ability to drive business results in a fast-paced retail environment
• Excellent communication, leadership and interpersonal skills
• Strong ability to build relationships and collaborate effectively
• Proven results in assessing and developing talent
• Strong critical thinking & problem-solving skills
• High attention to detail, thoroughness and accuracy while multi-tasking
• Self-motivated with ability to take initiative
• Maintain a strong customer focus & knowledge of current fashion trends.
• CEFR B2 Fluency in English & Italian, required 

What You’ll Get 

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: 

• Quarterly Incentive Bonus Program 
• Additional Paid Time Off 
• Paid Volunteer Day per Year, allowing you to give back to your community 
• Merchandise Discount 
• Associate Assistance Program 
• Training and Development 
• Opportunities for Career Advancement, we believe in promoting from within 
• A Global Team of People Who'll Celebrate you for Being YOU 
• Meal Tickets (after 90 days) 

Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide. 

KUWAIT

What It Takes

• 2+ years of store management experience, or relevant supervisory experience in a customer facing role
• Proven ability to drive business results in a fast-paced retail environment
• Excellent communication, leadership and interpersonal skills
• Strong ability to build relationships and collaborate effectively
• Proven results in assessing and developing talent
• Strong critical thinking & problem-solving skills
• High attention to detail, thoroughness and accuracy while multi-tasking
• Self-motivated with ability to take initiative
• Maintain a strong customer focus & knowledge of current fashion trends.
• Fluency in English, required

What You’ll Get   

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward. 

• Quarterly Incentive Bonus Program
• Annual return flight ticket
• Merit eligibility - salary increase based on Annual performance review
• Paid Time Off 
• 3 Paid Comp Days
• Merchandise Discount
• Medical, Dental, Health and Life Insurance
• Associate Assistance Program - professional and confidential mental and behavioral health counseling
• Carrot Fertility and Adoption
• Headspace mental health and wellness application membership
• Paid Parental and Adoption Leave
• Training and Development
• Opportunities for Career Advancement, we believe in promoting from within
• A Global Team of People Who'll Celebrate you for Being YOU
  *Some of the above benefits can be availed upon completion of the probationary period

NETHERLANDS

What It Takes 

• 2+ years of store management experience, or relevant supervisory experience in a customer facing role
• Proven ability to drive business results in a fast-paced retail environment
• Excellent communication, leadership and interpersonal skills
• Strong ability to build relationships and collaborate effectively
• Proven results in assessing and developing talent
• Strong critical thinking & problem-solving skills
• High attention to detail, thoroughness and accuracy while multi-tasking
• Self-motivated with ability to take initiative
• Maintain a strong customer focus & knowledge of current fashion trends.
• CEFR B2 Fluency in English & Dutch, required  

What You’ll Get  

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:  

• Quarterly Incentive Bonus Program 
• Paid Time Off 
• Definite Contract and Indefinite Contract* 
• Merchandise Discount 
• Meal tickets** 
• Commuter Allowance 
• Paid Volunteer Day per Year, allowing you to give back to your community 
• Merchandise Discount 
• Associate Assistance Program 
• Training and Development 
• Opportunities for Career Advancement, we believe in promoting from within 
• A Global Team of People Who'll Celebrate you for Being YOU 

*Indefinite contract is available after two definite contracts of 90 and 180 days 

**Dependent upon shift scheduling 

Any job offers for this role could be subject to applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide. 

PUERTO RICO

What it Takes 

• 2+ years of store management experience, or relevant supervisory experience in a customer facing role
• Proven ability to drive business results in a fast-paced retail environment
• Excellent communication, leadership and interpersonal skills
• Strong ability to build relationships and collaborate effectively
• Proven results in assessing and developing talent
• Strong critical thinking & problem-solving skills
• High attention to detail, thoroughness and accuracy while multi-tasking
• Self-motivated with ability to take initiative
• Maintain a strong customer focus & knowledge of current fashion trends.

What You’ll Get 

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: 

• Quarterly Incentive Bonus Program 
• Paid Time Off 
• Paid Volunteer Day per Year, allowing you to give back to your community 
• Merchandise Discount 
• Medical, Dental and Vision Insurance Available 
• Life and Disability Insurance 
• Associate Assistance Program 
• Paid Parental and Adoption Leave 
• 401(K) Savings Plan with Company Match 
• Training and Development 
• Opportunities for Career Advancement, we believe in promoting from within 
• A Global Team of People Who'll Celebrate you for Being YOU 

SPAIN

What It Takes 

• 2+ years of store management experience, or relevant supervisory experience in a customer facing role
• Proven ability to drive business results in a fast-paced retail environment
• Excellent communication, leadership and interpersonal skills
• Strong ability to build relationships and collaborate effectively
• Proven results in assessing and developing talent
• Strong critical thinking & problem-solving skills
• High attention to detail, thoroughness and accuracy while multi-tasking
• Self-motivated with ability to take initiative
• Maintain a strong customer focus & knowledge of current fashion trends.
• CEFR B2 Fluency in English & Spanish, required  

What You’ll Get 

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: 

• Quarterly Incentive Bonus Program 
• Private Medical Plan 
• Additional Paid Time Off 
• Paid Volunteer Day per Year, allowing you to give back to your community 
• Merchandise Discount 
• Associate Assistance Program 
• Training and Development 
• Opportunities for Career Advancement, we believe in promoting from within 
• A Global Team of People Who'll Celebrate you for Being YOU 

Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide. 

UNITED ARAB EMIRATES

What It Takes

• 2+ years of store management experience, or relevant supervisory experience in a customer facing role
• Proven ability to drive business results in a fast-paced retail environment
• Excellent communication, leadership and interpersonal skills
• Strong ability to build relationships and collaborate effectively
• Proven results in assessing and developing talent
• Strong critical thinking & problem-solving skills
• High attention to detail, thoroughness and accuracy while multi-tasking
• Self-motivated with ability to take initiative
• Maintain a strong customer focus & knowledge of current fashion trends.
• Fluency in English, required

What You’ll Get   

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward. 

• Quarterly Incentive Bonus Program
• Annual return flight ticket
• Merit eligibility - salary increase based on Annual performance review
• Paid Time Off 
• 3 Paid Comp Days
• Merchandise Discount
• Medical, Dental, Health and Life Insurance
• Associate Assistance Program - professional and confidential mental and behavioral health counseling
• Carrot Fertility and Adoption
• Headspace mental health and wellness application membership
• Paid Parental and Adoption Leave
• Training and Development
• Opportunities for Career Advancement, we believe in promoting from within
• A Global Team of People Who'll Celebrate you for Being YOU

*Some of the above benefits can be availed upon completion of the probationary period

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

Learn more about A&F Co. by visiting our corporate website here.

See what its like to #WorkAtANF - Follow us on Instagram @LifeAtANF

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.