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Marriott International

Manages and franchises hotels around the world

Bellstand or Door Attendant

Hotel Guest ServicesConfirmed live in the last 24 hours
Full-timeGuanacaste Province, Costa RicaNo salary listedIn-person

About the Job

Requirements

  • A high school diploma or GED equivalent is preferred.
  • No related work experience is required.
  • No supervisory experience is required.
  • No license or certification is required.
  • The attendant must be able to read and visually verify information in a variety of formats, including small print.
  • The attendant must be able to move at a speed needed to respond to work situations, including running, walking, or jogging; stand, sit, or walk for an extended period or an entire shift; move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance and objects over 75 pounds with assistance; traverse sloping, uneven, or slippery surfaces and stairs or service ramps; and reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Responsibilities

  • Greet and escort residence owners, vendors, and guests.
  • Open doors and assist residence owners, guests, and visitors entering and leaving the property.
  • Assist residence owners, guests, and visitors in and out of vehicles, including transporting groceries, luggage, and packages to and from cars, units, and other areas.
  • Provide directions to residence owners, guests, and visitors when requested.
  • Help maintain a clear drive at the residences entrance and direct moving and delivery personnel to the loading dock.
  • Assist valet parking with moving residence owners’ and guests’ vehicles.
  • Communicate residence owners’ vehicle issues to the Valet Lead and assist with resolving them.
  • Monitor and maintain the cleanliness of the lobby, sidewalks, entrances, related work areas, and luggage carts; polish the carts.
  • Maintain clear passage into the building and the car drop-off area.
  • Follow company policies and procedures, and report accidents, injuries, and unsafe work conditions to a manager.
  • Remain aware of undesirable persons on the property.
  • Maintain a clean and professional uniform and personal appearance, and protect proprietary information.
  • Welcome and acknowledge guests, anticipate and address their service needs, assist individuals with disabilities, and thank guests.
  • Communicate clearly and professionally, answer telephones using appropriate etiquette, and maintain positive working relationships.
  • Comply with quality assurance expectations and standards.
  • Perform other reasonable job duties as requested.

About the Company

Marriott International

Manages and franchises hotels around the world

Marriott International manages and franchises hotels and resorts for leisure and business travelers, with brands spanning luxury stays, select-service hotels and extended visits. Its portfolio includes The Ritz-Carlton, Sheraton and Courtyard, giving hotel owners different formats for serving guests. Most properties belong to third-party owners: Marriott earns management fees tied to hotel revenue and profit, or franchise royalties for use of its brands and systems, while owning or leasing a small share itself. The company also licenses its names for branded residences and vacation ownership properties. With operating roots dating to 1927, Marriott is headquartered in Bethesda, Maryland.

Company size
10,001+
Company stage
IPO
Headquarters
Bethesda, MD
Founded
1927

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