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Sanco Equipment

Service Advisor

Service Advising & EstimatingConfirmed live in the last 24 hours
Full-timeMankato, MN, USANo salary listedIn-person

About the Job

Requirements

  • Experience in a dealership, service department, or customer service environment is preferred.
  • A background in equipment, automotive, agricultural, or related industries is a plus.
  • Strong communication and organizational skills are required.
  • The ability to manage multiple priorities in a fast-paced environment is required.
  • Basic mechanical knowledge and an understanding of repair processes are preferred.
  • Experience with dealership management or service software is a plus.
  • A positive attitude, strong work ethic, and commitment to customer satisfaction are expected.

Responsibilities

  • Serve as the primary point of contact for service customers.
  • Open, manage, and close repair orders accurately and efficiently.
  • Communicate repair estimates, timelines, and updates to customers.
  • Coordinate with technicians, parts personnel, and service management to keep repairs moving.
  • Schedule service appointments and manage equipment intake.
  • Monitor repair progress and help resolve delays.
  • Ensure work orders are accurate and complete before invoicing.
  • Build lasting customer relationships through outstanding service.

About the Company

Company size
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Total funding
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Headquarters
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Founded
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