Technical Writer

Schneider Electric is seeking a motivated and detail-oriented Technical Writer with 4–6 years of experience to support our Software & Services portfolio.

The Technical Writer will be responsible for creating, updating, and maintaining high-quality technical documentation that enables customers and users to effectively understand, configure, operate, and troubleshoot software products and solutions.

The successful candidate will work closely with R&D, Product Owners, Product Management, technical experts, and other cross-functional stakeholders to gather technical information and transform complex inputs into clear, accurate, customer-centric, and easy-to-understand documentation.

The role requires strong technical writing and communication skills, hands-on experience with industry-standard authoring tools, attention to detail, and the ability to manage multiple documentation activities in parallel. Knowledge and practical exposure to AI-assisted documentation and content development will be an added advantage.

Key Responsibilities

• Create, update, and maintain technical documentation for Software & Services products and solutions, including catalogs, user guides, installation guides, configuration guides, online help, release notes, and other customer-facing documentation.
• Analyse documentation requirements based on product functionality, use cases, target audiences, and available technical inputs.
• Work closely with R&D, Product Owners, Product Management, testing teams, subject matter experts, and other stakeholders to gather and validate technical information.
• Transform complex software and technical information into clear, concise, structured, and easy-to-understand content appropriate for the target audience.
• Review and edit documentation to ensure technical accuracy, consistency, usability, grammar, terminology, and adherence to corporate documentation standards.
• Manage documentation updates in alignment with software/Hardware releases, product changes, and project milestones.
• Work independently on assigned documentation projects while collaborating effectively with other technical writers and global cross-functional teams.
• Manage multiple documentation activities in parallel and deliver assigned documentation within agreed timelines and quality expectations.
• Explore and effectively use AI-assisted tools and techniques where applicable to improve documentation productivity, content quality, consistency, and review processes.

• Bachelor’s degree in Engineering, Computer Science, Information Technology, Technical Communication, or a related discipline.
• 4–6 years of hands-on experience as a Technical Writer, preferably supporting Hardware, software, digital, or technology products.
• Demonstrated experience creating and maintaining customer-facing technical documentation such as user guides, installation guides, configuration guides, online help, and release notes.
• Strong ability to understand complex technical information and translate it into simple, accurate, and user-focused documentation.
• Strong knowledge of technical writing principles, information organization, content structuring, grammar, terminology, and documentation standards.
• Hands-on experience with authoring and publishing tools such as:
• Adobe InDesign
• PTC Arbortext Editor or other XML-based authoring tools
• Adobe Technical Communication tools
• Microsoft Word
• Content Management Systems
• Experience working with structured/XML-based documentation and familiarity with content management or document management systems.
• Ability to work with engineering/R&D teams and subject matter experts to gather, understand, and validate technical information.
• Ability to manage multiple documentation assignments simultaneously while meeting agreed timelines and quality expectations.
• Excellent written and verbal communication skills in English.
• Ability to collaborate effectively with global and cross-functional teams across different locations and time zones.
• Positive, flexible, collaborative, and customer-focused working style.

Good to Have

• Knowledge or practical experience using Artificial Intelligence (AI), Generative AI, or AI-assisted tools for technical documentation, such as content drafting, rewriting, summarization, review, terminology consistency, or documentation automation.

Bring your talent for clear communication to a team that's ready to welcome you — apply today!

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Our Total Rewards is our way of saying: We see you and we value you. It’s more than just pay and benefits—it’s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we’re here for what matters most to you. Discover more at our Career Page.

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Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our  IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric – apply today!

€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

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Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.