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Nourish

Telehealth platform delivering personalized nutrition counseling

Senior Lead Retention Strategy & Operations

Growth MarketingConfirmed live in the last 24 hours
Full-timeNo salary listed

About the Job

Requirements

  • Have 3–7 years of experience in strategy, consulting, product, growth, lifecycle marketing, or another high-impact role involving ownership of ambiguous business problems and measurable outcomes.
  • Be data-fluent and rigorous with experimentation, able to drive analysis from insight to action and ground strategy and decisions in data.
  • Have launched programs from scratch and be able to identify high-leverage work, define a plan, and drive it through ambiguity.
  • Prioritize business outcomes and have a track record of materially improving core metrics.
  • Be comfortable juggling priorities, adapting to change, and working in fast-moving environments.
  • Work effectively cross-functionally, building trust and alignment with different teams.

Responsibilities

  • Identify and size opportunities across the patient journey using quantitative and qualitative data to understand where patients are lost and where retention and lifetime value can be improved.
  • Own strategy for high-priority retention problems by turning ambiguous business questions into clear hypotheses, roadmaps, and measurable goals.
  • Drive initiatives from insight to impact by defining problems, developing approaches, aligning cross-functional partners, and owning execution through launch, measurement, and iteration.
  • Own area metrics and the experimentation roadmap, using data and experiments to identify what is working and where to invest.
  • Design and scale campaigns across email, SMS, push, and product touch points, including segmentation strategy, personalization frameworks, and journey architecture.
  • Partner with Product, Data, and Engineering to turn strategic opportunities into product experiences and scalable lifecycle capabilities.

Desired Qualifications

  • Experience in lifecycle marketing, including hands-on email service provider expertise with tools such as Customer.io, Braze, or Iterable.
  • Experience at a fast-growing technology or healthcare startup.
  • People leadership experience or strong coaching skills.
  • Fluency with modern marketing technology stacks and engineering partnerships.

About the Company

Nourish

Telehealth platform delivering personalized nutrition counseling

Nourish provides telehealth nutrition counseling by connecting individuals with registered dietitians for personalized guidance. Sessions happen online, enabling affordable access with the aim of having insurance cover the costs. The service supports people managing health conditions—such as autoimmune diseases, diabetes, and eating disorders—as well as those pursuing general wellness. How it works: users connect with a dietitian through Nourish’s online platform, receive tailored nutrition plans, education, and ongoing support to drive long-term behavior change. Revenue likely comes from insurance partnerships or service fees for the platform. Nourish differentiates itself by focusing on insurance-covered, accessible care and sustained, education-based therapy that targets root causes of health issues rather than quick fixes. Its goal is to make professional nutrition counseling practical and affordable to support preventive healthcare and chronic condition management.

Company size
1,001-5,000
Company stage
Series C
Total funding
$213.1M
Headquarters
Austin, TX
Founded
2021

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