Business Support Assistant
About the job
- Requires a high school diploma or equivalent education and two or more years of administrative work experience in a related area.
- Requires proficient use of Microsoft Excel.
- Must be able to follow oral and written directions related to the listed functions.
- Must have oral, written, and interpersonal communication skills to interact with departmental personnel and assist customers.
- Requires the ability to work effectively with common office software, including spreadsheets and word processing.
- Must be able to organize, prioritize, and manage multiple tasks in a fast-paced environment while maintaining a professional manner.
- Provides administrative and customer or vendor services in the assigned area, including business support functions and related administrative tasks for a program or process.
- Reviews and audits documents, forms, or invoices for accuracy and appropriateness and initiates corrective action as needed.
- Communicates with customers, patients, potential candidates, and vendors using defined formats and procedures through verbal, electronic, and written channels.
- Maintains records and files for the assigned area and ensures documentation is entered accurately and on time into departmental applications.
- Prepares, collates, and distributes reports accurately and on time; may handle recurring department projects or one-time projects as directed by a supervisor.
- May maintain supply inventories by checking stock, anticipating needs, placing and expediting orders, and verifying receipt of supplies.
- Works independently under general supervision and serves as a primary point of contact for outside entities.
- Supports the Culinary and EVS departments with department communications, document creation, data entry, calendars and scheduling, invoice processing, and tracking.
- Additional related education and/or experience is preferred.
Primary City/State:
Gilbert, ArizonaDepartment Name:
Culinary & Nutrition-HospWork Shift:
DayJob Category:
Administrative ServicesGreat careers are built at Banner Health. We’re looking for the best and brightest to join our team that earned Great Place To Work® Certification™. This recognition reflects Banner Health's investment in team members' professional development, wellness benefits, and continued education. It highlights our commitment to advocating for diversity in the workplace, promoting work-life balance, and boosting employee engagement.
We are seeking a motivated and detail-oriented Business Support Assistant to join our team. In this role, you will be a key player in supporting the Culinary and EVS departments. You will use your expertise in critical thinking, organization, and communication to support operations of a very large and busy department. You will provide clerical and administrative services and will assist with a range of tasks such as department communications, document creation, data entry, calendars and scheduling, invoice processing and tracking, and much more.
Minimum qualifications must include proficient use of Microsoft Excel with at least two years of related work experience. The ideal candidate will be a team player, have great communication skills and be able to work with all levels of staff including C-Suite. Must thrive in a fast-paced, everchanging environment. and enjoy making sure department goals and objectives are being met.
Hours are Mon-Fri 7am - 3:30pm, with flexibility to start a little earlier or stay later based on business need. No weekends, holidays, or call rotation required!
This is a great opportunity to learn the many aspects involved in hospital operations and grow professionally.
Experience innovative technology and exceptional opportunities for growth and development at Banner Health's state-of-the-art hospital Banner Gateway Medical Center. With comprehensive electronic medical records, physician order entry, digital radiography and proprietary advanced patient monitoring, Banner Gateway provides you with the innovative resources you need to provide your patients with the best care possible. Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center. Located near Phoenix in Gilbert, Ariz., Banner Gateway Medical Center offers 286 private rooms, 13 operating suites, a 46-bed emergency department and shares a campus with the Banner MD Anderson Cancer Center. Our WIS and NICU services support an average of 4,000 deliveries per year. Key specialties include oncology, obstetrics, bariatric surgery, emergency and other services that focus on meeting the changing needs of the dynamic and growing community we serve.Banner MD Anderson Cancer Center Located in Gilbert, Ariz. (the Phoenix Metro area) on the Banner Gateway Campus, the center provides world-class care for oncology patients - both inpatient and outpatient - and has also brought leading oncology programs to the Banner Gateway campus including designation as a Stem Cell Transplant Center of Excellence and comprehensive Head & Neck cancer care. Our capabilities include five linear accelerator vaults, a brachytherapy vault, an advanced diagnostic imaging suite with PET/CT scan, more than 70 infusion bays, a cryopreservation lab and much more. Our inpatient medical oncology unit also incorporates a program that utilizes the electronic surveillance partnership in caring for the patient, where remote nurses have the ability to interact with patients via two-way audio-video to assist the bedside nurse with patient care.POSITION SUMMARY
This position provides administrative services and assistance requiring occasional discretion and judgment. Coordinates a unique set of processes and/or services for an assigned area such as contracting, claims, sales, recruitment, services or billing.
CORE FUNCTIONS
1. Provides administrative and customer or vendor services in assigned area. This may include performing business support functions and related administrative tasks to support a program or process.
2. Reviews and/or audits documents, forms or invoices for appropriateness/accuracy. Initiates corrective action, as appropriate.
3. Corresponds with customers, patients, potential candidates, and vendors using defined formats and procedures, via verbal, electronic and written communications.
4. Maintains records and/or files for assigned area. Ensures appropriate documentation is timely and accurately entered into departmental application.
5. As assigned, prepares, collates, and distributes various reports in a timely and accurate manner. May complete or handle recurring department projects or one-time projects, as directed by supervisor.
6. May maintain supply inventories by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies and verifying receipt of supplies.
7.Works independently under general supervision. Represents the company as a primary point of contact to outside entities such as insurance claimants, patients, service providers, community agencies, vendors, etc.
MINIMUM QUALIFICATIONS
Requires a high school diploma or equivalent education and two or more years administrative work experience in a related area.
Employees working at Banner Behavioral Health Hospital must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
Works independently under general supervision. Represents the company as a primary point of contact to outside entities such as insurance claimants, patients, service providers, community agencies, vendors, etc. Must have the ability to follow oral and written directions as they relate to the functions listed above. Must have excellent oral, written and interpersonal communication skills to effectively interact with departmental personnel, assist customers with inquiries, schedule meetings and appointments, as well as, provide assistance with incoming telephone calls and walk-ins. Requires the ability to work effectively with common office software, including spreadsheets and word processing. Must have the ability to organize, prioritize and multi-task workload in a fast paced environment and maintain a professional manner.
Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.
PREFERRED QUALIFICATIONS
Additional related education and/or experience preferred.
EEO Statement:
Our organization supports a drug-free work environment.
Privacy Policy:
About the company
Banner Health is a nonprofit health care system that operates a large network of hospitals, clinics and related services across six western states. It delivers integrated care through its hospitals, Banner Health Network and affiliated physician groups, offering primary, specialty, urgent, long-term and in-home care that connect across care settings. As a large nonprofit with a broad scope—from acute-care hospitals to home and long-term care—profits are reinvested into community health rather than distributed. Its goal is to provide broad, accessible, coordinated health care across six states to improve community health outcomes and patient experience.
Company Size
10,001+
Company Stage
N/A
Total Funding
N/A
Headquarters
Phoenix, Arizona
Founded
1999
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Simplify's Take
What believers are saying
- Fitch affirmed Banner AA- on April 3, 2026, citing 6%-7% EBITDA margins.
- Banner opened north Phoenix Urgent Care on September 23, 2026, expanding access.
- Banner named Kevin Manemann COO on September 21, 2026, strengthening transformation.
What critics are saying
- McCulley v. Banner settled September 10, 2026, after tracking-pixel PHI disclosures to Meta, Google.
- Banner McKee Medical Center cuts 351 Colorado jobs during specialty-hospital conversion ending November 5, 2026.
- Banner's ACA marketplace exit reduced first-half 2026 premium revenue, pressuring growth economics.
What makes Banner Health unique
- Banner's University of Arizona partnership anchors 800 trials and 1,300 trainees annually.
- Banner is Arizona's largest private employer with 33 hospitals across six states.
- Banner integrates insurance, physician networks, specialty care, and behavioral health under one system.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- 401(k) Company Match
- Pet Insurance
- Legal Services
Company News
Northern Colorado hospitals earn Breastfeeding Excellence Awards. October 11, 2026 Greeley and Fort Collins Banner Health facilities recognized for maternity care and breastfeeding support. Two Banner Health hospitals in Northern Colorado received statewide recognition for supporting breastfeeding families and improving maternity care. The Colorado Department of Public Health and Environment (CDPHE) honored Banner Northern Colorado Medical Center in Greeley with the Colorado Hospital Breastfeeding Excellence Platinum Award. At the same time, Banner Fort Collins Medical Center received the Gold Award. The awards were presented September 16 as part of the Colorado Hospital Lactation Collaborative, which recognized 36 hospitals statewide for implementing evidence-based maternity care practices designed to support breastfeeding and improve outcomes for mothers and infants. The recognition highlights the hospitals' efforts to establish policies that help new parents receive education, guidance, and support during the critical first days after childbirth. "This recognition reflects the dedication of our nurses, lactation consultants, and physicians at both Banner Northern Colorado Medical Center and Banner Fort Collins Medical Center. They give new parents the time, support and confidence they need in those first days with their baby," said Julia Reinink, Banner Health's chief nursing officer in Northern Colorado. "We're proud to be part of the Colorado Hospital Lactation Collaborative and to help families across Northern Colorado get a strong, healthy start close to home," Reinink added. Supporting families beyond the hospital. The Colorado Hospital Breastfeeding Excellence Awards recognize hospitals that adopt practices aligned with the Baby-Friendly Hospital Initiative's Ten Steps to Successful Breastfeeding. Award levels range from Bronze to Diamond, depending on how many of the recommended practices a hospital has implemented. These practices include policies intended to help families initiate breastfeeding, receive appropriate lactation support, and continue breastfeeding after leaving the hospital. According to CDPHE, these practices can benefit families well beyond their hospital stay. "Evidence-based hospital practices can make a meaningful difference not only in whether families start breastfeeding, but in how long they continue," said Stacy Miller, breastfeeding specialist at CDPHE and facilitator of the Colorado Hospital Lactation Collaborative. Miller said Colorado data indicate that parents who received at least five of the Ten Steps during their hospital stay continued breastfeeding approximately three months longer than those who did not. Statewide effort to improve maternity care. The Colorado Hospital Lactation Collaborative provides free training, resources, and technical assistance to hospitals and birthing facilities working to strengthen breastfeeding support. The collaborative also helps facilities pursue and maintain Baby-Friendly designation, an internationally recognized program promoting evidence-based maternity care. During the September recognition event, CDPHE also acknowledged eight Colorado facilities that have received and maintained Baby-Friendly designation. For Northern Colorado families, the awards recognize local maternity care teams' efforts to provide consistent breastfeeding education and support during hospital stays. Families interested in learning more about the statewide initiative can visit CDPHE's Breastfeeding Essentials page. Additional information about maternity services is available through Banner Northern Colorado Medical Center and Banner Fort Collins Medical Center. From local hospital achievements to health resources and community news, North Forty News helps you stay connected to what's happening across Northern Colorado.
University of Arizona announces new partnerships for Medical Innovations Building. Discover more Technology news reporting University of Arizona leaders joined Phoenix Mayor Kate Gallego, members of the Arizona Board of Regents, and Arizona health and community partners Wednesday afternoon to celebrate a major milestone in downtown Phoenix. Crews placed the final structural beam atop the new Medical Innovations Building, setting the stage for a seven-story, 200,000-square-foot facility dedicated to advanced healthcare research. Scheduled to open in October 2027 within the Phoenix Bioscience Core, the building anchors a collaborative effort to translate laboratory discoveries into direct patient treatments. University of Arizona President Suresh Garimella noted during the ceremony that the expansion gives world-class researchers the physical infrastructure required to accelerate breakthroughs across the state. The development bolsters the university's land-grant mission by pairing academic inquiry with immediate clinical application. University officials confirmed that Banner Health will occupy the top two floors of the facility to launch a dedicated bio-incubator designed to fast-track scientific discoveries from the bench to the bedside. The move deepens a decade-long collaboration between the university and Banner Health. A recent economic impact report indicates that their joint initiatives have generated more than $59 billion across Arizona since 2015. Discover more Economy news analysis Daily news updates "The Medical Innovations Building is a home for research that shapes the future, where University of Arizona students and scientists will work side-by-side with Banner Health clinicians to improve patient outcomes and advance public health," Garimella said. "This building and all the potential it holds shows what is possible when great institutions align in service to the people of Arizona." Expanding biomedical infrastructure in downtown Phoenix. The structure rises within the 30-acre Phoenix Bioscience Core, reinforcing downtown Phoenix as a hub for scientific research. Amy Perry, president and CEO of Banner Health, emphasized that the expansion drives the organization's mission to deliver world-class medicine while drawing investment to the state. Discover more Sports gear affiliate Health news summaries "Expanding our presence in the new Medical Innovations Building creates an opportunity to further scientific discovery and promote Arizona as an international destination for biomedical advancement and investment," Perry said. Arizona Board of Regents Chair Doug Goodyear highlighted the broader regional benefits of the project. He noted that the facility amplifies the university's ability to deliver medical education and health solutions statewide. The facility will house several key research groups, including the Center for Advanced Molecular and Immunological Therapies. Scientists within this interdisciplinary group focus on identifying and developing novel strategies to diagnose, treat, and prevent cancers, infectious diseases, and autoimmune conditions. Targeted research labs and specialized care. Current investigative work inside these academic units includes exploring regenerative medicine for Type 1 diabetes, developing mRNA therapies for oncology, and decoding the cellular mechanisms that allow certain cancers to evade immune system detection. The University of Arizona Cancer Center and the Department of Interdisciplinary Oncology within the College of Medicine - Phoenix will also operate inside the new tower, supporting nearly a dozen specialized research laboratories. These entities join an existing academic footprint in the district that already features the College of Medicine - Phoenix, the Mel and Enid Zuckerman College of Public Health, the R. Ken Coit College of Pharmacy, and the Eller College of Management. Mayor Kate Gallego pointed to the economic and civic transformation fostered by these ongoing institutional partnerships. "The Medical Innovations Building strengthens Phoenix's growing reputation as a hub for healthcare, biotechnology, and research," Gallego said. "Our partnership with the University of Arizona is creating space for discoveries that could save lives, improve treatments, and bring new cures within reach." Related reading Senior Editor, News James is an award-winning investigative reporter known for real-time coverage of global events. His leadership ensures Archyde.com's news desk is fast, reliable, and always committed to the truth.
Banner Health earns Forbes recognition as one of America's Best Employers for Healthcare Professionals. Team culture, engagement help land Banner on list for second consecutive year. PHOENIX (Sept. 30, 2026) - Banner Health, one of the nation's largest nonprofit health systems and Arizona's largest private employer, has been named to Forbes' 2026 list of America's Best Employers for Healthcare Professionals for the second consecutive year. Of the 250 organizations recognized in the competitive nationwide ranking, Banner was the only Arizona-headquartered health system on the list, further cementing its standing as a leading workplace for healthcare professionals across the country. "Being named to the Forbes list for the second year in a row is a reflection of the people who make Banner what it is," said Amy Perry, president and chief executive officer of Banner Health. "Our team members show up every day with purpose and heart, pouring everything into caring for each other and the communities we serve. As a nonprofit health system, Banner's caring culture shapes our amazing clinical, social and economic impact. When our team thrives, our patients and communities feel it." The Forbes ranking is based on an independent survey of more than 30,000 healthcare professionals across the U.S., drawing from more than one million employer evaluations collected over a three-year period. Evaluations covered a broad range of factors including wages, working conditions, career advancement and safety. At a time when stress and burnout remain persistent challenges across the healthcare industry, Banner's One Team culture, emphasis on career growth and sustained commitment to team member well-being continue to set it apart as a place where people choose to build meaningful careers. That commitment shows up in tangible ways. Banner team members continuously look for opportunities to improve the workplace experience, from streamlining nursing documentation to significantly reduce time spent on administrative tasks, to implementing Enhanced Radiation Protection Devices that enable lead-free cardiac catheterization procedures and improve staff safety. These are not isolated efforts but part of a broader, ongoing investment in the people who deliver care every day. The connection between a strong workplace culture and exceptional patient outcomes is one Banner has reinforced throughout 2026. Earlier this year, multiple Banner hospitals earned national recognition for clinical quality and patient safety from Healthgrades, Forbes and U.S. News and World Report - a testament to what becomes possible when engaged, supported team members bring their best to work. The Forbes recognition caps a strong year of workplace honors for Banner, adding to its third consecutive Great Place to Work Certification(TM), its ongoing placement on the FORTUNE Best Workplaces in Health Care list and the Arizona Chamber of Commerce and Industry's Corporate Citizen of the Year award, which recognized Banner's role as Arizona's largest private employer and its commitment to community health and economic vitality. Taken together, these honors tell a consistent story: Banner is a place where people choose to grow, contribute to something larger than themselves and deliver care they are proud of. About Banner Health Banner Health's mission is to make health care easier, so life can be better. As one of the nation's largest fully integrated nonprofit health systems, Banner Health is pioneering a sustainable care model that prioritizes prevention, manages chronic disease, and reduces health spending - succeeding when patients stay healthy, not when they get sick. Banner Health operate 33 hospitals and more than 400 sites across six states, delivering seamless care from primary to quaternary medicine, including health insurance, physician networks, world-renowned specialty services, and behavioral health. Accountable to the communities Banner Health serve, Banner Health reinvest every dollar into advancing care, research, and facilities, providing more than $1 billion each year in community benefit. Through its partnership with the University of Arizona, Banner Health drive clinical discoveries across more than 800 trials and train more than 1,300 residents and fellows annually. Headquartered in Arizona, Banner Health serve Arizona, California, Colorado, Nebraska, Nevada, and Wyoming. Its hospitals are consistently ranked among Arizona's top-performing by U.S. News & World Report. For more information, visit bannerhealth.com/about.
Banner Health named a 2026 Healthiest employer of Colorado. GREELEY, Colo. (Sept. 29, 2026) - Banner Health has been named one of the 2026 Healthiest Employers of Colorado, an annual recognition program presented by Healthiest Employers(R) in partnership with Springbuk, a Truven Health analytics solution. Banner Health was honored in the 5,000+ employee category, alongside nine other large organizations recognized statewide for their investment in workplace health and well-being. The Healthiest Employers of Colorado program evaluates participating organizations on their workplace health initiatives, employee engagement and overall commitment to building healthier workplace cultures. Banner Health, which employs more than 64,000 people across its system, was recognized among the state's largest employers for its ongoing efforts to support the well-being of its workforce. "We are honored to be recognized as one of Colorado's Healthiest Employers," said Margo Karsten, Senior Vice President of Acute Care Delivery, Western Region. "Our team members are at the heart of everything we do, and this recognition reflects our ongoing commitment to supporting their health and well-being so they can, in turn, provide the very best care to our patients and communities." Banner Health supports its workforce through its award-winning MyWell-Being Program, which team members can customize around their own health and well-being goals across five dimensions: physical, mental, financial, social and life satisfaction. The program includes a health-tracking app, financial planning and assessment tools, nutrition guides and meal planning, a mindfulness app, and on-demand mental health support, along with incentives such as insurance premium discounts and healthy challenges for team members who take part. Being recognized as Colorado's Healthiest Employers builds on Banner Health's broader employee experience strategy, which has also earned the health system a spot among Becker's 165 Top Places to Work and Newsweek's America's Greatest Workplaces for Diversity. As competition for health care talent remains strong across Colorado and the Mountain West, Banner Health continues to invest in the benefits, culture and support systems that help attract and retain team members, recognizing that a healthy, engaged workforce is directly connected to the quality of care patients receive About Banner Health Banner Health's mission is to make health care easier, so life can be better. As one of the nation's largest fully integrated nonprofit health systems, Banner Health is pioneering a sustainable care model that prioritizes prevention, manages chronic disease, and reduces health spending - succeeding when patients stay healthy, not when they get sick. Banner Health operate 33 hospitals and more than 400 sites across six states, delivering seamless care from primary to quaternary medicine, including health insurance, physician networks, world-renowned specialty services, and behavioral health. Accountable to the communities Banner Health serve, Banner Health reinvest every dollar into advancing care, research, and facilities, providing more than $1 billion each year in community benefit. Through its partnership with the University of Arizona, Banner Health drive clinical discoveries across more than 800 trials and train more than 1,300 residents and fellows annually. Headquartered in Arizona, Banner Health serve Arizona, California, Colorado, Nebraska, Nevada, and Wyoming. Its hospitals are consistently ranked among Arizona's top-performing by U.S. News & World Report. For more information, visit bannerhealth.com/about. YOU MAY ALSO LIKE Sep 28, 2026 Sep 24, 2026 Sep 23, 2026
Banner Northern Colorado Medical Center and Banner Fort Collins Medical Center recognized for work to improve breastfeeding. GREELEY, Colo. (Sept. 28, 2026): Earlier this month, the Colorado Department of Public Health and Environment (CDPHE) recognized Banner North Colorado Medical Center and Banner Fort Collins Medical Center, among 34 other Colorado hospitals, for their commitment to promoting and supporting breastfeeding through the Colorado Hospital Lactation Collaborative. The awards recognize hospitals that have implemented evidence-based maternity care policies and practices that support breastfeeding and improve care for families across Colorado. At the Sept. 16 event, CDPHE honored Banner Northern Colorado Medical Center with the Colorado Hospital Breastfeeding Excellence Platinum Award and Banner Fort Collins Medical Center with the Colorado Hospital Breastfeeding Excellence Gold Award. The Colorado Hospital Breastfeeding Excellence Award honors hospitals on a biennial basis for their commitment to evidence-based maternity care and breastfeeding support through written hospital policies that follow at least several of the Baby-Friendly Hospital Initiative's Ten Steps to Successful Breastfeeding. Award levels range from Bronze to Diamond based on the number of Steps implemented. These evidence-based policies and practices are designed to increase breastfeeding success and improve maternal and infant health outcomes. "This recognition reflects the dedication of our nurses, lactation consultants and physicians at both Banner Northern Colorado Medical Center and Banner Fort Collins Medical Center. They give new parents the time, support and confidence they need in those first days with their baby," said Julia Reinink, Banner Health's chief nursing officer in Northern Colorado. "We're proud to be part of the Colorado Hospital Lactation Collaborative and to help families across Northern Colorado get a strong, healthy start close to home." Additionally, CDPHE recognized all eight Baby-Friendly designated facilities in Colorado for receiving and maintaining the Baby-Friendly designation. The Colorado Hospital Lactation Collaborative is open to all hospitals and birthing facilities and provides free training, resources, and technical assistance to help facilities implement evidence-based maternity care policies and practices that strengthen breastfeeding support and improve care for families. The Collaborative also supports facilities interested in pursuing and maintaining Baby-Friendly designation and implementing the evidence-based practices outlined in the Baby-Friendly Hospital Initiative's Ten Steps to Successful Breastfeeding. "Evidence-based hospital practices can make a meaningful difference not only in whether families start breastfeeding, but in how long they continue. The support families receive during their hospital stay can have an impact long after they go home. Our Colorado data show that parents who reported receiving at least five of the Ten Steps during their hospital stay breastfed for approximately three months longer than those who did not," said Stacy Miller, Breastfeeding Specialist at CDPHE and facilitator of the Colorado Hospital Lactation Collaborative. About Banner Health Banner Health's mission is to make health care easier, so life can be better. As one of the nation's largest fully integrated nonprofit health systems, Banner Health is pioneering a sustainable care model that prioritizes prevention, manages chronic disease, and reduces health spending - succeeding when patients stay healthy, not when they get sick. Banner Health operate 33 hospitals and more than 400 sites across six states, delivering seamless care from primary to quaternary medicine, including health insurance, physician networks, world-renowned specialty services, and behavioral health. Accountable to the communities Banner Health serve, Banner Health reinvest every dollar into advancing care, research, and facilities, providing more than $1 billion each year in community benefit. Through its partnership with the University of Arizona, Banner Health drive clinical discoveries across more than 800 trials and train more than 1,300 residents and fellows annually. Headquartered in Arizona, Banner Health serve Arizona, California, Colorado, Nebraska, Nevada, and Wyoming. Its hospitals are consistently ranked among Arizona's top-performing by U.S. News & World Report. For more information, visit bannerhealth.com/about. YOU MAY ALSO LIKE Sep 24, 2026 Sep 18, 2026 Sep 11, 2026