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Bruno Independent Living Aids

Manufactures mobility aids and home lifts

Field Service Technician

Full-TimeDeadline 8/14/27
No salary listed
Mid
Associate's
United States
In PersonMust reside in Long Island, New York, and travel to customer locations.
Field ServiceEquipment Field Service

About the job

Requirements
  • A high school diploma or equivalent is required.
  • A minimum of two years of experience in a repair and troubleshooting role is required.
  • A valid driver's license and good driving record are required.
  • Expert understanding of installation and repair of straight and curved rail stairlifts is required.
  • Experience troubleshooting electromechanical equipment is required.
  • Ability to use technology to document repairs and maintain inventory is required.
  • Ability to lift and carry 50 to 75 pounds frequently is required.
  • Ability to lift and carry 100 pounds occasionally with assistance is required.
  • Ability to travel to customer locations using a company vehicle is required.
Responsibilities
  • Install, repair, and provide preventive maintenance for stairlifts at customer locations.
  • Analyze work orders, plan daily schedules, investigate complaints and performance problems, conduct tests, and resolve issues.
  • Establish initial service by communicating with customers, understanding feedback, ordering and staging components, coordinating installation, and testing functionality and performance.
  • Examine complaints promptly, identify solutions, suggest improved methodologies, and recommend system enhancements to promote a positive customer experience.
  • Maintain assigned tools and equipment by following instructions, troubleshooting malfunctions, maintaining supply levels, performing regular maintenance, and scheduling needed repairs.
  • Document installation and service activities using customer relationship management software.
  • Keep all customer information confidential.
  • Maintain knowledge and skills through networking, reading industry publications, and participating in company training and educational opportunities.
  • Complete assigned tasks promptly and accurately to support operational and organizational missions.
  • Stand, walk, use hands to handle equipment, and talk or hear while performing job duties.
Desired Qualifications
  • An associate degree from an accredited school in an appropriate field is recommended.
  • Strong communication and customer service skills.

About the company

B

Bruno Independent Living Aids

View
Website

Bruno Independent Living Aids designs and manufactures mobility and accessibility products to help people with limited mobility live independently. Its offerings include indoor and outdoor stairlifts (straight and curved), vertical platform lifts for porches or decks, vehicle lifts for scooters and powerchairs, home elevators, and specialized automotive seating. The company distinguishes itself through early innovations in scooter lifts and battery-operated stairlifts, a family-led leadership, Made-in-USA products, ISO 9001 certification, and the largest dealer network in North America for installation and service. Its goal is to enable independent living by providing reliable, locally manufactured mobility solutions supported by a wide service network.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Oconomowoc, Wisconsin

Founded

1984

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Simplify's Take

What believers are saying

  • March 4, 2026 DwellSafe partnership expands Bruno into clinician-guided stair safety education.
  • January 2026 VA awarded a $26,901 vertical platform lift order, proving public demand.
  • Revelio estimated 477 employees in March 2026, showing stable scale without collapse.

What critics are saying

  • FDA MAUDE reports on Bruno vertical platform lifts center on installation-related falls.
  • 2026 job postings fell 59.5 percent to 13, signaling stalled expansion and weaker demand.
  • Recurring safety incidents would collapse dealer confidence and jeopardize Bruno’s core distribution model.

What makes Bruno Independent Living Aids unique

  • September 2026 website still highlights North America’s largest dealer network and Made-in-USA manufacturing.
  • Bruno pioneered U.S. battery-operated stairlifts and scooter lifts, anchoring brand trust since 1984.
  • Three Bruno generations run Oconomowoc operations, preserving execution continuity and dealer relationships.

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Company News

Comox Valley Record
Sep 11th, 2026
Power Mobility & Lifts provides professional stair lift installation and in-home assessments across the Phoenix area.

Power Mobility & Lifts provides professional stair lift installation and in-home assessments across the Phoenix area. Prodigy Press Wire Friday, September 11, 2026 at 6:31pm PDT Power Mobility & Lifts is helping homeowners across the Phoenix area improve accessibility at home through professional stair lift installation, free in-home assessments, and ongoing local service. For seniors aging in place, individuals with limited mobility, and families helping a loved one remain comfortable at home, stairs can become one of the most difficult parts of a multi-level property. Power Mobility & Lifts provides straight and curved stairlift solutions based on the staircase, home layout, and individual mobility needs. Rather than asking homeowners to select equipment without seeing how it will work in their home, the company offers free in-home consultations to help determine the right stair lift configuration for the space. In-Home assessments help determine the right fit. Staircases can vary significantly from one home to another. Straight stairways may require a different lift configuration than curved staircases, landings, or more complex layouts. During an in-home accessibility assessment, Power Mobility & Lifts can evaluate the staircase, available space, mobility concerns, and other factors that may influence the installation. This needs-based approach helps families understand their options before deciding and reduces the need to rely on general measurements or assumptions about which stair lift will fit the property. Power Mobility & Lifts works with established accessibility brands including Bruno, Harmar, and Stannah, with brand-certified installers available for professional installation and service. Professional installation and local support. A stair lift is more than mobility equipment. Proper installation, setup, testing, and ongoing service all affect how well the lift functions in the home. Power Mobility & Lifts installs and services the equipment it sells rather than relying on third-party installers. The company's technicians provide installation, diagnostics, maintenance, repairs, and post-installation support for customers throughout Maricopa and Pinal counties. Homeowners can also contact the company for stair lift removal and reinstallation when accessibility needs change or when equipment needs to be relocated. For families facing an immediate mobility challenge, short-notice installation may also be available depending on equipment and scheduling availability. Supporting aging in place. For many families, making a home easier to navigate can be an important part of helping an older adult remain independent. A stair lift can provide an alternative for homeowners who have difficulty safely moving between levels but do not otherwise need to leave their current home. The right solution depends on the individual, the staircase, and the property's overall accessibility. Power Mobility & Lifts works with seniors, individuals with disabilities, caregivers, families, medical providers, rehabilitation centers, and senior communities to identify practical accessibility solutions based on actual needs, not a one-size-fits-all recommendation. In addition to stair lifts, the company provides wheelchair ramps, vehicle lifts, lift chairs, mobility scooters, power wheelchairs, and other accessibility equipment. Service beyond installation. Power Mobility & Lifts provides ongoing support after stair lift installation, including maintenance visits, troubleshooting, repairs, diagnostics, and equipment adjustments. The company also operates a physical showroom in Chandler where customers can view mobility equipment, ask questions, and receive assistance with repairs and diagnostics. Mobility scooters and power wheelchairs are available for rent. Delivery and pickup services are also available. Homeowners interested in evaluating a stair lift for their property can schedule a free in-home consultation with Power Mobility & Lifts. About Power Mobility & Lifts. Power Mobility & Lifts has served Arizona customers since 2011, providing mobility equipment and home accessibility solutions throughout Maricopa and Pinal counties. Based in Chandler, Arizona, the company offers equipment sales, rentals, installation, delivery, repairs, diagnostics, and ongoing maintenance. Its services include stair lifts, wheelchair ramps, vehicle lifts, mobility scooters, power wheelchairs, lift chairs, and other accessibility products. Power Mobility & Lifts focuses on needs-based recommendations, professional installation, and continued local support after installation. Media contact. Brandon Doom Power Mobility & Lifts 3225 N Arizona Ave, Suite 5 Chandler, AZ 85225 Phone: (480) 471-8592 Email: [email protected] Website: powerandmobility.com Release ID: 2604903 This is a paid placement. For further inquiries, please contact Prodigy Press Wire directly.