Customer Solution Architect

Schneider Electric has a meaningful opportunity available for a Customer Solution Architect in our Power Products division. You will work for a company consistently rated by Fortune as one of the “Great Places to Work”, by Glassdoor as “Best Places To Work” and by TIME as the #1 “Most Sustainable Company in the World.”

Mission

Own the technical definition of customer-specific solutions for strategic data center and critical-power opportunities using Schneider Electric systems and Solid State Transformer (SST) technologies. Translate customer RFQs and application needs into a clear solution architecture, value proposition and compliant tender response. Act as the technical interface between the customer, sales, product management and engineering, while ensuring that commitments remain feasible, differentiated and aligned with the product roadmap.

• Focus exclusively on the North America AI Factory opportunity pipeline, defining customer-specific 36 kV (and 13.8kV) SST and integrated power train applications from pursuit through pilot acceptance and deployment handover.
• Translate RFQs, site constraints and customer operating needs into a controlled application baseline using the Chief System Architect's approved system references and interfaces.
• Work with the Chief System Architect on integration feasibility and technical departures, and with the PM on delivery dependencies, acceptance and change control. Prepare the required GPO/GSA submissions before making new scope, capability or roadmap commitments.

Scope & Enviornment

Global role supporting strategic customers and major pursuits, with an initial focus on the US hub. The role works across Schneider Electric businesses and with engineering teams in the US, Europe and China. Solutions may span medium-voltage distribution, SST, DC architectures, BESS, AI rack power, cooling infrastructure, controls, protection and digital systems. The role has no direct reports but leads cross-functional technical contributors during opportunity development.

• Apply a North America-only customer and market mandate. Global engineering locations and Schneider Electric businesses contribute to these NA opportunities rather than extending this role to other regional markets.
• Develop project applications for 34.5 kV utility connections and the approved 36 kV SST design basis, covering SST, MV/DC distribution, DC/DC, BESS, prefab, cooling, protection, controls and the agreed DC-voltage architecture.
• Own customer-specific application requirements, solution definition and technical tender content. Reuse the system reference baseline and route system-level changes through joint review with the Chief System Architect.
• Support internal UL certification, lab and industrialization programs by supplying NA customer requirements, acceptance use cases and deployment constraints to the Chief System Architect and PM.

Key Responsibilities

Customer requirements and RFQ analysis:

• Lead technical clarification of customer RFQs, specifications, use cases, site constraints and acceptance criteria. Establish the requirement baseline, identify gaps and assumptions, and maintain traceability from customer need to proposed solution.

Solution definition and value proposition:

• Develop the customer-specific end-to-end architecture using Schneider Electric reference architectures and available offers. Define interfaces, operating modes, performance targets and the technical value proposition, including efficiency, availability, scalability, sustainability and lifecycle considerations.

Technical tender leadership:

• Coordinate technical inputs to proposals, including architecture, scope, compliance, exclusions, risks, validation approach and customer presentations. Support sales and tendering through technical workshops, red-team reviews and handover to execution.

Roadmap and product feedback:

• Convert recurring customer needs and specification gaps into structured product-roadmap inputs. Align priorities with product owners and engineering, while avoiding commitments that are not technically validated or approved.

Governance and stakeholder alignment:

• Run architecture reviews and technical decision forums with customer and internal stakeholders. Maintain decisions, assumptions, open points, risks and actions, and escalate material deviations early.

Qualifications

Education:

• Master's degree in Electrical Engineering, Power Electronics, Power Systems or a closely related discipline. Equivalent significant industry experience may be considered.
• Equivalent experience should demonstrate customer-facing design and technical definition of integrated MV/DC solutions for mission-critical applications.

Language: 

• Professional fluency in English is required for customer workshops, technical writing and executive communication.
• Additional language capability is valuable for collaboration with global engineering and customer teams.

Experience:

• Typically 10 or more years of experience in customer-facing solution architecture, application engineering or technical tendering for complex power systems.
• Strong NA data-center, hyperscaler or utility-facing experience involving consultants, EPCs and customer engineering teams, with sustained participation from pursuit through acceptance.
• Demonstrated experience translating RFQs and customer requirements into end-to-end electrical architectures, specifications and technically credible proposals.
• Proven ability to turn incomplete RFQs into traceable application baselines, technically credible tenders and clear handovers to architects and program execution teams.
• Experience in one or more relevant domains such as medium-voltage systems, power electronics, data center power, DC distribution, BESS, UPS, protection, controls or cooling integration.
• Application knowledge of MV systems, 800 Vdc where specified, DC/DC+BESS sizing, AI load behavior, protection, grounding and prefab integration. Understand certification maturity, site constraints and service implications.

Skill Requirements:

• Ability to travel up to 30%
• Strong system thinking and requirements-management capability, with disciplined handling of interfaces, assumptions, compliance and technical risk.
• Distinguish customer demand, approved product capability and integration limits. Use measurable assumptions, explicit deviations and verified evidence rather than unsupported performance promises.
• Clear and influential customer communication, including the ability to explain complex architectures and trade-offs to technical and executive audiences.
• Explain trade-offs and maturity clearly to customers, and prepare decision-ready technical/product submissions with the Chief System Architect and PM before seeking GSA/GPO approval.
• Collaborative leadership across sales, product, engineering and execution teams in a global matrix organization.
• Work as one delivery team with the Chief System Architect and PM: complete customer baselines, reviewed applications, timely technical clarification and clean acceptance handovers. Measure success through approved tender/application packages and closure of customer requirements across the NA pipeline.

Bring your customer facing expertise to a team that's building tomorrow's technology — apply today!

At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.

Our Total Rewards is our way of saying: “We see you. We value you”. It’s more than just pay and benefits- it’s a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.

For this U.S. based position, the expected TOTAL pay range is USD 117,600 - USD 176,400 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.

Schneider Electric is there when it matters most to you

Our Total Rewards package outlines all the benefits and support you’ll enjoy as part of the Schneider Electric team:

Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, and 15 days of paid time off per year.

Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match.

Grow Your Skills and Career. We support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.

Team Up in the Workplace. We encourage collaboration, recognition, sharing your voice, and an inclusive workplace.

Support Your Community. We make a difference through volunteer leave, programs with the Schneider Electric Foundation, youth education initiatives, and military leave benefits.

If you believe this job posting is not compliant with applicable state pay transparency laws in the U.S., please notify the Company as soon as possible upon discovery by completing this form Job Posting Compliance Form.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our  IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric – apply today!

€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries

You must submit an online application to be considered for any position with us. This position will be posted until filled.

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