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NTT Data

Global IT services and consulting provider.

IT Delivery Director

IT OperationsUpdated on Nov 14
Full-timeWashington, DC, USAIn-person

About the Job

Requirements

  • A bachelor's degree in computer science, information systems, business, or engineering is required.
  • At least 15 years of experience managing Federal IT IDIQ programs is required.
  • At least 12 years of experience managing a large government data center, including security, networking, and backup/recovery responsibilities, is required.
  • At least 5 years of experience managing transitions from on-premises environments to cloud or cloud-hybrid environments is required.
  • A Project Management Professional (PMP) certification is required.
  • ITIL V4 certification is required.
  • U.S. citizenship is required, and the candidate must be able to obtain a Public Trust.
  • Experience in successfully leading agile-based DevSecOps software development is preferred.
  • Experience migrating legacy and other applications to cloud or cloud-hybrid environments is preferred.
  • Knowledge of data center operations, management, and disaster recovery is preferred.
  • Experience delivering and managing agency-wide network operations, new and legacy software operations and maintenance, cybersecurity, security operations center management, service desk, field services support, unified communications and telecommunications operations, stakeholder management, systems, networks and applications modernization, cloud utilization, and data center services is preferred.

Responsibilities

  • Manage all aspects of a high-visibility, high-value, complex, mission-critical program covering strategic information technology networks, applications, and systems across multiple projects, tasks, personnel groups, locations, and 24/7 operations.
  • Organize, direct, and ensure the deployment of resources with broad technical, business, and industry expertise across program operations.
  • Oversee the program budget, schedules, and financial management.
  • Manage program funds, personnel, production standards, and equipment and facilities resources.
  • Ensure contractual items are delivered with quality and on time.
  • Serve as the client’s focal point regarding all program activities.
  • Interface regularly with agency and contract operations management, stakeholders, and the Office of the Chief Information Officer.
  • Develop an evaluation methodology to assess program strengths and identify areas for improvement.
  • Ensure goals are met for customer satisfaction, safety, quality, and team performance.
  • Conduct meetings with government stakeholders to communicate project issues and service decisions clearly and transparently.
  • Lead the client engagement, manage more than 120 full-time-equivalent staff and subcontractors, interface with client executives, lead technical direction, and identify and mitigate risks.
  • Achieve engagement success through client satisfaction and meeting or exceeding financial goals.

About the Company

NTT Data

Global IT services and consulting provider.

NTT DATA is a global IT and business services provider that helps organizations run and transform their technology and operations. It delivers consulting, industry solutions, cloud migration, cybersecurity, data analytics, and managed services to modernize systems and processes. It differentiates itself through its large scale, deep sector expertise in banking, healthcare, manufacturing, public sector, and automotive, and its broad ecosystem of partners with Microsoft, SAP, AWS, and Salesforce. Its goal is to help large enterprises digitally transform and optimize operations at scale using cloud-native approaches and secure IT environments.

Company size
10,001+
Company stage
IPO
Headquarters
Tokyo, Japan
Founded
1988

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