Starting Pay Rate is Based on Experience - Minimum Hourly Rate:

$19.00

Recognizing and valuing diversity strengthens our ability to attract, retain and engage associates and reinforces our relationship within our communities. Our associates are the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge and talent that our associates invest in their work represents a significant part of not only our culture, but our reputation and company’s achievement as well.

A Centier Associateis someone who embodies a servant heart, is unaccepting of anything less than remarkable service, and is self-motivated and driven to deliver exceptional results.

What are our values? Our Corporate values are Caring, Loyalty, Integrity, Friendship, Fun....who wouldn't want to work for an AWARD-WINNING company that's built on these pillars?

What about the perks? Access to our Marathon Health Clinics which provide FREE visits & prescriptions, Generous Paid Time Off benefit, Tuition Reimbursement, 401K match, Associate Stock Ownership Plan, Daycare Reimbursement, FREE Onsite Fitness Center/Fitness Reimbursements, Health and Wellness Programs, the ability to have a voice with our Diversity/Equity/Inclusion Council, Career Growth, Work/Life Balance, AND MORE.

Supervisory Responsibilities: No

Summary: As the front-line client ambassador for Centier, the Universal Banker (Bank Teller) is cross trained to provide a remarkable experience for clients. This position will have a thorough understanding of the client’s transaction requirements and be able to effectively communicate all available options to them. They are accountable for educating clients, retaining, and deepening existing bank client relationships, and recommending value-added bank products and services. This position participates in the daily operations of the branch, which could include, assisting clients with account openings, account management, and other financial service needs and maintenance.

The position also provides timely and efficient completion of client transactions while maintaining accurate records and thorough handling of all monies assigned. This position proactively participates in the servant sales process of the branch as directed by management and helps to implement sales tactics to enrich lives as a financial guide for an even better tomorrow.

Essential Duties and Responsibilities:

Provide the highest levels of quality service to clients and perform client requested service in a friendly, positive, and professional manner.
Establish rapport with clients, display a caring attitude, identify their needs, recommend and explain solutions, handle objections and ask for their business.
Understand, promote, and advise on the bank’s products, services and digital delivery channels.
Perform the basic transactions of a paying and receiving teller such as accepting deposits and loan payments, verifying cash and endorsements, cashing checks within limits and obtaining further approval when necessary, issuing money orders, official checks, and redeeming savings bonds.
Count drawer daily and ensure that cash is in balance. When not in balance, must make effort to identify error.

Comply with BSA/AML/OFAC regulations and guidelines while identifying and reporting any type of suspicious activity or clients to management and/or the Security Department.
Maintain a position of trust and responsibility by keeping all customer business confidential.
Handle and resolve client problems and complaints in a quick and efficient manner.
Assist in verifying currency shipments, drop-off and night-drop deposits, balancing the cash machines, branch ATM, and branch vault.
Assist associates with balancing their drawers and locating errors.
Perform client onboarding and outbound calling to follow-up on quality conversations and sales opportunities.
Actively strive to achieve individual, branch, and organizational goals and communicate progress to manager.
Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs.
Represent Centier professionally with virtual and/or outside community involvement, external initiatives, and volunteerism. Log all hours in volunteer system.
Engage in personal development activities such as online learning and internal/external training to assist in career growth.

Identify and act on opportunities to refer clients to specialists in other lines of business.

Perform PA’s, aisle time, and other promotional activities (if applicable).
Maintain a professional manner and appearance, as outlined in the Dress Code Policy, and a neat and orderly work area and branch, adhering to the Clean Desk Policy.
Follow Centier’s Mission, Essentials of Excellence and Values in all interactions.

Other Duties and Responsibilities:

The position responsibilities outlined above are not meant to be construed as all encompassing. Other duties, responsibilities and qualifications may be required and/or assigned as necessary.
Mentor fellow associates on various tasks and assignments.
Available to work evenings, some weekends and at other branches as needed.

Skills and Experience:

Working knowledge of PC software including MS Windows and Office, Outlook, Word, Excel, PowerPoint, Bookings, SharePoint, Social Media platforms, CSI NuPoint, IMM, Covalent, Power BI, Smartsheet, and all other bank approved software systems.
Proofread and verify written materials.
High attention to detail to ensure accuracy.
Data entry and retrieval of information into a computer, sorting documents, and following logical instructions and systems.
Make texture judgments in verifying the authenticity of currency.
Ability to work well with others and in a team environment.
Ability to work through client problems by listening to understand and thinking through all options. Recommend and implement solutions.
Consultative skills to identify a client’s financial needs and recommend solutions.
Adopt new technology, system conversions and software rollouts to successful implementation.
Ability to interact with business partners such as: Investment Services, Mortgage, and Business Banking sales professionals.
Train new associates as a Branch Teller Mentor and successfully onboard them for Retail Banking
Interview clients at the new accounts desk to accurately assess needs and manage the account opening process for personal and business products from start to finish.

Qualifications:

High School diploma or equivalent.
Banking experience is a plus, but not required.
Minimum of six months customer service/cash handling experience is desirable.

Traveling Universal Banker Expectations

The Traveling Universal Banker role is responsible for traveling daily to banking centers within our Indianapolis footprint.

The manager will do their best to keep associates as close to home as possible. Having flexibility to travel to all branch locations within the respective market is required. These positions will float as needed, with or without prior notice.

What do I do now?

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Disability Accommodation Statement
Centier Bank is an Equal Employment Opportunity/Affirmative Action employer and is committed to providing reasonable accommodations to individuals with disabilities in the employment application process. If you need an accommodation due to a disability to use our online system to apply for a position at Centier Bank, please call us at 219-755-6160 or send us an email at [email protected].

Equal Opportunity Employer/Disability/Veteran
Centier Bank is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Member FDIC

About the company

Centier Bank is a private, family-owned bank in Indiana that provides personal and business banking services, including deposits and loans, with a focus on community-based service. Its products work by offering everyday banking accounts, loan products, and related financial services to individuals and businesses, backed by FDIC insurance and a hometown banking approach. Centier differentiates itself by remaining family-owned and not-for-sale, committing to independent, community-focused banking since 1895, and maintaining local leadership and a long-term presence in Indiana. The bank’s goal is to preserve independent, hometown banking for future generations and to serve families, businesses, and communities with high-quality service.

Company Size

501-1,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Merrillville, Indiana

Founded

1895

Get referred to Centier Bank

See people who can refer or advise you

Simplify's Take

What believers are saying

Centier opened Greenwood and Franklin branches in May 2026, expanding Greater Indianapolis coverage.
Centier opened Westfield in July 2026, extending its Hamilton County footprint.
Amy Varga’s July 2026 promotion strengthens Michiana commercial growth and local client relationships.

What critics are saying

Marshall v. Centier Bank filed July 24, 2026 alleges wage violations in Indiana.
The 2006 fair-lending consent order still shadows Centier’s underwriting reputation.
One North Penn branch lease dispute in 2023 exposed expansion friction and rent pressure.

What makes Centier Bank unique

Family-owned since 1895, Centier Bank keeps a fifth-generation leadership structure.
Centier Bank won Forbes’ 2026 Indiana top-bank ranking and J.D. Power recognition.
Hospitality-first branches in Greenwood, Franklin, and Westfield reinforce local relationship banking.

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Benefits

Health Insurance
401(k) Company Match
Company Equity
Tuition Reimbursement
Childcare Support
Gym Membership
Wellness Program
Health Insurance
Company Equity

Company News

Area IV Agency on Aging and Community Action Programs, Inc.

Aug 4th, 2026

Centier Bank supports 2026 Senior Games as community sponsor.

Centier Bank supports 2026 Senior Games as community sponsor. Area Iv Agency on Aging and Community Action Programs, Inc is grateful to Centier Bank for their generous sponsorship of the 2026 Senior Games! Centier Bank's $1,500 contribution helps make this annual celebration possible by supporting an event that brings older adults together through friendship, fun, and friendly competition. Their investment helps Area Iv Agency on Aging and Community Action Programs, Inc continue creating opportunities for connection, wellness, and active aging throughout its community. Thank you, Centier Bank, for helping Area Iv Agency on Aging and Community Action Programs, Inc celebrate the strength, vitality, and spirit of its senior community. Area Iv Agency on Aging and Community Action Programs, Inc appreciate your partnership and commitment to making a positive impact where Area Iv Agency on Aging and Community Action Programs, Inc live! #SeniorGames2026 #RootedInCommunity #CommunityPartners

Centier Bank

Jul 22nd, 2026

Centier Bank promotes Amy Varga to Market President, Senior Vice President of Michiana market.

Centier Bank promotes Amy Varga to Market President, Senior Vice President of Michiana market. Last Updated on Jul 22, 2026 MISHAWAKA, IND. - Centier Bank, Indiana's largest private, family-owned and operated bank, is pleased to promote Amy Varga to Market President, Senior Vice President of the Michiana market. In this role, Varga is responsible for driving overall performance, coaching and developing Centier's commercial banking team, while shaping strategy for growth in Michiana. "What I appreciate most about working at Centier is the genuine commitment to our clients, communities, and associates," said Varga. "Centier Bank don't just talk about its values, Centier Bank live them every day through a hospitality-first mindset. Centier fosters an environment that prioritizes relationships and makes a meaningful impact both internally and externally." Varga has more than 20 years of experience in commercial banking, with the last 10 years at Centier Bank. Over the course of her career, she has built and managed a significant commercial portfolio while maintaining strong asset quality and long-term client relationships. Varga brings a deep understanding of both commercial real estate and operating company lending to support her team across a wide range of deal structures and client needs. "Amy is well-deserving of this promotion, and her approach of collaboration, accountability and mentorship aligns well with our Michiana region," said Len Amat, Senior Vice President, Head of Community Banking at Centier Bank. "Amy's strong ties to the community and existing relationships across the market further position her to drive growth, strengthen partnerships, and expand Centier's presence in the region." A graduate of Indiana University, Varga remains actively engaged in leadership development in the community, including participation in Leadership South Bend/Mishawaka and the Leadership Academy in Elkhart County. In 2019, she was recognized as a Michiana Forty Under 40 recipient. Varga served as the Chair and Board Member of Child and Parent Services (CAPS), is a current Board Member of the Revolving Loan Fund for the City of South Bend, and is a planning committee member for the Over the Edge initiative within the Youth Service Bureau.

Centier Bank

Jul 22nd, 2026

Centier Bank welcomes Katelyn Fronek as Mortgage Loan Officer.

Centier Bank welcomes Katelyn Fronek as Mortgage Loan Officer. Last Updated on Jul 22, 2026 PORTAGE, IND. - Centier Bank, Indiana's largest private, family-owned and operated bank, is pleased to welcome Katelyn Fronek as a Mortgage Loan Officer. In this role, Fronek will guide clients through the home financing process, from discovering a wide range of tailored loan options through a confident, successful closing. Fronek will also work closely with real estate professionals and internal teams to ensure a smooth and efficient experience. "What I've enjoyed most about joining Centier Bank is the strong sense of genuine culture and collaboration," said Fronek. "I immediately felt at home thanks to the warm welcome and the incredible support from my colleagues." Fronek brings more than seven years of experience in the mortgage industry before joining Centier. She will be based out of Centier's Portage branch, located at 3220 Willowcreek Road, and will offer mortgage services to those across Indiana, Illinois, Ohio, Michigan and Florida. "Katelyn brings a strong commitment to personalized service, clear communication, and attention to detail," said Jason Harris, Vice President, Community Lending Manager at Centier Bank. "She has a history of making the mortgage process approachable and stress-free, while building meaningful relationships and supporting clients through one of the most important milestones in their lives." Fronek lives in Northwest Indiana and enjoys spending time with family and staying active, including playing golf and tennis. She also enjoys reading and creative outlets like painting to relax and recharge. To connect with Katelyn Fronek, email her at [email protected].

Centier Bank

Jun 4th, 2026

Centier Bank wins statewide award for commitment to Community in banking.

Centier Bank wins statewide award for commitment to Community in banking. Last Updated on Jun 4, 2026 MERRILLVILLE, IND. (June 2, 2026) - Centier Bank, Indiana's largest private, family-owned and operated bank, is honored to have received the Indiana Bankers Association C2C (Commitment to Community) Award for outstanding community service performed during 2025.The award was presented on Thursday, May 21, during the IBA Mega Conference in Indianapolis. The Indiana Bankers Association supports Indiana banking through issues advocacy, professional education, and products and services that enhance financial institutions' ability to help build better communities. The Association created the C2C Awards in 2018 to celebrate exceptional bank outreach and raise public awareness of the diverse ways that banks support the communities they serve. Winners were chosen out of 18 Indiana-based entrants across three categories. Centier Bank won this prestigious award in the Large Banks category, representing banks with $3 billion or more. Centier's commitment to the community remains an integral part of who the company is. In fact, in 2025 alone, its community service efforts included: - More than 27,000 hours of volunteerism logged - More than 700 of its 1,100 associates volunteered - More than 550 hours of Financial Education were provided in its communities o 82 presenters accomplished this o Nearly 4,000 Financial Education sessions held (including online) - More than 900 organizations across Indiana supported "Centier's community involvement through community service dates back to when the bank was founded in Whiting, Indiana in 1895," said Chris Campbell, President of Centier Bank. "Centier's mission of giving back - whether it's through sponsorships and donations, volunteerism, financial education, corporate heritage or other means of philanthropic outreach - has always been a cornerstone of Centier Bank and its servant-heart culture." Troy Kafka, senior vice president & Greater Indianapolis Market president for Centier Bank, was on hand to accept this award at the IBA Mega Conference, along with several other members of Centier Bank. "This honor truly means so much to us, as we have associates all across the state that not only embody our servant-heart culture - they bring it to life," said Kafka. "Being recognized with this award underscores that we are on the right track when it comes to our commitment to serving our communities - both with financial guidance as well as community service." Centier's accolades in 2025 include being named a Best Place to Work for the 19th consecutive year by the Indiana Chamber of Commerce. The bank has also received recognition from Forbes as one of Indiana's top-rated banks for seven consecutive years, ranking first in the state most recently for 2024. In addition, Centier ranked the best bank to work for in Indiana in American Banker's 2025 Best Banks to Work For list, as well as ranking #5 nationally on the list of the top 90 banks, up from #11 in 2024.

Indiana Chamber of Commerce

Jun 3rd, 2026

Centier Bank wins statewide Award for commitment to Community in banking.

Centier Bank wins statewide Award for commitment to Community in banking. June 3rd, 2026 MERRILLVILLE - Centier Bank, Indiana's largest private, family-owned and operated bank, is honored to have received the Indiana Bankers Association C2C (Commitment to Community) Award for outstanding community service performed during 2025. The award was presented on Thursday, May 21, during the IBA Mega Conference in Indianapolis. The Indiana Bankers Association supports Indiana banking through issues advocacy, professional education, and products and services that enhance financial institutions' ability to help build better communities. The Association created the C2C Awards in 2018 to celebrate exceptional bank outreach and raise public awareness of the various ways that banks support the communities they serve. Winners were chosen out of 18 Indiana-based entrants across three categories. Centier Bank won this prestigious award in the Large Banks category, representing banks with $3 billion or more. Centier's commitment to the community remains an integral part of who the company is. In fact, in 2025 alone, its community service efforts included: * More than 27,000 hours of volunteerism logged * More than 700 of its 1,100 associates volunteered * More than 550 hours of Financial Education were provided in its communities * 82 presenters accomplished this * Nearly 4,000 Financial Education sessions held (including online) * More than 900 organizations across Indiana supported "Centier's community involvement through community service dates back to when the bank was founded in Whiting, Indiana in 1895," said Chris Campbell, President of Centier Bank. "Centier's mission of giving back - whether it's through sponsorships and donations, volunteerism, financial education, corporate heritage or other means of philanthropic outreach - has always been a cornerstone of Centier Bank and its servant-heart culture." Troy Kafka, senior vice president & Greater Indianapolis Market president for Centier Bank, was on hand to accept this award at the IBA Mega Conference, along with several other members of Centier Bank. "This honor truly means so much to us, as we have associates all across the state that not only embody our servant-heart culture - they bring it to life," said Kafka. "Being recognized with this award underscores that we are on the right track when it comes to our commitment to serving our communities - both with financial guidance as well as community service." Centier's accolades in 2025 include being named a Best Place to Work for the 19th consecutive year by the Indiana Chamber of Commerce. The bank has also received recognition from Forbes as one of Indiana's top-rated banks for seven consecutive years, ranking first in the state most recently for 2024. In addition, Centier ranked the best bank to work for in Indiana in American Banker's 2025 Best Banks to Work For list, as well as ranking #5 nationally on the list of the top 90 banks, up from #11 in 2024. About Centier Bank Centier Bank is Indiana's largest private, family-owned and operated bank, having served hometown banking across communities since 1895. With a purpose of enriching lives through financial guidance and caring relationships for an even better tomorrow, Centier Bank currently has nearly $10B in assets, more than 60 offices, serving in 35 communities across 12 counties with over 1,100 associates. Centier Bank has appeared on Forbes' list of Best-in-State-Banks annually from 2018-2025. Additionally, Centier Bank has been among the top "Best Places to Work in Indiana" by the Indiana Chamber of Commerce and received national attention by American Banker magazine as the Top Best Bank to Work For in Indiana and #5 in the U.S.A. Locally, Centier Bank was just recognized as the best bank in Northwest Indiana for business and customer service in Northwest Indiana Business Magazine's 2026 awards. For more information on Centier products and services, visit centier.com. Member FDIC.

Centier Bank

Traveling Universal Banker

About the job

Member FDIC

About the company

Get referred to Centier Bank

Simplify's Take

What believers are saying

What critics are saying

What makes Centier Bank unique

Benefits

Company News