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Truist Bank

Runs banking and lending for people and businesses

Virtual Payments Consultant

Account ManagementPosted on Nov 10
Full-timeNo salary listed

About the Job

Requirements

  • A bachelor's degree or an equivalent combination of education and related work experience is required.
  • At least 3 years of sales experience in financial services or payment solutions is required.
  • Demonstrated ability to conduct business virtually, including interpersonal communication, negotiation, proactive client contact, rapport-building, understanding client needs, conducting in-depth financial reviews, and communicating solutions effectively.
  • Strong knowledge of business operations and the full set of financial solutions needed by the aligned business segments, including the financial services sales process and cycle.
  • Strong time-management and organizational skills, including the ability to manage a large pipeline of deals in various stages.
  • Ability to work productively without close supervision.

Responsibilities

  • Execute the sales plan and partner with lines of business and internal partners to identify and drive client and prospect sales opportunities toward revenue and portfolio growth objectives for the assigned client portfolio.
  • Build relationships with bankers and product partners to collaborate on opportunities and participate in strategic client planning.
  • Independently manage a portfolio of clients with payments needs, applying general knowledge of banking, payments solutions, and working-capital concepts.
  • Participate in developing detailed relationship plans for clients and prospects within the assigned client group to identify retention and new-client acquisition opportunities.
  • Provide client working-capital services and solutions, including receivables, payables, information reporting, and liquidity solutions; a product specialization may be required depending on position needs.
  • Follow applicable policies and procedures and proactively escalate issues and risks to leadership.
  • Consult with clients effectively through communication methods such as email, phone, voicemail, and virtual meetings.
  • Accurately report sales efforts, sales progression, sales revenue, and other required administrative information.
  • Serve as a leader among peers in product knowledge and best-in-class strategies.
  • Meet with clients virtually to assess needs, review financial-management practices and solutions, discuss cash-flow cycles, and recommend appropriate solutions.
  • Coordinate fulfillment as needed and refer clients to product experts when appropriate.
  • Resolve complex client servicing issues by maintaining a strong understanding of Truist resources.
  • Meet individual performance goals for revenue and profit growth and desired behaviors.

Desired Qualifications

  • At least 5 years of sales experience in financial services or direct experience in payment solutions.
  • Certified Treasury Professional credential.

About the Company

Truist Bank

Runs banking and lending for people and businesses

Truist Bank runs consumer and commercial banking for households, small businesses, and larger companies across the United States. Its services connect everyday accounts and borrowing with business cash management and wealth planning through the wider Truist group. Customers manage money through branches and digital banking, while businesses use the bank to collect payments, move funds, and finance operations. It earns interest on loans and fees for banking and trust services, with brokerage and investment advice handled by separate affiliates. The Truist brand emerged from the BB&T and SunTrust merger in 2019, and the bank is headquartered in Charlotte, North Carolina.

Company size
10,001+
Company stage
IPO
Headquarters
Charlotte, NC
Founded
2019

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