Commercial Analyst

*This is a Boston based opportunity with a 4 day in office expectation

Who We Are: 

Wayfair’s Commercial organization delivers on Wayfair’s promise to help everyone anywhere create their feeling of home through building an unparalleled selection, driving tangible value, and ensuring a seamless customer experience. This team builds strong relationships with suppliers to provide true partnership in helping customers create a space that reflects who they are and what they need. They attract, grow, and retain Wayfair’s customer base through innovative marketing strategies. This team curates and refines product collections to enhance and optimize the shopping journey. The Commercial team also offers outstanding support to meet customers where they are through home services, financing options, and direct sales interactions.

What You’ll Do: As a Commercial Analyst at Wayfair, you will collaborate with cross-functional teams to shape strategies that deliver value to our customers and strengthen supplier partnerships. Your responsibilities will involve diving into data, identifying key trends, and using your insights to support decision-making across various areas of the business. Specific duties include:

• Data Analysis & Reporting: Work with large datasets to identify trends, perform analyses, and develop reports to drive business decisions across different Commercial functions.
• Strategic Execution: Contribute to the development and execution of key initiatives across marketing, pricing, product curation, and competitive analysis that align with Wayfair’s growth strategies.
• Supplier Partnership Optimization: Partner with suppliers to optimize product offerings, refine selection, and enhance the shopping experience by using data to guide decisions.
• Customer Experience Enhancement: Use insights from customer behavior and feedback to continuously refine and enhance the shopping experience across Wayfair platforms.
• Problem-Solving: Tackle ambiguous challenges by leveraging your analytical skills to generate actionable solutions that deliver measurable improvements in profitability, customer satisfaction, and operational efficiency.
• Technology Utilization: Use advanced analytical tools and techniques (Excel, SQL, R, Python) to build data-driven insights and recommend improvements to business processes and outcomes.

What You’ll Need: 

Basic Qualifications: 

• Current Senior student pursuing an undergraduate degree in a relevant discipline (eg. business, analytics, statistics, economics) with a 3.0 GPA minimum
• You must be authorized to work in the United States without visa sponsorship by Wayfair now or in the future

Preferred Qualifications: 

• Strong consultative skills: ability to work effectively and persuasively with a highly cross- functional group of business partners 
• Strong business acumen: ability to understand how various parts of the business interact; can identify and approach problems from a customer or supplier perspective 
• Exceptional analytical and quantitative skills: excited about working with and synthesizing big data into actionable insights; comfortable using data software to conduct analyses and synthesize findings 
• Exceptional problem-solving and execution skills: ability to make decisions, reprioritize tasks, and draw conclusions in the face of ambiguity 
• Excellent written and verbal communication skills 
• Proficient with Microsoft Excel
• Familiarity with any programming language is a plus, including motivation to learn and develop the skill-set (Google BigQuery/SQL, R, Python)

Possible Team Placements Include: 

• Global Marketing: The Marketing team drives growth for Wayfair on every major advertising platform, owning the strategy, analytics, and operations for our portfolio of cutting-edge digital and offline marketing channels.
• Profit Management: The Profit Management team drives the pricing strategy, execution, and ultimately the gross margin profitability across all Wayfair brands, including Wayfair.com, Canada, Perigold, Specialty Retail Brands and Wayfair Professional.
• Competitive Intelligence: The Competitive Intelligence team is responsible for gathering data on Wayfair’s competitors, and leveraging it to meet business goals by evaluating market share, optimizing our competitor web page crawling, and testing novel ways to seek out new competitor data.
• Business Trends: The Business Trends team works with Wayfair’s most senior leadership and all business functions in identifying, monitoring, and intervening on metric trends which drive revenue and long-term customer lifetime value (CLV).
• Curation, Brands, & Stores Analytics: The Curation, Brands, & Stores Analytics team is the centralized analytics group covering all brands and channels with the goal of giving our curation teams the tools, reporting, and insights to drive excellent customer outcomes, to put the best items in front of customers, and to merchandise those items perfectly.
• North America/Europe Retail Tech Analytics: The North America/Europe Retail Tech Analytics Team empowers stakeholders across the Global Supplier Organization, including teams to grow their businesses through data-driven analytics, scalable tools, and streamlined processes.
• Catalog Merchandising Analytics: The Catalog Merchandising team at Wayfair plays a crucial role in ensuring Wayfair is an easy, intuitive, and stable place for suppliers to sell their products through Product Addition, Curation/Health, and Presentation, and that customers are able to discover the item that is right for them with confidence and satisfaction.

Benefits & Perks:

• Full health benefits available (Medical, Dental, Vision, HSA/FSA) on day one for eligible employees
• No-cost access to 2nd.MD, a virtual expert medical consultation and navigation service
• Global Traveler Health Insurance through GeoBlue
• 24/7 access to mental, financial, physical and emotional wellbeing support, plus an enhanced offering of therapy and coaching
• Automatic enrollment into Basic Life and Accidental Death & Disability Insurance
• 401(k) matching with immediate vesting
• Paid Parental Leave, Surrogacy & Adoption Reimbursement and Caregiver Services
• Tuition Reimbursement
• Wayfair Employee Discount
• Gym/Fitness Discounts 
• Exclusive access to thousands of perks & discounts through BenefitHub
• Yearly match up to $500 for personal donations made by employees to registered 501(c)(3) nonprofits

Wayfair’s In-Office Policy:

All Boston-based corporate employees will be in office in a hybrid capacity. Employees will work in the office on Monday, Tuesday, Wednesday, and Thursday, and work remotely Friday.

Massachusetts Applicants: I understand that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

For state-specific application information, please review the following applicant notices.