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Sprinto

Automates security compliance checks for cloud

Account Manager

Account ManagementConfirmed live in the last 24 hours
Full-timeRemote in IndiaNo salary listed

About the Job

Requirements

  • Have 2–4 years of experience in account management, customer success, renewals, or sales; SaaS experience is ideal, while security, compliance, or governance, risk, and compliance software experience is a plus but not required.
  • Be comfortable discussing prices and terms directly without becoming defensive or over-discounting.
  • Manage a large number of accounts at different stages using dashboards and structured playbooks rather than ad hoc outreach.
  • Communicate clearly and concisely in writing and verbally for fast, high-volume outreach.
  • Read account data, including usage, payment status, and renewal dates, and use it to prioritize daily work.
  • Handle pushback, price objections, and occasional lost accounts, and proactively flag risks.
  • Be curious about compliance and security, or be willing to quickly learn SOC 2 and ISO 27001.

Responsibilities

  • Own a high-volume Launch portfolio, including renewals, upsells, and day-to-day relationships across startup and early-stage small and medium-sized business accounts, prioritizing by risk and value.
  • Manage the renewal pipeline end to end by tracking renewals well ahead of expiry, forecasting accurately, and closing on time.
  • Negotiate commercial terms, including pricing, discounts, and contract length, and determine when to hold firm or be flexible, especially on multi-year commitments.
  • Identify and close expansion opportunities, such as adding frameworks or upgrading plans, within renewal conversations.
  • Address failed payments and lapsed billing early to reduce churn.
  • Use customer relationship management workflows, templates, and playbooks to manage volume efficiently, recording renewal stages, risk flags, and outcomes in real time.
  • Partner with Customer Success, Sales, Finance, and the audit team to unblock renewals, resolve billing disputes, and report regularly on portfolio health.

Desired Qualifications

  • Experience in SaaS is ideal.
  • Experience in security, compliance, or governance, risk, and compliance software is a plus but not required.

About the Company

Sprinto

Automates security compliance checks for cloud

Sprinto provides a security compliance automation platform for tech companies to manage and automate security audits. The platform connects to a company's cloud environment to consolidate risk, map controls, and run automated checks across large data volumes. It offers pre-approved, auditor-grade compliance programs that can be launched with a few clicks, making it easy to stay compliant as the business grows. Sprinto differentiates itself by handling over a million compliance checks monthly, emphasizing automation, scalability, and ready-to-use programs, which reduces the manual effort required for audits. The goal is to help tech teams maintain security compliance without slowing down their operations, enabling safer growth and easier regulatory alignment.

Company size
201-500
Company stage
Series B
Total funding
$31.5M
Headquarters
Karnataka, India
Founded
2020

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