Food & Beverage Attendant - Atrium Lounge

We’re searching for new talent to join our Atrium Lounge team. There is a Full-time & a Part-time opportunity for a Food & Beverage Attendant with the perfect mix of skills to make every guest experience truly memorable. Ideally, you will have experience in a hotel environment, but anyone with experience in a high-end service environment is encouraged to apply. 

Day to day you will:

• Creating a warm welcome for every single guest that sets the tone for their experience with us.

• Be knowledgeable in all aspect of the menu and derive sales through a professional and genuine approach to hospitality.

• Prepare and serving drinks to a high standard while highlighting promotions for our guests.

• Own the cleanliness of your outlet.

• Minimise waste and reporting any unsafe equipment or practices to your supervisor.

• Handle cash and credit transactions ensuring responsible financial transaction handling.

• Work closely with your restaurant and kitchen colleagues to deliver seamless food service.

• Take on ad-hoc duties to keep the service running smoothly.

What we need from you:

• Must be an Australian Citizen, Permanent Resident, or possess a valid work right with a minimum of six months remaining on their visa. 

• Must have minimum 4 days of availability.

• The flexibility to work across a rotating roster including nights, weekends and public holidays. 

• Responsible Service of Alcohol Certification (SA/Nationally Accredited) & Food Safety Certificate 

• Experience & knowledge - strong bar and service skills and previous experience working in a hotel, restaurant or bar is essential.

• The strength to lift, push and pull big objects up to 23 kg, which can also involve bending and kneeling. 

• Your strong attention to detail and problem-solving skills will turn issues into opportunities so every guest leaves with great memories.
  

What you can expect from us: 

You'll be rewarded for your hard work with a suite of benefits that supports you and your family's well-being, including:

• Part-time guaranteed 20hrs or full-time  guaranteed 38hrs available depending on your experience and requirements. 

• Base rate $27.97p/hr + Shift Penalties + IHG Benefits

• Paid birthday leave 

• Hotel perks like accommodation and food & beverage discounts 

• Enhanced parental leave 

• Proactive health days and flexible work options. 

• Your career journey will be supported through our lifelong development program 

• IHG Career Milestone celebrations 

• Transfer of entitlements as you move and grow with IHG.  

• Access to our discount retail platform that makes your pay go even further
  

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our my Wellbeing Framework, we are committed to supporting well-being in your health, lifestyle, and workplace.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.