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The Salvation Army

Christian social services nonprofit

Adult Health Home Care Manager

Case Management & AdvocacyConfirmed live in the last 24 hours
Full-timeOswego, NY, USAIn-person

About the Job

Requirements

  • A bachelor's degree and two years of experience are required; a master's degree with one year of experience is preferred.
  • Relevant experience serving children and families in child welfare, developmental disabilities, behavioral health, primary health care, or social services.
  • Experience coordinating and participating in team settings.
  • Ability to communicate in writing and verbally.
  • Ability to work knowledgeably across a broad spectrum of cultural, ethnic, and racial communities.
  • Ability to work effectively and focus independently beyond immediate oversight.
  • Ability to deliver family-driven, youth-guided services.
  • Computer proficiency, including word processing skills and culturally competent practice.
  • A valid driver's license that meets The Salvation Army insurance requirements is required.
  • Access to a vehicle is required to provide home visits.

Responsibilities

  • Assess, engage, and enroll clients in the health home program in accordance with New York State Department of Health and Lead Health Home regulations.
  • Complete home visits with each enrolled member at least monthly, with frequency adjusted to client needs.
  • Complete a yearly assessment of needs, strengths, and goals collaboratively with the member, family, and care teams.
  • Facilitate at least one yearly meeting with members' care teams and work with the team to develop a comprehensive Plan of Care.
  • Provide care coordination, comprehensive care management, transitional care, crisis intervention, and caregiver and family support, including coordinating with care teams, referring members to other providers, following up on hospital discharges and emergency department visits, and ensuring preventive medical and dental care.
  • Document all case activities in an Electronic Health Record in accordance with New York State documentation quality and timing guidelines.
  • Meet monthly billing standards for each enrolled member and submit the billing questionnaire within the month the activity occurred.
  • Participate in mandatory and optional training.
  • Participate in weekly supervision.
  • Perform all duties associated with the job responsibilities.

About the Company

The Salvation Army

Christian social services nonprofit

The Salvation Army is an international Christian nonprofit delivering social services through regional territories. The organization provides emergency assistance, shelters, rehabilitation, youth programs, disaster response, community services, worship, and thrift retail. It serves individuals and families in need, donors, volunteers, congregations, and communities across its service territories. Its operating model centers on locally delivered programs supported by territorial leadership, fundraising, retail operations, logistics, facilities, and administration. Teams work across social services, counseling, retail, logistics, fundraising, ministry, facilities, finance, and community programs. Teams support coordinated daily delivery.

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