Security Officer Patrol Customer Assistance

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Full Time Patrol Customer Assistance in Fredericksburg, VA, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As an Unarmed Security Officer in a healthcare setting, you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, and support a welcoming environment for patients, visitors, and staff. You will provide exceptional customer service and clear communication while responding to security-related needs. At Allied Universal, you will contribute through teamwork, integrity, reliability, agility, and innovation in a caring, people-first culture.

Position Type: Full Time

Pay Rate: $20.00 / Hour

Job Schedule:

DayTimeTue04:00 PM - 12:30 AMWed04:00 PM - 12:30 AMThur04:00 PM - 12:30 AMFri04:00 PM - 12:30 AMSat04:00 PM - 12:30 AM

What You'll Do:

• Provide customer service to patients, visitors, staff, and/or vendors while carrying out security-related procedures, site-specific policies, and emergency response activities in a healthcare setting.
• Respond to incidents, medical emergencies, and critical situations in a calm, professional, problem-solving manner; notify appropriate personnel and document observations as required.
• Conduct regular and random foot and/or vehicle patrols of buildings, parking areas, entrances, and the surrounding perimeter to help deter unauthorized activity and identify security-related concerns.
• Monitor access points and visitor activity in accordance with facility procedures; assist with directions, escorts, and access-related questions as needed.
• Complete detailed activity reports, incident reports, and shift documentation while communicating relevant information to Allied Universal leadership and site contacts.

Minimum Requirements:

• Ability to lift more than 20 pounds is preferred.
• Comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1749175