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SpartanNash

Food solutions company distributing grocery nationwide

Catering Manager

Food & Beverage Operations ManagementConfirmed live in the last 24 hours
Full-timeMadison, WI, USANo salary listed

About the Job

Requirements

  • A high school diploma, GED, or equivalent combination of education and experience is required.
  • Two years of catering, retail, restaurant, customer service, or related experience is required.
  • A valid driver's license and ability to drive company vehicles are required.
  • Strong written and verbal communication and customer service skills are required.
  • Good organization, prioritization, decision-making, and problem-solving skills are required.
  • Good bookkeeping and negotiation skills are required.
  • Strong leadership abilities and the capability to work in a hands-on environment are required.
  • Knowledge of catering operations and retail systems is required.
  • Proficiency in Microsoft Word, Excel, and PowerPoint is required.
  • Ability to travel up to 50% for customer meetings and catering venue sites is required.
  • Ability to lift and/or move up to 30 pounds frequently and up to 50 pounds occasionally, and to stand and walk for extended periods, is required.

Responsibilities

  • Meet with current and potential customers to review catering options, including menus, budgets and pricing, and dietary needs; coordinate event bookings and menu selection; negotiate pricing while ensuring catering services are profitable.
  • Work with chefs to ensure food is prepared according to the menu and special-order requirements, including dietary needs.
  • Ensure food orders are placed on time and coordinate with vendors as needed.
  • Coordinate with cross-functional departments, including bakery and deli, to prepare and deliver food to assigned venues on time.
  • Oversee associates preparing and packaging food, delivering catering orders, and setting up, preparing, and serving food at assigned venues.
  • Prepare client invoices, process payments, ensure payments are accurately and promptly applied, and provide receipts to clients.
  • Develop and maintain effective working relationships with the community, vendors, potential clients, and current clients to provide excellent customer service, meet expectations, and achieve catering revenue goals.
  • Maintain the eCommerce site for seasonal items and gift baskets as assigned.
  • Maintain a clean, well-stocked department and ensure compliance with company safety and sanitation procedures and standards.
  • Manage the department, including staffing, training, performance management, associate career development, and development and monitoring of department goals.
  • Develop and monitor the department budget as required.

About the Company

SpartanNash

Food solutions company distributing grocery nationwide

SpartanNash is a food solutions company that operates through Wholesale and Retail segments. In Wholesale, it distributes national-brand and private-label groceries to independent grocers and military commissaries across the United States via a large distribution network. In Retail, it runs corporate-owned supermarkets that sell a wide range of foods and services directly to consumers. Its goal is to serve both businesses and individual shoppers across the food supply chain, using a dual wholesale-retail model to reach a broad customer base.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Byron Township, Michigan
Founded
2013

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