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Riderflex

Enterprise Account Executive

Account ExecutivePosted on Nov 9
Full-timeSan Francisco, CA, USA

About the Job

Requirements

  • At least 5 years of enterprise sales experience at a high-growth SaaS or AI company, with a track record of closing complex deals with $300,000 or more in annual contract value.
  • Experience selling technical products to enterprise customers, ideally in contact center, CCaaS, CRM, communications infrastructure, or AI.
  • Ability to run long, multi-stakeholder sales cycles involving business leaders, IT, security, legal, procurement, and executives.
  • Track record of designing pilots, building quantified business cases, and converting evaluations into large production deployments.
  • Fluency in MEDDPICC, multithreading, negotiation, pipeline management, and forecasting.
  • Executive presence and technical fluency to build credibility with engineering stakeholders.

Responsibilities

  • Build and grow new business revenue, creating pipeline and managing complex enterprise sales cycles from initial conversation through signed production agreement.
  • Lead discovery, solution positioning, business case development, technical validation, security and procurement processes, commercial negotiation, and executive alignment.
  • Understand customers’ call center operations and technology stacks and translate them into clear deployment roadmaps.
  • Design tightly scoped pilots with defined success metrics and commercial next steps, and drive pilots into production.
  • Qualify opportunities with MEDDPICC, multithread strategic accounts, and maintain accurate forecasts.
  • Quantify business cases using automation rate, resolution rate, cost reduction, customer experience, and revenue impact.
  • Partner with solutions engineering, deployment, product, and engineering teams to validate integrations and remove technical blockers.
  • Remain accountable after signature, working with deployment and customer success to expand across use cases, teams, and business units.
  • Bring customer objections, competitive intelligence, and product gaps to product and leadership teams.

Desired Qualifications

  • Experience personally owning the full sales cycle from outbound prospecting through signed agreement and consistently closing six- and seven-figure deals.
  • Ability to discuss APIs, integrations, and AI architecture with a CTO and then explain ROI and automation rates to a COO.
  • Interest in an early-stage environment with no established playbook and substantial ownership.

About the Company

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