Technical Analyst Intern - Summer Internship
About the job
- Be a rising junior or rising senior with a bachelor's or master's graduation date of December 2027, May 2028, December 2028, or May 2029.
- Have strong computer skills, including proficiency with Microsoft Office Suite, particularly Excel, or other applications.
- Have strong verbal and written communication skills and be comfortable presenting to audiences.
- Be able to take initiative and manage multiple detailed tasks in a fast-paced and dynamic environment.
- Demonstrate achievement in academics, internships, co-ops, or other work experience, preferably involving business, clinical, analytical, or technical coursework.
- Have a Bachelor of Arts or Bachelor of Science degree in Management Information Systems, Computer Science, Computer Information Systems, Information Systems Technology, Data Analytics, or a similar field.
- Collaborate internally and with clients to configure integrations and data exchanges between electronic health record software, additional software systems, and third-party services.
- Train staff to effectively use the features and functionality of the solutions and integrations.
- Apply knowledge of information technology systems, data tools, analysis, software architecture, and programming to assigned solutions.
- Communicate project and task status to consulting members and designated client representatives.
- Learn assigned solutions in order to teach and train end users.
- Work in an office environment and travel to client sites.
This position is not available for visa sponsorship.
Why Netsmart?
At Netsmart, we're passionate about using technology to make a meaningful impact in healthcare. We partner with organizations across the country that provide mental health and addiction treatment, intellectual and developmental disability support, senior living, home health, hospice, palliative care, and other essential human services. Through innovation and collaboration, we help caregivers and providers deliver better outcomes and improve the lives of the individuals and communities they serve.
Internship Program Overview:
Our Futures Program is designed for students who want to gain real-world experience while making a meaningful impact. During this 10-week summer experience, participants work on hands-on projects, build connections with leaders and associates across Netsmart, and take part in professional development, networking, and social events. As a Future, you'll gain valuable skills, explore healthcare technology, and experience a culture built on collaboration, innovation, and purpose, all while contributing to work that truly matters. If you aren't local to the Kansas City Metro, we will have housing options for you available (certain criteria will have to be met to qualify for housing).
Technical Analyst Position Overview:
The Technical Analyst is a key member of our implementation team, working to collaborate internally and with Netsmart’s clients to configure integrations and data exchanges between Electronic Health Record (EHR) software, additional software systems, and 3rd party services. This role will also train staff to effectively use the features and functionality of the solutions and integrations. Associates in this role apply their knowledge and experience with information technology systems, data tools, analysis, and software architecture and programing to think creatively, provide excellent communication on project and task status, and learn the solutions assigned in order to teach and train end users.. This role will work both in an office environment as well as travel to a client site. You will work in conjunction with other consulting members, as well as designated client representatives, on a daily basis. Exceptional communication skills, an aptitude for technical skills related to computer and software programs and eagerness to learn are critical traits of a Technical Analyst. This role brings together a passion for business, healthcare, data, analysis, and technical skills in a rewarding career serving our clients and industries. If you’re ready for a challenge in a fast-paced, energetic, client centered environment, we want you!
Requirements:
Rising Senior or Rising Junior with graduation date for bachelors or masters of December 2027, May 2028, December 2028, May 2029
Strong computer skills (e.g. Microsoft Office Suite, particularly Excel, or other applications)
Strong verbal and written communication skills and being comfortable presenting to audiences
Ability to take initiative and manage multiple detailed tasks in a fast paced and dynamic environment
Demonstrates achievement in academics, internships, co-ops, or other work experience (preferably involving business, clinical, analytical, and/or technical coursework)
BA/ BS degree in Management Information Systems, Computer Science, Computer Information Systems, information Systems Technology, Data Analytics or similar
This position is not available for visa sponsorship.
Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.
Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart’s sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart’s third party screening provider.
If you are located in a state which grants you the right to receive information on salary range, pay scale, description of benefits or other compensation for this position, please use this form to request details which you may be legally entitled.
All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.
Netsmart's Job Applicant Privacy Notice may be found here.
About the company
Netsmart provides technology solutions for health service providers, focusing on electronic medical records (EHR) and management software for behavioral health and post-acute care. Its products digitize healthcare operations, offering EHRs, workflow and interoperability services, and ongoing support to help organizations switch to value-based care. The platform connects clinicians, administrators, and patients by integrating data across care settings and enabling coordinated, outcomes-driven services. What sets Netsmart apart is its specialization in behavioral health and post-acute sectors, its emphasis on interoperability and ongoing implementation support, and its partnerships with community organizations to expand service delivery. The company aims to help healthcare providers thrive in a changing landscape by linking people, technology, and care to deliver value-based outcomes.
Company Size
1,001-5,000
Company Stage
Early VC
Total Funding
$4.5M
Headquarters
Overland Park, Kansas
Founded
1968
Get referred to Netsmart
See people who can refer or advise you
Simplify's Take
What believers are saying
- Pacific Clinics selected CareFabric in July 2026, expanding California footprint and references.
- MIND 24-7 chose Netsmart on September 8, 2026 for urgent behavioral health growth.
- CONNECTIONS2026 cited 67% faster note completion and 95% support resolution without cases.
What critics are saying
- Nizhoni Health Systems’ 2022 EMR contract lawsuit remains active in 2026.
- Robson’s ADA suit in Kansas keeps employee-treatment scrutiny on Netsmart’s management.
- Many 2026 AI features remain under development, delaying promised ROI and renewals.
What makes Netsmart unique
- CareFabric unifies myAvatar, myUnity, interoperability, analytics, and AI for community care.
- September 2026 QHIN status plugs Netsmart into TEFCA referrals and care transitions.
- AWS collaboration and Bengaluru engineering accelerate product delivery across healthcare workflows.
Help us improve and share your feedback! Did you find this helpful?
Benefits
- Remote Work Options
- Flexible Work Hours
Growth & Insights and Company News
6 month growth
12%1 year growth
13%2 year growth
13%More than 300 executives gathered For The 2026 OPEN MINDS Executive Leadership Retreat to examine payer partnerships, workforce development & Financial strategy. GETTYSBURG, PA (October 17, 2026) - More than 300 health and human service executives gathered for The 2026 OPEN MINDS Executive Leadership Retreat, held September 29 through October 1, 2026, at the Hotel Gettysburg in Gettysburg, Pennsylvania. The three-day event focused on the leadership strategies needed to navigate changing markets, strengthen organizational performance, and prepare executive teams for emerging challenges. Through executive case studies, strategic discussions, and leadership development sessions, attendees examined how provider organizations are strengthening payer partnerships, developing leadership capacity across a multigenerational workforce, and making financial and operational investments to support long-term sustainability. A keynote presentation by Tad Gary, Chief Executive Officer of Mercy Care, Whole Person Care In Action: Mercy Care's Blueprint For The Future Of Integrated Care, examined how payer-provider partnerships and community-based services can improve care coordination for consumers with complex needs. Mr. Gary shared Mercy Care's approach to integrating clinical services with housing and other social supports, highlighting the role of partnerships in advancing whole person care. Workforce development was another focus of the Retreat. During The 2026 OPEN MINDS Health & Human Services Workforce Best Practices Summit, sponsored by Qualifacts, Sterling Haukom Anderson, LPC, Vice President, Learning & Development at Thresholds, presented Building Leadership That Lasts: Designing Scalable Development Programs For A Multigenerational Workforce With Thresholds. The case study explored how Thresholds is developing scalable leadership training programs that support emerging leaders and address the different learning and development needs of a multigenerational workforce. Financial leadership and technology transformation were featured during The 2026 OPEN MINDS CFO Summit, sponsored by Netsmart. Adam B. Shuster, CPA, CIA, MBA, Chief Financial Officer at Incompass Human Services, presented The CFO As System Architect: Rebuilding Finance Operations Around A New ERP. Drawing on Incompass Human Services' experience implementing a new enterprise resource planning (ERP) system, Mr. Shuster examined the financial and operational considerations involved in replacing legacy technology, including building the investment case for governing boards, managing implementation staffing, and restoring finance department capacity following implementation. The Retreat also featured Gettysburg-based leadership experiences, including walking and battlefield tours that examined decisions made by Abraham Lincoln and military leaders during the Civil War - providing a framework for discussing strategic decision-making, leadership judgment, and organizational adaptability. "These challenges require an agile leadership approach that ensures strategy evolves as the market moves," wrote Monica E. Oss, Chief Executive Officer of OPEN MINDS, in her October 7 executive briefing The Margin Mindset: Best Of The 2026 OPEN MINDS Executive Leadership Retreat. The 2027 OPEN MINDS Executive Leadership Retreat will be held September 21 through September 23, 2027, in Gettysburg, Pennsylvania. Premier Partners & Exhibitors The retreat's published exhibitor list named Concurrence, Clinically AI, Dedicated IT, and MedTrainer. About OPEN MINDS OPEN MINDS is a national market intelligence, management consulting, and marketing services firm specializing exclusively in the high-needs consumer market: mental health, addiction treatment, cognitive disabilities, chronic health conditions, elder services, health-related social needs, and adjacent markets within the health and human service field. The OPEN MINDS mission is to provide payers, service provider organizations, pharmaceutical, technology, and scientific firms that serve these consumers with the market and management knowledge needed to improve their organizational efficiency and effectiveness. Learn more at openminds.com.
Netsmart Showcases the Evolution of AI and the Value of an Intelligent Platform at CONNECTIONS2026 TMCnet News [September 15, 2026] | / | Netsmart Showcases the Evolution of AI and the Value of an Intelligent Platform at CONNECTIONS2026 Netsmart, an industry-leading healthcare technology provider for community-based care organizations, unites with clients and partners for the 19th annual CONNECTIONS2026 (CONN26) conference in Denver, Colorado. The annual conference recognizes client achievements, advancing innovation and the impact of the Netsmart CareFabric(R) platform, which has helped transform whole-person care delivery and impacted the lives of more than 176 million[1] lives nationwide. In the opening keynote, Netsmart CEO Mike Valentine highlighted how decades of digitization have created the infrastructure and data foundation needed to make augmented intelligence (AI) effective today. The Netsmart Meaningful AI strategy centers on augmented intelligence rather than artificial intelligence to amplify human expertise while keeping healthcare professionals in control of decisions. The keynote traced the expansion of CareFabric solutions and services beyond the electronic health record (EHR), demonstrating how embedded AI supports clinical, financial and operational workflows. "The investments we have made alongside our clients over the past decade have built the foundation for this moment," said Netsmart CEO Mike Valentine. "As we bring AI, data and workflows together across the CareFabric, we can help organizations put that foundation to work in new ways, simplifying daily tasks and creating capacity for work their teams have wanted to take on. CONNECTIONS is an opportunity to celebrate that progress and show how the platform will continue to evolve with the communities we collectively serve." A highlight of the keynote was the evolution of the AI and automation portfolio across the Netsmart CareFabric platform. For clinicians, Bells(R) has moved well beyond note recommendation assistance. It now delivers a broader suite of capabilities spanning group documentation, ambient listening, quality coaching, and predictive analytics. Together, these capabilities reduce administrative burden and return valuable time to clinicians so they can focus on the people they serve. Bells Quality Coach enables organizations to review up to 100% of clinical notes, replacing limited random sampling with scalable, consistent oversight. This allows organizations to identify trends earlier, strengthen documentation quality and drive improvement across clinicians and programs. Across the revenue cycle, Benny has progressed from retrieving claim information to providing intelligent denial guidance and supporting coding decisions. AutoStatus functionality within AlphaCollector(TM) streamlines claim-status workflows, while the enhanced Benny Collections Assistant provides denial-resolution guidance including support for eligibility checks, corrections and resubmission. Through AlphaCoding, Benny the Coding Assistant surfaces relevant clinical documentation, suggests diagnosis codes and presents supporting evidence for coder review. Otto, the AI-powered virtual support assistant has expanded from simplifying support case management to empowering clients to find answers and take action through conversational assistance. Its capabilities include AI-powered search and support case updates, giving clients additional ways to address questions within their workflows. During the keynote, Netsmart leaders highlighted several key achievements and efficiency gains including: * A 67% reduction[2] in time from session to note completion utilizing Bells Documentation Assistant * A 77% improvement in hospice visits in the last days of life (HVLDL) performance[3] using Bells Predictive Analyst * Approximately three minutes saved per chart using Benny Coding Assistant within AlphaCoding[4] * More than five minutes saved[5] per denial resolution workflow using the enhanced Benny Collections Assistant * A 75% reduction in clicks[6] needed to manage support cases using Otto. * Nearly 95% of support conversations[7] resolved without opening a support case using conversational Otto Attendees also received a preview of the next two AI agents that will work across the CareFabric platform, beginning with focused capabilities such as asking questions of analytics data and rethinking the intake process to leverage AI and interoperability to streamline access to care. The roadmap explores how intelligence embedded throughout the platform could help teams coordinate work before, during and after care. Beyond the keynote, attendees can explore the latest new features and innovations in the Solutionarium and participate in the AI Data Lab, hosted in collaboration with Amazon Web Services (AWS). In the Interoperability Lab, Netsmart leaders will help attendees evaluate how the Netsmart Qualified Health Information Network (QHIN(TM) can support referrals, care coordination and support access to a more complete view of an individual's care as the network continues to grow. Throughout the three-and-a-half-day event, 78 client experts and Netsmart speakers will share experiences and best practices for advancing community-based care across more than 125 education sessions. CONN26 attendees are encouraged to visit the Solutionarium to explore more than 50 different Netsmart solutions and Marketplace partner demos to identify opportunities aligned with their clinical, operational and financial priorities. About Netsmart Netsmart is an industry-leading healthcare technology organization empowering providers to deliver value-based care to the individuals and communities they serve. The Netsmart CareFabric(R) platform serves as a unified, connected framework of solutions and services for human services, post-acute, payer and public sector communities. Together with its clients and Marketplace vendors, Fog Computing World develop and deliver innovative technology, including electronic health records (EHRs), interoperability, analytics, augmented intelligence (AI), population health management and telehealth solutions and services that assist organizations in transforming the care they deliver. The result has helped make a positive impact on the lives of more than 176 million individuals. For more than 55 years, Netsmart has helped provider organizations in their efforts to improve the health and wellbeing of the communities Fog Computing World collectively serve. To learn more, visit ntst.com and connect with Fog Computing World on LinkedIn, Facebook or X. | ____________________ | | [1] Cumulative lives impacted by Netsmart clients across CareFabric solutions (1/1/15-8/31/26). | | [2] Comparing 12 weeks of pre- and post-implementation data in 2021 from five early adopters. | | [3] Performance-related information derived from "Hospice Quality Measures" scorecard developed by VNS Health Business Intelligence and Analytics, in November 2024; Functionality currently under development and testing with early adopters. Netsmart makes no guarantees when, or if, solution will be generally available. | | [4] Based on data collected during a pilot engagement with Adventist Health, conducted from July 1, 2025, through August 15, 2025.; *Functionality testing with early adopters. Netsmart makes no guarantees when/if solution will be generally available. Comparing the coder's accuracy score pre-AlphaCoding in May 2026 to their coding accuracy score using the AlphaCoding solution in August 2026 | | [5] Functionality is currently under development and testing with Early Adopters. Netsmart makes no guarantees when, or if functionality will be generally available. | | [6] Data from January 2025 - August 2026 | | [7] Data collected from September 2025-August 2026. | View source version on businesswire.com: https://www.businesswire.com/news/home/20260915057962/en/ [ Back To TMCnet.com's Homepage] |
MIND 24-7 invests in Behavioral Health technology to expand access. Distributed by EIN Presswire New technology infrastructure will support MIND 24-7 clinicians and team members while strengthening connections across the communities and partners they serve SCOTTSDALE, AZ, UNITED STATES, September 8, 2026 /EINPresswire.com/ - MIND 24-7, an Arizona-based provider of 24/7 walk-in behavioral health care for children and adults, is investing in a new integrated technology infrastructure to better support the people at the center of its care model, from patients and families to clinicians, team members, and the community partners who help connect people to care. MIND 24-7 has selected Netsmart and its CareFabric(R) platform to advance the technology infrastructure that supports its 24/7 behavioral health care model. The investment will expand integrated capabilities across clinical and operational functions, giving clinicians and team members greater access to the tools and information that support high-quality care while building additional capacity to serve patients, partners, and communities as MIND 24-7 continues to grow. "Everything we do at MIND 24-7 is centered on the people we serve," said Jim Wescott, MS, RN, Chief Executive Officer of MIND 24-7. "People come to us during some of the most difficult moments in their lives, and we want every part of their experience to reflect the care and compassion they deserve. As we grow, we're investing in technology that helps our teams continue to deliver on that commitment." Supporting the People Who Deliver Care MIND 24-7 provides walk-in behavioral health services for children, adolescents and adults, with locations open 24 hours a day, seven days a week. Supporting care around the clock requires clinicians and team members to have timely access to information and technology that keep pace with patients' needs. As part of the transition, MIND 24-7 will implement the Netsmart myAvatar(R) electronic health record for behavioral health and addiction services. The organization will also integrate medication management, consumer engagement, telehealth, interoperability, revenue cycle management, and quality and compliance capabilities from the broader CareFabric platform. For clinicians and team members, a more connected technology environment is intended to reduce unnecessary complexity, streamline processes, and improve access to the information needed to support clinical decision-making and patient care. MIND 24-7 will also implement Bells(TM) Quality Coach, which uses artificial intelligence to support documentation compliance and quality reviews. The technology aims to help clinical and compliance teams conduct more efficient audits and timely reviews while supporting consistency in clinical documentation. Strengthening Connections Across the Behavioral Health Community MIND 24-7 operates within the community network, providing an immediate point of access to behavioral health care for hospitals and health systems, schools, first responders, health plans, providers, and community organizations. Strengthening the technology behind that model can support more connected workflows and information exchange across care teams and the organizations that work alongside them. Through the Netsmart interoperability capabilities, MIND 24-7 will support more seamless data exchange across care teams. Consumer engagement technology will also help enable patients to securely access their health information and initiate telehealth visits directly through a patient portal. The goal is a more connected experience for the people delivering care, the organizations that help individuals find care, and, most importantly, the patients and families who need it. "We believe MIND 24-7 is a key player in the movement to expand and expedite access to urgent mental healthcare," said Kevin Mallot, SVP and Managing Director, Human Services, Netsmart. "Its innovative approach is helping transform how individuals and families receive mental health and crisis services in the communities it serves. We are honored to collaborate with MIND 24-7 and provide an intelligent technology platform with AI capabilities that can support its continued growth and extend its life-changing impact into new communities." Building the Infrastructure to Reach More People As MIND 24-7 continues to grow, the organization is investing in technology that can scale alongside its services and reach. The integrated behavioral health platform will strengthen coordination across the organization and help MIND 24-7 deliver its model of high-quality, immediate-access behavioral health care to more people and communities. "Our growth has always been driven by the need for greater access to behavioral health care," Wescott said. "As we expand, we're making deliberate investments that support our clinicians and team members, our partners and the patients and families who depend on us. We want to grow in a way that preserves the quality, compassion and responsiveness that define MIND 24-7." The investment reflects MIND 24-7's broader growth strategy, pairing expansion with the clinical and operational capabilities needed to sustain its care model at scale. As the organization enters new markets and expands its services, this foundation will help extend immediate access to behavioral health care while preserving the experience and standards that have defined MIND 24-7. About MIND 24-7 MIND 24-7 provides walk-in behavioral health care for children, adolescents and adults experiencing urgent mental health needs. With locations open 24 hours a day, seven days a week, MIND 24-7 offers immediate access to clinical assessment and a range of services, including Express Care, Crisis Care, and ongoing outpatient treatment through its Intensive Outpatient Program (IOP). No appointment is required for initial services. For more information, call or text 844.646.3247 or visit MIND24-7.com and connect with us on LinkedIn, Instagram, or Facebook. About Netsmart Netsmart is an industry-leading health care technology organization empowering providers to deliver value-based care to the individuals and communities they serve. The Netsmart CareFabric(R) platform serves as a unified, connected framework of solutions and services for human services, post-acute, payer and public sector communities. Together with their clients and Marketplace vendors, they develop and deliver innovative technology, including electronic health records (EHRs), interoperability, analytics, augmented intelligence (AI), population health management and telehealth solutions and services that assist organizations in transforming the care they deliver. The result has helped make a positive impact on the lives of more than 165 million individuals. For more than 55 years, Netsmart has helped provider organizations in their efforts to improve the health and well-being of the communities they collectively serve. To learn more, visit ntst.com. Legal Disclaimer: EIN Presswire provides this news content "as is" without warranty of any kind. We do not accept any responsibility or liability for the accuracy, content, images, videos, licenses, completeness, legality, or reliability of the information contained in this article. If you have any complaints or copyright issues related to this article, kindly contact the author above. Media gallery Information contained on this page is provided by an independent third-party content provider. XPRMedia and this Site make no warranties or representations in connection therewith. If you are affiliated with this page and would like it removed please contact [email protected]
Pacific Clinics selects Netsmart CareFabric health technology platform to support community-based care across California. Pacific Clinics, a community-based behavioral health non-profit provider organization in California, selected the Netsmart CareFabric platform to support connected care, operational efficiency, and long-term growth across the state. Financial terms were not disclosed. As Pacific Clinics expands its reach across the state, the organization is adopting a unified technology platform aimed at improving enterprise-wide visibility, reducing administrative complexity, and supporting more consistent workflows across its programs and service lines. The organization will implement myAvatar, a behavioral health electronic health record (EHR) system with near-real-time analytics and clinical decision support, to strengthen integrated care delivery... Resource Available For All OPEN MINDS Circle Members If you are already a member, log in to your account to access this resource and more. You can become a free member and get access now. Learn more about the OPEN MINDS Circle Market Intelligence Service Membership. Reach out to its team at [email protected], or call Open Minds at 877-350-6463. A Paid OPEN MINDS Circle Membership provides unlimited organizational access to all OPEN MINDS strategic advice, market intelligence, and management best practices - over 250,000 resources!
Netsmart, a healthcare technology developer, has announced results from its collaboration with Amazon Web Services, using Amazon Kiro, an agentic AI-powered development tool. The company reports that 86% of identified software development roles now utilise Kiro in daily workflows. The implementation has yielded measurable improvements: up to 80% faster software development tasks, 66% faster time to root cause during production incidents, and 98% reduction in model context protocol deployment time. Netsmart, which serves human services and post-acute care providers with electronic health records and AI technologies, plans to expand its use of Kiro to accelerate innovation across its platform. The company has partnered with AWS for over a decade and serves more than 165 million individuals through its CareFabric platform.