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Carilion Clinic

Non-profit health system delivering comprehensive care

Gift Shop Representative

Checkout & Customer ServiceConfirmed live in the last 24 hours
Full-timeChristiansburg, VA, USA$15 - $21.07In-person

About the Job

Requirements

  • A high school diploma or GED is required.
  • A minimum of two years of retail and customer service experience is required.
  • A high level of customer service and a positive sales approach are required.
  • Flexibility in work schedule and dependability, particularly during seasonal sales periods, are required.
  • Strong organizational skills and the ability to multitask are required.
  • Creative skills for shop displays and overall shop appearance are important.
  • The ability to work in a fast-paced, stressful retail environment is important.
  • Effective interpersonal, communication, and teamwork skills are required.
  • Data entry skills are required.

Responsibilities

  • Assist with displaying and selling merchandise, operating the cash register to compute sales, providing general retail support and customer service, and daily merchandise stocking.
  • Assist with daily Gift Shop operations to maintain regular business hours and provide shop staffing when volunteers are absent.
  • Assist the Gift Shop Lead with back-office procedures, including point-of-sale item entry, purchase orders, merchandise receiving, and back-office staging.
  • Use good salesmanship to upsell products while modeling SERVE-U behavior.
  • Train new staff and volunteers and instruct volunteers on sales and customer service skills; maintain the communication notebook as an information tool for volunteers and staff.
  • Coordinate with the Gift Shop Lead on point-of-sale data entry, including data organization, item entry, and merchandise receiving.
  • Coordinate with staff to develop and oversee timely store displays, product marketing, and merchandise delivery to the sales floor within 48 hours of receipt.
  • Maintain aisles by checking in and marking merchandise, sorting cards and magazines, stocking shelves, dusting, transporting, lifting and unpacking boxes, and managing inventory; assist volunteers with shop operations during work hours.
  • Verify the cash drawer at the start of the shift, reconcile drawer money at the end of the shift, accurately record credit card transactions, and report and post-void transactions.
  • Cash out at the end of the shift to ensure the register drawer balances with the tape amount.
  • Perform payroll deduction transactions.
  • Provide quick, accurate, and complete transactions; count and balance daily sales receipts; process credit card transactions; safeguard cash in the assigned register; accept money and provide correct change.

About the Company

Carilion Clinic

Non-profit health system delivering comprehensive care

Carilion Clinic is a non-profit health care system in Virginia that serves about one million people through a network of hospitals, outpatient specialty centers, and primary care practices. It delivers care via multi-specialty physician teams that collaborate to put the patient first, aiming to improve outcomes and quality of care while advancing medical education and research. Its approach centers on integrated care across a broad regional network, combined with ongoing teaching and clinical studies. This makes it different from many competitors by pairing patient-focused, outcome-driven care with a strong emphasis on education and research within a nonprofit framework. The company’s goal is to provide high-quality health care, improve patient outcomes, and advance medical knowledge through education and research.

Company size
5,001-10,000
Company stage
Grant
Total funding
$310K
Headquarters
Roanoke, VA
Founded
1976

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