Customer Project Manager
Neura Robotics
Customer Project Manager
Neura Robotics
Cognitive robots with perception, manipulation, collaboration
We are looking for a Customer Project Manager (m/f/d) to support our customers and partners in the successful implementation and continuous development of our robotics solutions.
In this role, you will act as the point of contact between our customers and our internal Engineering, Product Development, and Sales teams. You will coordinate customer projects from planning through successful delivery, build trusted relationships, and ensure that our solutions create tangible business value.
Your Responsibilities
Manage customer projects independently and act as the point of contact for our customers.
Coordinate collaboration between customers, our NeuraGyms, and internal Engineering, Software Development, AI, and Sales teams.
Plan and track project timelines, budgets, and risks, ensuring successful implementation both within our NeuraGyms and at customer or partner sites.
Communicate transparently with technical and business stakeholders across locations, and prepare and facilitate workshops and project alignment meetings.
Identify opportunities and challenges early and work with customers, partners, and internal teams to develop effective solutions.
Support the growth of existing customer relationships and collaborate with Sales to identify additional business opportunities.
What We're Looking For
Bachelor's or Master's degree in Engineering, Business, or a related field.
First professional experience in Project Management, Customer Success, Technical Account Management, Consulting, or a comparable customer-facing role.
Experience working with customers and coordinating multiple stakeholders, ideally in a technical environment.
Strong communication and presentation skills; confidence interacting with management-level stakeholders is a plus.
Good technical understanding of, or genuine interest in, Robotics and Artificial Intelligence, with the ability to translate customer requirements into actionable tasks for internal teams.
A structured, organized, and customer-focused working style with strong collaboration skills.
Experience in robotics (software and AI), automation, or a comparable technology environment is an advantage.
Familiarity with project management methodologies such as Agile, Scrum, PMP, PRINCE2, or similar is desirable.
Cognitive robots with perception, manipulation, collaboration
Neura Robotics builds cognitive robots for industrial and service settings, combining perception, manipulation, and human collaboration. It develops both the hardware and the software stack for Physical AI, creating robot platforms like MAiRA, MAV, LARA and MiPA along with training infrastructure. The system works by integrating sensing, decision-making, and manipulation capabilities on a hardware-software stack that can be deployed in large-scale production, with the company planning robots fleets and NEURA Gyms for ongoing training and improvement. What sets Neura Robotics apart is its end-to-end approach to Physical AI, including a focus on mass production, an established global deployment plan, and a broad ecosystem of strategic backers and partners that support scaling and international expansion. The goal is to enable worldwide deployment of its robot platforms and associated training infrastructure, turning physical AI into widely available industrial and service automation.
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