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Global Medical Virtual Assistants

Executive Virtual Assistant

Executive SupportUpdated on Nov 10
Full-timeQuezon City, Metro Manila, Philippines

About the Job

Requirements

  • At least 1–2 years of experience in a medical-related background.
  • Demonstrated experience managing calendars for multiple physicians or executives.
  • Strong working knowledge of Outlook.
  • Must have excellent verbal and written English communication skills.
  • Must be open to working night shifts.
  • Must meet the primary system requirements: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 2000 series or higher; 8 GB RAM; Windows 11 64-bit or macOS Sonoma (14); a USB headset with noise-cancelling feature; and a camera capable of clear video output.
  • Must have a backup computer meeting the stated processor, 8 GB RAM, and operating system requirements, or a UPS capable of powering the workstation for at least three hours and accepting the plugs required for the devices and work environment.
  • Must have a primary DSL/fiber internet connection with a contracted minimum of 100 Mb/s and backup internet of at least 20 Mb/s via cellular connection.

Responsibilities

  • Manage physician calendars in Outlook and the EMR, ensuring meetings, appointments, and scheduling blocks align across both systems.
  • Coordinate meetings and interviews, confirm availability, and send invitations with the correct participants, date, time, time zone, and meeting link.
  • Add approved blocks for time off and other commitments.
  • Check for conflicts before confirming meetings and communicate changes promptly.
  • Move or reschedule patient appointments as directed while following scheduling guidelines.
  • Coordinate changes with the Patient Navigators and intake team.
  • Check that updates are entered on the correct physician’s schedule and reflected in Outlook when applicable.
  • Gather documents, track renewal dates and application deadlines, and follow up proactively on outstanding requirements.
  • Prepare administrative portions of applications for review and coordinate required signatures.
  • Help with registration, track missing forms and records, and complete assigned follow-up tasks.

Desired Qualifications

  • EMR scheduling experience is highly preferred.
  • Medical licensing and credentialing experience is a strong plus.
  • Recommended system specifications are an Intel Core i7/i9/Core Ultra or AMD Ryzen 7 3000 series or higher, 16 GB RAM, Windows 11 64-bit or macOS Tahoe, USB headset with noise-cancelling feature, and a camera capable of clear video output.
  • Recommended primary DSL/fiber internet connection is at least 500 Mb/s contracted, with backup internet of at least 20 Mb/s via cellular or wired connection.

About the Company

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