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Full-Time

Customer Success Manager

Csm, Global

Confirmed live in the last 24 hours

Connectly

Connectly

11-50 employees

AI-powered marketing automation for e-commerce

AI & Machine Learning

Junior, Mid

Remote in USA

Category
Customer Experience
Customer Success
Customer Success & Support
Customer Success Management
Sales & Account Management
Required Skills
Sales
Responsibilities
  • Develop and maintain strong relationships with clients on the pilot phase until end of onboarding
  • Identify and pursue new business opportunities
  • Create and deliver compelling sales presentations
  • Collaborate with internal teams to ensure client satisfaction
  • Meet and exceed sales targets and quotas
  • Analyze market trends and provide feedback for product improvements
  • Maintain detailed records of client interactions and sales activities in CRM software

Connectly.ai automates sales and marketing for e-commerce businesses through its AI-powered platform, Sofia AI. This platform integrates with e-commerce systems like Shopify and Vtex, allowing for automated, personalized conversations with customers across various channels. Connectly.ai stands out by significantly reducing the time spent on sales processes and providing valuable customer insights. The company's goal is to enhance efficiency and customer engagement for e-commerce businesses.

Company Stage

Series A

Total Funding

$14.7M

Headquarters

San Francisco, California

Founded

2020

Growth & Insights
Headcount

6 month growth

8%

1 year growth

25%

2 year growth

122%
Simplify Jobs

Simplify's Take

What believers are saying

  • Connectly.ai's recent $7.85M Series A funding round indicates strong investor confidence and potential for accelerated growth.
  • The platform's capability to recover abandoned Shopify carts and generate up to 5X revenue highlights its effectiveness in boosting e-commerce sales.
  • Connectly.ai's multilingual support and integration with popular messaging apps like WhatsApp and Instagram enhance its global reach and customer engagement.

What critics are saying

  • The competitive landscape in AI-powered marketing automation is intense, requiring continuous innovation to maintain a competitive edge.
  • Dependence on platforms like Shopify and WhatsApp means any changes or disruptions in these platforms could impact Connectly.ai's operations.

What makes Connectly unique

  • Connectly.ai's Sofia AI platform uniquely integrates with leading e-commerce platforms like Shopify and Vtex, offering seamless setup and optimized selling.
  • The platform's ability to understand over 20 languages, including local slang, sets it apart in providing personalized customer interactions.
  • Connectly.ai focuses on two-way conversational automation, unlike traditional automation players that primarily offer one-way messaging solutions.