Account Manager
Amazon
Account Manager
Amazon
Sells products online and rents cloud computing
Amazon Web Services (AWS) is looking for a driven, customer-obsessed individual to join the Cloud Sales Center (CSC) team as a Cloud Sales Representative (CSR). The CSC accelerates customer adoption of AWS services through a scalable, agile sales approach that complements our account sales teams — serving customers through a consistent, repeatable go-to-market (GTM) motion across the entire customer journey. As a Cloud Sales Representative in Australia, you will own a geographic territory of named accounts spanning multiple industries. You will act as the CEO of your territory — driving adoption, revenue, and market penetration across your assigned accounts. Your customers will include existing AWS users at different stages of their cloud adoption journey, as well as net-new prospects. The ideal candidate will possess both a sales and technical background that enables them to engage with IT Managers and Technical Decision Makers. You should be a self-starter who is prepared to develop and execute a territory coverage plan and consistently deliver on quarterly revenue targets. This is an exciting opportunity to help drive the growth and shape the future of cloud computing in Australia
Key job responsibilities
Territory Ownership & Planning: Create and execute a Territory Sales Plan (TSP) highlighting your overall strategy, key initiatives, and specific activities to achieve annual revenue quota and Management by Objective (MBO) goals
• Pipeline Generation: Build a programmatic and repeatable motion — across 1:1, 1: few, and 1: many activities (physical and virtual) — to generate qualified pipeline across new and existing customers
• Sales Execution: Manage full sales cycles including prospecting, discovery, demos, building technical and business cases, negotiating, and closing deals at high velocity
• Partner Orchestration: Work closely with Scale Partners to define the right partner engagement strategy for your territory, including assigning accounts to partners for prospecting and co-selling through AWS Consulting Partners, Technology Partners, and Distribution Partners
•Customer Engagement: Engage IT Managers, Technical Decision Makers, and business stakeholders to understand their technology footprint, technical challenges, and business objectives — then propose value-aligned AWS solutions
• Campaign Execution: Conceptualise and lead 1:many programmatic campaigns, sales plays, and initiatives to drive pipeline creation and progression, leveraging Marketing and Programs teams
• Cross-functional Collaboration: Collaborate with Demand Generation Representatives (DGRs), Solution Architects (SAs), Partners, Industry Teams, and Specialist Organisations to meet the unique needs of your customers
• Customer Support: Manage customer support cases including payment, suspension, and MFA issues to ensure a positive customer experience
• Forecasting & CRM Hygiene: Accurately track activity, forecast pipeline, and manage sales targets in CRM (Salesforce)
• Leverage Programs: Utilise programs such as MAP Lite and workload-specific funding to manage higher-value deals, with guidance from your Manager and PSM
A day in the life
As a CSR, you are responsible for growing consumption of current and new AWS services within your territory. You will apply your sales and technical experience to proactively engage customers and help them harness the power of cloud technology to meet their business objectives. A typical day includes prospecting into new accounts, progressing active opportunities through discovery and demo calls, collaborating with DGRs and partners on pipeline campaigns, and closing deals. You will generate and maintain active engagements with customers and prospects, consistently meeting and exceeding sales quotas.
You will be part of a high-performing, collaborative team that values learning and innovation. We move fast, support each other, and celebrate wins together.
About the team
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. You'll find endless knowledge-sharing, mentorship, and career-advancing resources to help you develop into a well-rounded professional. The CSC is known as a talent incubator — many of our CSRs grow into senior sales roles across AWS.
- 2+ years of technology related sales, business development or equivalent experience
- Knowledge of cloud computing technologies
- Bachelor's degree in a relevant field or equivalent work experience
- Experience with sales CRM tools such as Salesforce or similar software
- Experience communicating with users, other technical teams, and management to collect requirements, describe software product features, and technical designs
- Experience with end-customer sales in the cloud or software industry and a successful track record with consulting or technology partners through account management, program management, and business development
- Experience with cloud, server or infrastructure technologies and business models
- Experience and track record of exceeding sales goals
- Experience developing and facilitating appropriate sales motions to lead a virtual team broad and deep in targeted accounts.
- Experience in technical sales for B2B or in solution-sales / technology-related environment
- - Strong written and verbal communication skills with the ability to present to technical and business audiences
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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Amazon runs the largest online store in the United States and rents cloud computing to businesses and governments through Amazon Web Services. AWS pioneered renting computing power over the internet, and Amazon built its own delivery network to get orders to customers quickly. Shoppers buy from Amazon and from independent sellers on its store, and Prime members pay a subscription for fast free shipping, streaming video and music, and other perks. AWS rents out computing power, storage, databases, and AI tools so companies can run software without owning servers, and Amazon also makes Kindle e-readers and Echo speakers with the Alexa assistant. Jeff Bezos founded Amazon in 1994, and it is based in Seattle, Washington.
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