Full-Time
Office Aide/Receptionist
The Salvation Army
Christian social services nonprofit
No salary listed
Cincinnati, OH, USA
In Person
 Administrative & Executive Assistance (1) |
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- Completion of a secondary education.
- Training or work experience demonstrating basic knowledge of office practices and procedures.
- Ability to bend.
- Strong computer skills, including Microsoft Excel and Microsoft Office.
- Excellent telephone skills.
- Safety consciousness.
- Ability to change tasks quickly as emergencies require.
- Ability to keep personal and private information confidential.
- Politeness and courtesy toward tenants, tenants' families, and visitors.
- Ability to work and relate well with older adults and disabled persons.
- Answer all telephone calls and greet all tenants and visitors.
- Direct delivery personnel to corresponding apartments for deliveries when needed.
- Perform clerical duties including copying, filing, faxing, emailing, and scanning documents.
- File completed work orders once received.
- Receive monthly rents and check them against the monthly rent roll for accuracy.
- Schedule recertification appointments as directed by the Administrator or Chief Operating Specialist.
- Maintain individual tenant files with information pertaining to Housing and Urban Development, HOME, and Low-Income Housing Tax Credit programs.
- Assist tenants with complaints and completing complaint forms.
- Maintain an up-to-date tenant phone list alphabetically and numerically.
- Respond to emergency alarms during office hours with the assistance of maintenance staff.
- Assist the Chief Operating Specialist or Administrator in collecting and receiving third-party verification forms for certifications and place them in corresponding tenant files.
- Perform other duties as assigned by the Chief Operating Specialist or Administrator.
- Knowledge of Housing and Urban Development, HOME, and Low-Income Housing Tax Credit programs is a plus but not required.
- Willingness to continue learning the certification process for the Housing and Urban Development, HOME, and Low-Income Housing Tax Credit programs.
The Salvation Army is an international Christian nonprofit delivering social services through regional territories. The organization provides emergency assistance, shelters, rehabilitation, youth programs, disaster response, community services, worship, and thrift retail. It serves individuals and families in need, donors, volunteers, congregations, and communities across its service territories. Its operating model centers on locally delivered programs supported by territorial leadership, fundraising, retail operations, logistics, facilities, and administration. Teams work across social services, counseling, retail, logistics, fundraising, ministry, facilities, finance, and community programs. Teams support coordinated daily delivery.
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