VITAS Healthcare

Hospice and palliative care provider

Volunteer Services Coordinator

Case Management & AdvocacyConfirmed live in the last 24 hours

Full-timeDaytona Beach, FL, USANo salary listed

About the Job

Requirements

High school education.
Previous experience as a volunteer.
Ability to develop telephone rapport with volunteers, patients, and families.
Understanding of volunteering motivations.
Strong communication and interpersonal skills.
Ability to work as a team member.
Strong organizational and record-keeping skills.
Ability to travel as required.

Responsibilities

Represent volunteers and advocate for volunteer services on the interdisciplinary team.
Identify volunteer needs, match volunteers with patients and families, and assign volunteers.
Maintain a list of volunteers assigned to the team with information needed to match patients and volunteers appropriately.
Maintain frequent communication with team volunteers.
Encourage and collect volunteer notes, and track and report volunteer hours to the Volunteer Services manager.
Represent the volunteer program in team meetings and encourage use of volunteers.
Serve as a liaison to facilitate communication between volunteers and staff.
Provide individual volunteer support as needed.
Inform patients and families about volunteer availability and assess their needs for volunteer services.
Supervise volunteers when the designated supervisor is unavailable.
Assist with determining recruitment needs.
Support the volunteer program by participating in volunteer trainings and functions.
Undertake other special projects as directed by the supervisor.

Desired Qualifications

Some healthcare or volunteer administration experience is preferred.

The Volunteer Services Coordinator is a member of the interdisciplinary team who is responsible for representing the volunteers and advocating for volunteer services, identifying needs for volunteers, matching volunteers with patients and families, and assigning volunteers.

Maintains list of volunteers assigned to the team with information needed to adequately match patients and volunteers.
Maintains frequent communication with the team’s volunteers
Matches and assigns volunteers with patients and families
Encourages and collects volunteer notes; tracks and reports hours to Volunteer Services manager
Represents the volunteer program in team meeting while encouraging use of volunteers
Serves as a liaison to facilitate communication between volunteers and staff
Provides individual volunteer support as needed
Informs patients and families of volunteer availability and assess pt/family needs for volunteer services
Supervises volunteers when designated supervisor is unavailable
Assists with determining recruitment needs
Supports the volunteer program through participation in volunteer trainings and functions
Undertakes any other special projects at the direction of the supervisor

QUALIFICATIONS

Ability to develop telephone rapport with volunteers, patients, and families
Understanding of volunteering motivations
Excellent communication skills and interpersonal skills
Ability to work as a team member
Excellent organizational and record keeping skills
Ability to travel per job requirements

EDUCATION

High school education
Previous experience as a volunteer
Some healthcare or volunteer administration experience preferred.
Bilingual skills may be appropriate in certain geographic areas.

SPECIAL INSTRUCTIONS TO CANDIDATES

EOE/AA M/F/D/V

About the Company

VITAS Healthcare

Hospice and palliative care provider

VITAS Healthcare provides end-of-life care through hospice and palliative services in 15 states. Its offerings focus on relieving symptoms and stress for patients with terminal illnesses, delivered by a multidisciplinary team of doctors, nurses, social workers, chaplains, and other specialists. The product works through comprehensive, patient-centered services including pain management, emotional and spiritual support, and coordination of care with families, Medicare/Medicaid and private insurance reimbursements funding the services. The company differentiates itself by specializing in compassionate, tailored end-of-life care across multiple states with a strong emphasis on teamwork, integrity, and excellence, rather than broad, generic medical services. Its goal is to provide high-quality, dignified comfort to patients and support for families, while maintaining financial stability and adapting to changes in the healthcare environment.

Company size: 5,001-10,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Miami, FL
Founded: 1978

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