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Domino's

Global pizza delivery and franchise network

General Manager

Food & Beverage Operations ManagementConfirmed live in the last 24 hours
Full-timeOrting, WA, USAIn-person

About the Job

Requirements

  • Previous management experience within a Domino's Pizza restaurant is required, with working knowledge of Domino's operating standards, the PULSE point-of-sale system, food ordering and inventory, labor management, scheduling, food safety and sanitation, customer service standards, delivery operations, cash handling procedures, and store opening and closing procedures.
  • Strong leadership and communication skills are required.
  • Ability to coach and develop employees is required.
  • Problem-solving and decision-making abilities are required.
  • Strong organizational skills are required.
  • Ability to multitask in a fast-paced environment is required.
  • Reliable transportation is required.
  • Applicants must be legally authorized to work in the United States.
  • Applicants must be able to stand and walk for extended periods, lift up to 50 pounds, bend, squat, reach, and climb, work in a fast-paced kitchen environment, and safely operate restaurant equipment.

Responsibilities

  • Recruit, hire, onboard, train, and develop team members.
  • Coach Assistant Managers and Shift Managers to become future leaders.
  • Build a positive, respectful, and high-performing team culture and hold employees accountable to company expectations.
  • Lead by example every shift and work alongside the team while setting standards for professionalism, urgency, and accountability.
  • Manage daily restaurant operations and ensure compliance with Domino's operating standards.
  • Maintain food safety and sanitation standards, product quality, order accuracy, and a clean, organized, and safe restaurant.
  • Deliver exceptional customer service and resolve customer concerns professionally while maintaining high customer satisfaction and a culture focused on hospitality and service.
  • Control labor costs, manage food cost and inventory, and complete accurate food ordering.
  • Analyze sales and operational reports, drive profitability while maintaining excellent service, and meet or exceed company performance goals.
  • Recruit and retain employees, build effective weekly schedules, maintain proper staffing levels, conduct performance coaching and evaluations, and create development plans for future leaders.
  • Lead during peak business periods and respond to operational needs when necessary.
  • Achieve strong performance in sales growth, labor management, food cost control, inventory accuracy, delivery service times, customer satisfaction, team member development, hiring and retention, store cleanliness, food safety, Operational Excellence Review standards, and Domino's brand standards.

Desired Qualifications

  • A valid driver's license is preferred.

About the Company

Domino's

Global pizza delivery and franchise network

Domino’s delivers pizza and related items worldwide through a network of franchise stores. Customers place orders online, via app, or in-store; store teams prepare the pizzas and drivers deliver them or customers pick up, with a focus on speed and consistency. Its global franchise system provides broad reach, standardized service, and a strong brand, along with community involvement. Its goal is to be the leading pizza company by delivering great-tasting pizzas quickly and expanding its global footprint while supporting franchisees and communities.

Company size
10,001+
Company stage
IPO
Headquarters
United Kingdom
Founded
1960

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