Full-Time
Zuora Billing Administrator
Posted on 5/9/2024
Cloud-based restaurant management solutions
Hardware
Consumer Software
Senior
Cambridge, MA, USA
Required Skills
HTML/CSS
Requirements
- 3+ years of experience with Zuora Billing administration and configuration, including 3rd party integrations in complex environments
- Experience supporting Zuora Billing modules: Customers, Product Catalog, Subscriptions, Billing & Invoicing, Payments and Taxes
- Experience working in Zuora Billing administration: User access, HTML/PDF templates, Custom fields, Notifications/email templates, data interface integrations, Workflows and Reports
- Knowledge of the full billing cycle, including Invoicing, Invoice Templates, Payment, and Payment Gateway configuration. Revenue Recognition, Financial Reporting, and integration into the ERP system
- Understand Payment Gateways, Country Specific requirements, Refund, Chargeback, Cancellation, and Network Tokenization
- Experience working in Zuora sandbox, including deployment across multiple environments
- Experience integrating ZBilling and ZRevenue via the connector
- Understanding of ZBilling schema and Data Query usage
- A strong understanding of the quote-to-cash (Q2C) business process.
Responsibilities
- Collaborate with stakeholders to understand project requirements and objectives related to Zuora Subscription Billing
- Provide front-line support with regard to all aspects of business-facing applications and troubleshooting to diagnose, isolate, and resolve issues
- Design, implement, and maintain configurations and customizations of Zuora applications to meet the evolving needs of the business team
- Serve as internal SME and provide guidance on best practices, using domain knowledge and prior experience
- Drive optimal solutions and demonstrate proactive initiative by identifying potential areas of improvement and proposing projects aimed at optimizing business operations
- Maintain proper system access for user roles ensuring compliance with the segregation of duties
- Responsible for the change management and release process of Zuora Billing
- Maintain up-to-date knowledge of system functionality, customization, and integration
Toast provides a cloud-based platform for restaurants, offering point of sale, guest marketing, digital ordering & delivery, and payroll & HR solutions. The company leverages powerful software and restaurant-grade hardware, utilizing cloud technology for seamless integration and efficiency.
Company Stage
Series F
Total Funding
$1.2B
Headquarters
Boston, Massachusetts
Founded
2011
Growth & Insights
Headcount
6 month growth
↑ 3%1 year growth
↑ 11%2 year growth
↑ 55%Benefits
Peer Nominated Toastie Awards
Professional Development Reimbursement Program
Sabbatical
Unlimited Vacation & Flexible Work Hours
Medical, Dental, & Vision Coverage + Wellness Stipend
Commitment to Employee Wellness