Full-Time

Zuora Solutions Architect

Posted on 6/3/2024

Toast

Toast

5,001-10,000 employees

Cloud-based restaurant management software platform

Consumer Software
Hardware

Senior

Cambridge, MA, USA

Required Skills
Data Analysis
Requirements
  • Experience with Zuora development, including Product Catalog, workflows, Security, Notifications, and Invoice Templates
  • Experience in translating requirements into technical specifications and solution design
  • Experience in requirements gathering, use cases documentation, business analysis, systems design and integration, user interface design and implementation
  • Experience in data analysis, conversion and migration, interfaces and reports
  • Experience with customizing Zuora using the Zuora API and ZOQL
  • Lead and implemented Zuora Billing for 1 or more companies
  • 5+ years of experience with Zuora Billing
Responsibilities
  • Collaborate with stakeholders to understand project requirements and objectives related to Zuora Subscription Billing and Zuora Payment
  • Develop and configure Zuora’s Product Catalog, including rate plans and pricing models, to meet business needs and support billing processes
  • Ensure the security and integrity of Zuora’s environment by implementing best practices and security measures
  • Design and implement payment solutions using payment methods like Credit Card, Alternate Payment Methods (APMs), ACH, Direct Debit, etc.
  • Understand Payment Gateways, Country Specific requirements, Refund, Chargeback, Cancellation, and Network Tokenization
  • Configure and manage notifications within Zuora to keep partners, both internal and external, informed of key events and updates
  • Customize and design invoice templates in Zuora to align with branding guidelines and meet customer requirements
  • Provide guidance on billing processes and best practices, using domain knowledge to drive optimal solutions
  • Ability to lead business discussions with customers, discover requirement, frame a problem statement, lead solution workshops and deliver a Technical solution

Toast offers an ideal work environment for individuals passionate about enhancing the hospitality industry through technological solutions. As a leading provider of restaurant-specific cloud-based solutions, the company excels in delivering robust software and hardware systems designed to streamline operations for maximum efficiency and impact. Working at this company means engaging in a dynamic, growing industry while contributing to a suite of products that help restaurants evolve and thrive in the digital age.

Company Stage

Series F

Total Funding

$1.2B

Headquarters

Boston, Massachusetts

Founded

2011

Growth & Insights
Headcount

6 month growth

3%

1 year growth

14%

2 year growth

57%

Benefits

Peer Nominated Toastie Awards

Professional Development Reimbursement Program

Sabbatical

Unlimited Vacation & Flexible Work Hours

Medical, Dental, & Vision Coverage + Wellness Stipend

Commitment to Employee Wellness