Senior Specialist - Client Operations, Corporate Trust and Custody Services
About the job
- A bachelor's degree in Business, Finance, or a related field is required.
- Typically 5–6 years of experience in corporate trust or a related field within financial services.
- Good understanding of SWIFT messaging standards, including MT/MX message types used in payments and securities settlement.
- Hands-on experience with bond market settlement processes, including the fixed-income trade lifecycle, corporate actions, and fails or claims.
- Practical exposure to syndicate loan operations, including drawdowns, rollovers, and agency servicing.
- Excellent verbal and written communication skills and the ability to manage client relationships professionally.
- Strong analytical and problem-solving skills with high attention to detail.
- Ability to work under pressure, manage multiple priorities, and meet strict deadlines.
- Proficiency in Microsoft Office, especially Excel and Outlook.
- Own end-to-end trade processing through settlement, including task allocation, controls, quality, and risk management.
- Act as the primary point of contact for process queries, client escalations, and senior-stakeholder communication.
- Serve as the primary contact for assigned institutional clients, managing day-to-day custody deal servicing and query resolution.
- Process, review, and monitor wire payments and cash movements, ensuring accuracy and timely execution.
- Interpret, generate, and troubleshoot SWIFT messages in MT/MX formats, including MT540–MT548, MT202, and MT103, related to trade settlement and cash or securities movements.
- Coordinate with internal teams to ensure timely trade settlement, monitor cash and par-position breaks, and drive resolution of outstanding breaks.
- Support bond-market settlement activities, including trade matching, fails management, and coupon or redemption processing.
- Coordinate with the internal tax team and clients to ensure portfolios are fully tax documented and compliant.
- Coordinate between clients and internal operations teams to research, track, and resolve client queries within service-level agreements.
- Maintain working relationships with clients, counterparties, and correspondent banks.
- Prepare client reporting, respond to inquiries, and escalate issues to ensure service-level agreement adherence.
- Identify process-improvement opportunities and support automation and efficiency initiatives.
- Ensure activities comply with internal controls, regulatory requirements, and audit standards.
- An advanced degree or professional certification in finance or business administration.
- Working knowledge of domestic and cross-border wire-payment processing.
- Familiarity with custody or settlement platforms.
About the company
BNY safeguards financial assets and runs investment services for institutions, investment firms and wealthy clients around the world. Its custody business keeps clients' securities safe and handles the records and transactions needed to administer investment funds. Banks and brokers use its systems to settle trades, manage collateral and send payments, while its investment and wealth businesses manage portfolios and advise clients. It earns servicing and management fees as well as interest on loans and securities funded by client deposits. BNY traces its roots to the Bank of New York, founded by Alexander Hamilton in 1784, and is headquartered in New York City.
Company Size
10,001+
Company Stage
IPO
Headquarters
New York City, New York
Founded
1784
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Simplify's Take
What believers are saying
- BNY's growth funds expansion: July 2026 results showed quarterly revenue rising 13% to $5.7 billion.
- BNY is opening payment channels: September 2026 Pay-to-Wallet connected banks to retail wallets, with Kookmin among initial users.
- Analysts build transferable skills: BNY's 24-month program combines rotations, mentoring and AI learning pathways.
What critics are saying
- Staff stability has weakened: February 2026 reporting shows BNY headcount fell 7% in 2025.
- Investment demand weakened: BNY reported $17 billion of net outflows in the quarter ending March 2026.
- Investment fees face pressure: BNY reports demand shifting toward lower-fee asset-management products and performance-based charges.
What makes BNY unique
- BNY anchors institutional finance: its custody and administration footprint reached $62.6 trillion in June 2026.
- BNY occupies critical government-market plumbing: it is the primary provider of U.S. government securities clearance.
- BNY reaches brokerage customers through Pershing: its clearing platform supports 8.6 million global client accounts.
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Benefits
Health Insurance
Paid Vacation
Flexible Work Hours
Remote Work Options
Unlimited Paid Time Off
Company News
BNY will report third-quarter earnings on Thursday before market open. Analysts expect revenue to grow 9.6% year on year, compared with a 9.1% rise in the same quarter last year. Last quarter, the company beat revenue expectations with $5.70 billion, up 13.3% year on year. It also beat analysts' earnings per share estimates, and has a history of topping Wall Street forecasts. Among peers, Goldman Sachs reported 23% revenue growth, beating estimates by 11.5%. Jefferies posted 8.5% growth, topping estimates by 1.1%, and its shares fell 1.3%. BNY shares are down 10.7% over the last month, against a 5.5% average fall for capital markets stocks. The average analyst price target is $163.47, versus a share price of $140.78.
Digital Asset, the creator of the Canton Network and a leader in privacy-enabled blockchain technology for global financial markets, today announced a new strategic investment from BNY, iCapital, Nasdaq, and S&P Global
Luminary, an AI-native wealth transfer and administration platform, has raised $22 million in Series A funding led by Ten Coves Capital. The round included participation from BNY and 8VC, bringing total funding to nearly $32 million since launching in 2021. The platform ingests estate documents and converts them into structured data that powers workflows for financial advisors, trust companies, law firms and accounting firms. This helps them scale guidance on tax-efficient wealth transfer strategy and trust administration. Luminary currently supports client assets totalling more than $500 billion. Customers include Caprock, IEQ Capital and Wealth Enhancement Group. The funding will be used to expand AI capabilities, integrations and administrative workflows, whilst growing the sales and business development teams.
BNY Mellon, the world's largest custody bank, oversees $62.6 trillion in client assets, primarily from pension funds, mutual funds, and other institutional investors. The bank generated $5.7 billion in revenue in the second quarter, up 13% year over year, with 70% derived from asset custody and servicing fees. Custody banks hold and service assets for large institutional customers, operating with a fee-based business model that generates reliable earnings across market cycles. BNY Mellon's fees increase as asset levels rise through appreciation or net inflows. The bank also earns revenue from investment management and interest income from sweep accounts, where idle client cash is invested in high-yielding instruments. As one of a handful of major custody banks, BNY Mellon benefits from a competitive moat and has been the best-performing bank stock over the past five years.
Bank of New York Mellon Corp acquired a new stake in The Pennant Group, Inc. (NASDAQ:PNTG – Free Report) during the 2nd quarter, Holdings Channel reports. The institutional investor acquired 114,332 shares of the company’s stock, valued at approximately $4,225,000. Other hedge funds also recently made changes to their positions in the company. Caitong International […]