Transport Communication Specialist
Norton Healthcare
Transport Communication Specialist
Norton Healthcare
Not-for-profit hospital system with clinics
The Transport Communication Specialist answers and responds to emergent and non-emergent calls, coordinates communication between caregivers, relays information to the appropriate transport service, and monitors patient arrival times. Work involves evaluating incoming calls to determine the appropriate level of emergency medical service (EMS) assistance required, dispatching units, and transmitting information and messages upon request and/or according to established procedures.
Assist in all operational aspects of the Communications Center, including but not limited to: preceptor programs, data entry, ongoing training / staff meetings, vehicle utilization, customer service issues, as well as interaction with management staff.
Required:
Desired:
Not-for-profit hospital system with clinics
Norton Healthcare runs a not-for-profit health system serving adults and children in Kentucky and Southern Indiana, with five Louisville hospitals, affiliated facilities, and hundreds of clinics. It delivers inpatient and outpatient care across general and specialty services (heart, neuroscience, cancer, orthopedics, women’s and pediatric care) and uses telehealth and urgent care centers to reach patients at about 350 locations. The network relies on a large medical staff and ongoing clinical research to connect patients with trials and advanced treatments. Its aim is to provide broad, accessible care across the region while prioritizing community health and inclusive care, as reflected in its recognized LGBTQ+ equality and disability inclusion efforts.
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