HR Generalist
About the job
- A bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent work experience.
- At least 3 years of progressive human resources experience, including exposure to employee relations and performance management.
- Working knowledge of employment law fundamentals, including the Family and Medical Leave Act, the Americans with Disabilities Act, and Equal Employment Opportunity.
- Strong written and verbal communication skills, with the ability to coach and influence managers at all levels.
- Proficiency in Microsoft Office and human resources systems.
- Provide day-to-day human resources guidance to managers and employees on policies, procedures, and best practices, including inquiries across human resources functional areas such as payroll, benefits, and leaves of absence.
- Support employee onboarding, including coordinating with the training team and conducting new-hire orientation.
- Conduct exit interviews and share insights with leadership to inform follow-up actions and retention strategies.
- Coach and guide managers through performance management, including goal setting, feedback conversations, and documentation.
- Support managers in developing and issuing Performance Improvement Plans and monitor progress and advise on next steps.
- Serve as a first point of contact for employee relations issues, conduct investigations, and resolve concerns in accordance with company policies and practices.
- Administer human resources processes, including the Learning Management System, Form I-9s, unemployment insurance administration, EEO-1 reporting, Americans with Disabilities Act accommodations, employee communications, and verification requests.
- Serve as the primary administrator for human resources transactions within the human resources information system, including new hires, changes, and terminations, ensuring data accuracy and integrity.
- Partner with human resources business partners and centers of excellence to support administration of human resources programs and initiatives, including data gathering, reporting, process enhancements, and ad hoc projects.
- Audit human resources systems through routine reporting and identify opportunities to streamline processes and workflows, focusing on efficiency and scalability.
- Perform additional duties as assigned.
- Professional in Human Resources or SHRM Certified Professional certification.
- Experience with Workday human resources information system.
- Experience supporting a payroll services, consulting, or business process outsourcing company.
About the company
OneSource Virtual provides Business Process as a Service (BPaaS) tailored for Workday users. Its cloud-based offerings cover payroll, HR administration, benefits administration, and financial management, delivered through automated, end-to-end services that customers subscribe to. The product works by combining automation with Workday-focused processes to streamline and manage core HR and finance workflows from a single outsourced service, reducing manual work and enabling faster, more accurate operations. Compared with traditional outsourcing, OSV centers its service around a Workday-enabled BPaaS model and scalable, automated processes, allowing for consistent delivery across clients of various sizes and industries. The company’s goal is to help organizations lower operating costs, improve accuracy, and boost productivity by providing comprehensive, automated HR, payroll, and financial management in the cloud through a customer-centric service experience.
Company Size
501-1,000
Company Stage
Series B
Total Funding
$165M
Headquarters
Dallas, Texas
Founded
2008
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Simplify's Take
What believers are saying
- January 2026 TA majority backing funds product expansion and operational upgrades.
- March 5, 2026 Workday named OSV its Partner of the Year for Innovation.
- August 4, 2026 hiring Sarah Owen as CPO strengthens payments and product execution.
What critics are saying
- Workday can disintermediate OSV after the September 17, 2026 direct-sales rollout.
- October 1, 2026 trust-bank transition creates execution and OCC compliance failure risk.
- OneSource Virtual depends on Workday; losing that channel would gut distribution and revenue.
What makes OneSource Virtual unique
- Workday-exclusive BPaaS stack binds payroll, benefits, and finance to one ecosystem.
- July 1, 2026 trust bank structure separates and oversees customer treasury funds.
- OSV serves 1,500 Workday customers and moves over $250 billion annually.
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Benefits
- Remote Work Options
- Professional Development Budget