At least five years of management experience in parts sales or related trucking industry experience is required.
Thorough knowledge of computer inventory control systems is required.
Customer service and communication skills are required.
Strong organization skills to perform and prioritize multiple projects with attention to detail and a solution-focused outlook are required.
A valid driver's license and the ability to meet insurance requirements are required.
Participation in a pre-employment background check and drug screen is required.
Responsibilities
Hire, train, coach, and evaluate the Parts team, and support each person's career development through ongoing training.
Handle the department schedule, operating budget, performance evaluations, corrective action plans, performance improvement plans, and inventory reports.
Lead the sales and warehousing teams in a heavy-duty truck parts operation.
Coordinate with other department managers to ensure internal jobs receive parts on time.
Track profit and loss statements, performance metrics, and cycle counts, and supervise periodic and annual inventory counts.
Recommend and enforce pricing strategy based on company goals, purchasing power, volume, and customer loyalty.
Manage invoicing accuracy, inventory levels, cores, warranty recovery, and obsolescence.
Approve departmental purchase orders and schedule expenditures using a lean management approach.
Build vendor and customer relationships to grow market share, including hosting appreciation events.
Follow up with customers on order status, estimates, and routine sales calls.
Improve department efficiency, reduce waste, and forecast goals.
Monitor company, DTNA, and original equipment manufacturer bulletins about new parts, product lines, recalls, failures, and industry trends, and train the team on process or policy changes.
Ensure the department follows federal, state, and local environmental and safety requirements.
Job Description
Are you a dynamic and results-driven individual with a passion for inventory management? Do you excel at building effective teams and optimizing processes? If so, Truck Centers, Inc. may have the perfect opportunity for you! The Parts Manager is responsible for leading the day-to-day operations of the Parts department and fostering a culture of exceptional service to one another and our customers, knowledge, resourcefulness, and personal responsibility.
What you'll do
Hire, train, coach, and evaluate the Parts team, and help each person build a career through ongoing training and development.
Handle the department schedule, operating budget, performance evaluations, corrective action plans, performance improvement plans, and inventory reports.
Lead the sales and warehousing teams in a fast-paced heavy-duty truck parts operation.
Work with the other department managers so internal jobs get their parts on time.
Track P&L statements, performance metrics, and cycle counts. Supervise periodic and annual inventory counts.
Recommend and enforce pricing strategy based on company goals, purchasing power, volume, and customer loyalty.
Manage invoicing accuracy, inventory levels, cores, warranty recovery, and obsolescence.
Approve departmental purchase orders and schedule expenditures with a lean management approach.
Build relationships with vendors and customers to grow market share, including hosting vendor and customer appreciation events.
Follow up with customers on order status, estimates, and routine sales calls.
Find ways to run the department more efficiently, cut waste, and forecast goals.
Keep up with company, DTNA, and OEM bulletins on new parts, product lines, recalls, failures, and industry trends, then train your team on any process or policy changes.
Make sure the department follows federal, state, and local environmental and safety requirements.
At TCI, our mission is "Driving America Forward Through Our Exceptional People." If you know parts and want to build a team, apply today!
Qualifications
What We're Looking For:
High school diploma or GED
5+ years of management experience in parts sales or related trucking industry experience
Thorough knowledge of computer inventory control systems
Demonstrated customer service and communication skills
Strong organization skills that reflect the ability to perform and prioritize multiple projects seamlessly with excellent attention to detail and a solution-focused outlook
Resourceful, collaborative team leader
Strong personal conviction of producing quality work, being an integrated team player, and commitment to company values
Valid driver's license with ability to meet insurance requirements
Must be willing to participate in a pre-employment background check and drug screen
What We Offer:
Pay Range: $66,293.76 - $99,440.64 per year with incentive eligibility
401(k) with company match
Health insurance with 3 plan options to choose from, Vision Insurance, and Dental Insurance
Paid time off including paid volunteer time
Disability insurance
FSA and HSA options
Company paid Life and AD&D insurance
Maternity leave
Employee assistance program
Wellness program
Company paid uniforms
Additional Information
Truck Centers, Inc. is an equal opportunity employer (EOE). All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, disability, or protected veteran status.
We believe in the Hire to Retire philosophy and invest in individuals that we believe will be valuable assets to TCI and our customers for years to come. Thus, we want to help you live well through personal and professional growth plus a multitude of benefits.