Full-Time

Data Conversion Specialist

Confirmed live in the last 24 hours

Workwave

Workwave

201-500 employees

Provides field service software and technology solutions


Junior

Remote in USA

Required Skills
Agile
Sales
JIRA
Data Analysis
Requirements
  • Proven ability to manage multiple projects with tight deadlines
  • Minimum of 2 years of data, technical support or implementation experience
  • Advanced Excel knowledge and data analysis skills
  • Familiarity with agile task management systems like Jira
  • Ability to deal with an occasional challenging customer
  • Strong communication skills within a team, between teams, management, and customers
  • Ability to manage multiple tasks and prioritize appropriately
  • Data conversion or migration experience preferred
  • High attention to detail
  • Understanding that data merges cannot take place during production hours and occasional availability outside of standard business hours to facilitate key migration projects
  • A track record for handling escalated issues appropriately
Responsibilities
  • Manage all aspects of the customer data conversion process to a successful conclusion
  • Consult with customers to help WorkWave understand customer business needs and recommend best practices to enable business workflows
  • Develop, update, and deliver weekly status reports for your projects
  • Work both independently and cross-functionally to champion the success of your customer’s migration process
  • Offer technical expertise and guidance throughout the data conversion and merge processes
  • Handle customer support calls during the post-conversion time-frame
  • Develop trust-based relationships with customers to reach successful outcomes
  • Track time spent and help the team develop and refine best practices for quality and timeliness improvement
  • Continually increase knowledge of the software and industries
  • Drive efficiency between sales, implementation, and data engineering hand-offs

WorkWave provides field service software that enhances operational efficiency and customer experience through CRM \u0026 ERP software, routing \u0026 scheduling, reporting and analytics, billing \u0026 payments, and digital marketing technologies. The company has integrated various organizations and products, such as RealGreen, Coalmarch, Slingshot, TEAM Software, and TaskEasy, to offer advanced technology and services for field service businesses.

Company Stage

Series A

Total Funding

$8.3M

Headquarters

Holmdel, New Jersey

Founded

1984

Growth & Insights
Headcount

6 month growth

1%

1 year growth

5%

2 year growth

34%