As a Trade Support Team Member, you’ll be the heartbeat of the branch providing essential support and clear communication across our trade operations. You’ll work closely with Account Managers, and suppliers to ensure a seamless experience and help to build a team culture that nails the basics. With a flexible, can-do attitude, you’ll manage customer inquiries, offer product advice, prepare quotes and pricing, and find solutions to meet customer needs.

Engage with customers and suppliers face to face, over the phone, and via email
Recommend suitable products, process orders, and manage sales documentation
Coordinate with internal and external stakeholders to track orders and arrange timely deliveries
Take clear briefs from stakeholders and prepare accurate quote documentation
Collaborate with Account Managers and Team Leaders to capture opportunities through daily and weekly planning

Permanent full-time role based at PlaceMakers Kerikeri, offering 40 hours per week Monday to Friday

About You:

To succeed in this role, you will be more than just a sales support person, you’ll be a natural communicator and relationship builder who understands the needs of our customers. Your experience in the building or construction industry, combined with strong knowledge of building materials and products, means you know how to connect with builders, can identify opportunities, and act as a trusted advisor to deliver tailored solutions and assistance that make a real impact

Proven experience in trade support, sales coordination, customer service, or internal sales
Ability to manage competing priorities, meet tight deadlines, and perform under pressure
Highly organised with sharp attention to detail
Excellent interpersonal and communication skills
Tech-savvy and comfortable working across multiple systems
Knowledge of building products & materials and/or a solid understanding of construction processes is advantageous

Our Benefits:

Competitive base remuneration
Genuine development opportunities that come with being part of the wider Fletcher Building Group
Staff buying privileges and company benefits for you and your family
Z Energy fuel discounts and free monthly Pie & coffee
KiwiSaver employer contributions matched up to 4%
Employee Education Fund
Health & Wellbeing initiatives including an Employee Assistance Programme

Pre-employment checks will include references, a medical assessment, drug and alcohol testing, a criminal background check, and confirmation of your legal right to work in New Zealand indefinitely.

We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.

About the company

Fletcher Building makes and distributes building products in Australia, New Zealand, and the South Pacific, and also develops housing and delivers infrastructure projects in New Zealand. It operates six divisions—Building Products, Distribution, Concrete, Residential and Development, Construction, and Australia—spanning manufacturing, distribution, and construction. Its products include insulation and cement, and it runs retail channels that supply tradespeople. Its goal is to support communities by providing reliable building materials, delivering housing and major projects, and maintaining efficiency, safety, and environmental performance.

Company Size

5,001-10,000

Company Stage

IPO

Headquarters

Auckland, New Zealand

Founded

1909

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Simplify's Take

What believers are saying

FY26 net earnings reached $228 million, reversing FY25's $419 million loss.
Operating cash flow hit $715 million, funding deleveraging and portfolio simplification.
Allan Gray lifted its stake near 20%, showing institutional conviction after the turnaround.

What critics are saying

SkyCity's June 2025 NZICC lawsuit still hangs over Fletcher's legacy liabilities and insurance recoveries.
Fletcher still expects $55 million-$65 million of construction-related provisions, excluding NZICC exposure.
New Zealand and Australia construction demand remains weak, delaying any broad volume recovery until 2027.

What makes Fletcher Building unique

Fletcher Building now focuses on manufacturing and distribution after selling Construction to VINCI in May 2026.
Its FY26 balance sheet improved, with net debt falling to $637 million from $999 million.
Scale across New Zealand building products gives it entrenched customer reach and procurement leverage.

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Benefits

Parental Leave
Flexible Work Hours
Gym Membership
Employee Discounts
Tuition Reimbursement

Growth & Insights and Company News

Headcount

6 month growth

-3%

1 year growth

-2%

2 year growth

Bitget

Apr 6th, 2026

Allan Gray boosts Fletcher Building stake to 20% amid industry downturn and $129M annual loss

Allan Gray has increased its stake in Fletcher Building to nearly 20%, signalling confidence despite significant industry challenges. The investment firm, known for its long-term approach, accumulated shares whilst the stock dropped over 20% from $2.96 to $2.36 between early March and April. Fletcher Building reported a $129 million annual loss whilst maintaining a 5.1% EBIT margin. Management cancelled the interim dividend to prioritise balance sheet strength and sold its Construction division as part of a portfolio simplification strategy. New Zealand and Australia's construction sector faces sustained weak demand, with meaningful recovery not expected until 2027. Fletcher CEO Andrew Reding has emphasised cost control and disciplined capital allocation. Notably, company executives have not purchased shares themselves, contrasting with Allan Gray's aggressive accumulation during the sector downturn.

NZ Herald

Jan 19th, 2026

Fletcher Building sells construction arm to Vinci for $315M

Fletcher Building has agreed to sell its construction division to French infrastructure group Vinci Construction for $315.6 million, with the final price potentially reaching $334.1 million depending on contract outcomes. The sale includes Higgins, Brian Perry Civil and Major Projects units. An additional $18.5 million in payments could be made based on several key contracts currently under negotiation. Fletcher Building expects to take provisions of $55 million to $65 million for legacy construction claims that remain with the group, excluding potential NZICC litigation. Chief executive Andrew Reding said the sale reflects the company's strategy to refocus on core manufacturing and distribution operations. The deal is subject to various conditions and adjustments.

The Motley Fool Australia

Dec 4th, 2025

Fletcher Building repays US debt, extends facilities to FY28 amid $7.2M restructuring cost

Fletcher Building has prepaid all outstanding US Private Placement notes and secured new debt facilities to simplify its funding structure. The company terminated associated cross-currency swaps on 10 November, incurring $7.2 million in cash costs. The New Zealand-based building materials company established a new two-year $200 million club facility in September and extended its $325 million Syndicated Facility Agreement Tranche C by four years. The moves defer major debt maturity until FY28. Dividend restrictions remain in place until the company meets standard covenant requirements. CEO Andrew Reding said the changes provide greater flexibility and lower ongoing capital costs whilst supporting the company's strategic reset. Fletcher Building shares have risen 18% over the past 12 months, outperforming the S&P/ASX 200 Index's 2% gain.

Fletcher Building

Trade Support Team Member

About the job