Full-Time

Accounts Payable Accountant 3

Finance and Accounting Division

Posted on 1/15/2025

TSC

TSC

201-500 employees

Global CX agency building customer journeys

No salary listed

No H1B Sponsorship

Arlington, VA, USA

Remote

Candidate should reside in the DC metro area.

US Citizenship Required

Category
Accounting (2)
,
Required Skills
Excel/Numbers/Sheets
Requirements
  • MUST be Active Duty Military
  • Bachelor's degree and 5-7 years of relevant industry experience, Costpoint (T&E module) strongly preferred.
  • U.S. Citizenship
  • Experience with Microsoft Office, Excel and SharePoint (or another workflow tool)
Responsibilities
  • Responsible for individual training of employees in T&E module
  • Monitors Expense email inbox and answers questions / issues submitted by employees.
  • Reviews Expense Reports and Expense Authorizations for accuracy and compliance with TSC policy and FTR/JTR guidelines
  • Performs random reviews of Expense Reports reviewed by other Expense team members to ensure all issues are being addressed by the team.
  • Assists Expense team members with their questions and/or issues.
  • Monitors submitted Expense Reports and Expense Authorizations not properly moving through the approval workflow and addresses any issues.
  • Performs daily export and import of T&E files to Costpoint for reimbursement Processing and posts the imported vouchers.
  • Communicates with Expense Supervisor regarding unresolved issues and/or consistent problems that need to be addressed.
  • Other duties as assigned by AP Manager
Desired Qualifications
  • Prior supervisory skills a plus
  • Extensive Costpoint experience, 10 + years
  • Ability to analyze discrepancies, resolve invoice issues, and identify process improvements.
  • Knowledge of direct and indirect cost allocation as it relates to government contracts and billing practices.
  • Ability to manage multiple priorities, deadlines, and payment cycles, particularly in fast-paced environments with complex government contract requirements

TSC designs and builds digital customer experience solutions to help brands improve their relationships with consumers. The agency identifies friction points through customer journey mapping and usability testing, then develops and tests digital tools to solve these specific problems. As a member of the Sitel Group, TSC distinguishes itself by combining the agility of a specialized agency with the massive global reach and resources of a parent company spanning 140 countries. Its goal is to drive business growth by replacing frustrating brand interactions with digital experiences that make customers happier.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Paris, France

Founded

2011

Simplify Jobs

Simplify's Take

What believers are saying

  • Zaion partnership boosts AI voice automation for enterprise clients.
  • Serves blue-chip clients like BNP Paribas, Nestlé, and Orange.
  • Sitel Group membership accesses 75,000-person global CX platform.

What critics are saying

  • Foundever rebrand erases TSC identity in 3-6 months.
  • Qualtrics XM3 automates journey mapping 40% faster by March 2026.
  • GPT-5 no-code tools capture 30% market by February 2026.

What makes TSC unique

  • TSC excels in chatbot deployments for Parc Astérix and Ramsay Santé.
  • TSC partners with Zaion for AI callbots serving Accor and Citroën.
  • TSC leads in Social Media Intelligence and Visual IVR expertise.

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Benefits

Health Insurance

401(k) Company Match

Flexible Work Hours

Remote Work Options

Paid Vacation

Tuition Reimbursement

INACTIVE