Full-Time

Accounts Payable Accountant III

Posted on 1/15/2025

TSC

TSC

201-500 employees

Digital customer experience agency enhancing brand relationships

Consulting
Enterprise Software

Senior

No H1B Sponsorship

Arlington, VA, USA

Position is remote-based but requires residency in the DC metro area.

US Citizenship Required

Category
Bookkeeping
Cost Accounting
Accounting
Required Skills
Excel/Numbers/Sheets
Requirements
  • MUST be Active Duty Military
  • Bachelor's degree and 5-7 years of relevant industry experience, Costpoint (T&E module) strongly preferred.
  • U.S. Citizenship
  • Experience with Microsoft Office, Excel and SharePoint (or another workflow tool)
Responsibilities
  • Responsible for individual training of employees in T&E module
  • Monitors Expense email inbox and answers questions / issues submitted by employees.
  • Reviews Expense Reports and Expense Authorizations for accuracy and compliance with TSC policy and FTR/JTR guidelines
  • Performs random reviews of Expense Reports reviewed by other Expense team members to ensure all issues are being addressed by the team.
  • Assists Expense team members with their questions and/or issues.
  • Monitors submitted Expense Reports and Expense Authorizations not properly moving through the approval workflow and addresses any issues.
  • Performs daily export and import of T&E files to Costpoint for reimbursement Processing and posts the imported vouchers.
  • Communicates with Expense Supervisor regarding unresolved issues and/or consistent problems that need to be addressed.
  • Other duties as assigned by AP Manager
Desired Qualifications
  • Prior supervisory skills a plus
  • Extensive Costpoint experience, 10 + years
  • Ability to analyze discrepancies, resolve invoice issues, and identify process improvements.
  • Knowledge of direct and indirect cost allocation as it relates to government contracts and billing practices.
  • Ability to manage multiple priorities, deadlines, and payment cycles, particularly in fast-paced environments with complex government contract requirements

TSC focuses on enhancing the relationships between customers and brands through digital customer experience (CX) solutions. The company works with clients to identify areas for improvement by using customer journey mapping and usability testing. They help businesses understand the advantages of digital transformation and then create and evaluate solutions that lead to improved customer satisfaction. With a team of 60 people across offices in Miami, Paris, Sao Paulo, and London, TSC is part of the larger Sitel Group, which has a vast network of over 75,000 employees worldwide. Their goal is to ensure that brands do not settle for mediocre customer experiences, but instead strive for excellence that drives better business outcomes.

Company Stage

N/A

Total Funding

N/A

Headquarters

Paris, France

Founded

2011

Simplify Jobs

Simplify's Take

What believers are saying

  • Rising demand for personalized CX aligns with TSC's expertise in journey mapping.
  • AI-driven chatbots offer TSC opportunities to enhance customer service solutions.
  • Omnichannel strategies growth allows TSC to provide integrated CX solutions.

What critics are saying

  • Emerging CX agencies offering lower-cost solutions threaten TSC's market share.
  • Rapid AI tool evolution may outpace TSC's technological capabilities.
  • Stricter data privacy regulations could increase TSC's compliance costs.

What makes TSC unique

  • TSC specializes in customer journey mapping and usability testing for personalized experiences.
  • TSC is part of Sitel Group, enhancing its global reach and resources.
  • TSC operates in key global markets: Miami, Paris, Sao Paolo, and London.

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Benefits

Health Insurance

401(k) Company Match

Flexible Work Hours

Remote Work Options

Paid Vacation

Tuition Reimbursement