Program Manager
Operations Technology
Posted on 11/30/2023
INACTIVE
Stripe

5,001-10,000 employees

Financial infrastructure platform for business payments
Company Overview
Stripe stands out as a leading financial infrastructure platform, providing robust payment solutions that empower businesses of all sizes, from startups to large enterprises, to grow and adapt swiftly. The company's culture encourages technical innovation, offering low-to-no-code solutions and API-based integrations that are easy to implement yet scalable, making it a competitive choice in the industry. With a mission to increase the internet's GDP, Stripe's influence extends globally, with headquarters in both San Francisco and Dublin.
Financial Services
Data & Analytics

Company Stage

Series I

Total Funding

$8.6B

Founded

2010

Headquarters

South San Francisco, California

Growth & Insights
Headcount

6 month growth

5%

1 year growth

7%

2 year growth

29%
Locations
Remote in USA • Chicago, IL, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Communications
SQL
Data Analysis
CategoriesNew
Operations & Logistics
Product
Requirements
  • 5+ years in program management, preferably at high-growth technology company with a track record of top performance; more senior opportunities available for those with more experience
  • A track record of leading end-to-end execution of projects/programs that deliver quantifiable business impact
  • Experience distilling complex needs to clear solutions
  • Demonstrated ability to learn the implications of new technologies and systems
  • Strong critical thinking and data-analysis skills, including SQL capability
  • Enthusiasm for diving deep to understand the root cause of issues
  • Initiative to propose creative solutions to cross-functional partners, especially in an engineering and product environment
  • A desire to work in a fast-paced environment while balancing multiple priorities
  • Strong written and verbal communication skills with a talent for articulating user challenges
Responsibilities
  • Own problems from end to end, managing complexity to scope and execute tooling and product requests within SLA
  • Understand user, agent, and partner organization pain points
  • Utilize SQL to pull, analyze and articulate quantifiable business impact
  • Translate business needs into technical requirements
  • Work with Ops front line and engineers to debug technical issues
  • Partner with the product and engineering teams to prioritize, pilot, and roll out new capabilities
  • Assess and communicate implications of engineering developments to the Operations organization
Desired Qualifications
  • A deep understanding of Operations or Support organizations
  • Experience with technical platforms
  • Experience partnering directly with product and engineering teams throughout the product development lifecycle and/or go-to-market
  • Experience in strategy consulting or finance