Customs Clerk
Datamark
Customs Clerk
Datamark
BPO and contact center services provider
Datamark, Inc. · El Paso, United States (Hybrid) · Full-time · Posted 2026-09-30
Salary: From USD 29,120
Workplace: hybrid
Department: Butterfield
DATAMARK is seeking detail-oriented Customs Clerks to support back-office operations related to customs processing activities. This role is responsible for reviewing, interpreting, and processing shipment documentation to ensure accuracy, compliance, and timely completion of work in alignment with client requirements and regulatory standards. This is a hybrid, work from home, role with the potential to transition into a permanent work from home position. This position is located in El Paso, TX. Training and onboarding will take place completely on-site. Upon successful completion of training, employees can earn the opportunity to work entirely from home by consistently meeting performance metrics, KPIs, and company attendance standards.
The ideal candidate brings strong attention to detail, solid computer skills, and the ability to interpret manifests and make informed decisions based on tariff classifications. This position goes beyond traditional data entry, requiring critical thinking, accuracy, and the ability to work efficiently across multiple systems in a fast-paced environment.
Key Responsibilities:
Success in this position requires judgment, critical thinking, and the ability to interpret complex information.
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DATAMARK provides business process outsourcing and contact center services for large enterprises, including Fortune 500 firms and government agencies. It handles front-office work like omnichannel, multilingual customer care and technical support, plus back-office tasks such as digital mailroom, data capture, document processing, and finance/accounting support, operating 24/7 from centers in the US, Mexico, and India. It differentiates itself with long client relationships, a global delivery network that includes nearshore and offshore options, and proprietary tools like DataScribe that transcribe and summarize calls to boost agent productivity, all guided by Lean Six Sigma process improvements. Its goal is to help clients cut costs, streamline operations, and achieve scalable, reliable, multilingual support.
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