Full-Time
Quality Assurance and Training Coordinator
The Salvation Army
Christian social services nonprofit
No salary listed
Glendale, Queens, NY, USA + 6 more
More locations: South Ozone Park, Queens, NY, USA | Jamaica, Queens, NY, USA | Bronx, NY, USA | Flushing, Queens, NY, USA | Brooklyn, NY, USA | St. Albans, Queens, NY, USA
In Person
Bachelor's
 People & HR (1) |
|---|
- A Bachelor's Degree or more than five years of experience in management, leadership, or Human Resources management is required.
- At least five years of proven staff supervision experience is required.
- The candidate must demonstrate respect and consideration for the residents being served.
- The candidate must have excellent organizational, time management, and interpersonal skills.
- The candidate must have good people skills and experience working in customer service.
- The candidate must be a certified investigator.
- The candidate must hold SCIP-R and First Aid/CPR certifications.
- The candidate must be available on-call 24 hours.
- Attend meetings and training provided by the Office for People With Developmental Disabilities.
- Chair and coordinate the Incident Review Committee.
- Develop a quality assurance program and audit procedure for the DDS network.
- Develop and create uniform standards for forms and procedures across the DDS network.
- Develop and implement a routine, scheduled training program for all employees in the DDS network covering CPR, First Aid, SCIP-R, and other training deemed necessary by the Office for People With Developmental Disabilities.
- Develop and conduct a new employee training class for all new DDS staff.
- Conduct scheduled audits of each Intermediate Care Facility, Individualized Residential Alternative, and Family Care home in the DDS network to ensure compliance with TSA, New York State, and New York City policies, directives, and laws.
- Conduct unscheduled inspections of each Intermediate Care Facility, Individualized Residential Alternative, and Family Care home in the DDS network to ensure compliance with TSA, New York State, and New York City policies, directives, and laws.
- File all incidents into the WSIR system.
- Ensure that each facility maintains an effective incident management program resulting in a continuous decrease in unusual incidents, including injuries sustained by persons served and confirmed allegations of abuse, neglect, or exploitation.
- Ensure that all incident reports are filed as required by the funder and The Salvation Army.
- A valid driver's license is preferred.
The Salvation Army is an international Christian nonprofit delivering social services through regional territories. The organization provides emergency assistance, shelters, rehabilitation, youth programs, disaster response, community services, worship, and thrift retail. It serves individuals and families in need, donors, volunteers, congregations, and communities across its service territories. Its operating model centers on locally delivered programs supported by territorial leadership, fundraising, retail operations, logistics, facilities, and administration. Teams work across social services, counseling, retail, logistics, fundraising, ministry, facilities, finance, and community programs. Teams support coordinated daily delivery.
Company Size
N/A
Company Stage
N/A
Total Funding
N/A
Headquarters
N/A
Founded
N/A