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BJ's Wholesale Club

Membership-based wholesale club retailing diverse goods

Transportation Supervisor

Logistics & TransportationPosted on Nov 9
Full-timeRocky Hill, CT, USA$58k - $74k

About the Job

Requirements

  • A high school diploma or GED is required; some college coursework, continuing technical education, or comparable business education is preferred.
  • At least two years of transportation experience in an operations environment is required.
  • A bachelor's degree with a transportation, logistics, or supply chain focus is preferred.
  • A Class A commercial driver's license is preferred.
  • Certifications in Lean, Six Sigma, ISO 9001, transportation, or related areas are preferred.
  • Strong math skills to identify opportunities and justify action plan recommendations are required.
  • Ability to work concurrently on multiple projects in a collaborative environment is required.
  • Working knowledge of Department of Transportation, Occupational Safety and Health Administration, and general transportation regulations is required.
  • Dispatch or supervisory experience is preferred.
  • Knowledge of Transportation Management Systems is preferred.
  • Basic knowledge and understanding of Department of Transportation Hours of Service is required.
  • Ability to remain calm and focused while prioritizing requests from multiple sources is required.
  • Accuracy and attention to detail are required.
  • Proficiency with email, word processing, and spreadsheets is required.
  • Ability to provide clear and constructive feedback, coaching, and counseling is required.
  • Ability to maintain confidentiality of team member and company information is required.
  • Ability to read, write, speak, and understand English is required.
  • Ability to accommodate flexible schedules, including nights, weekends, and holidays, is required.
  • Ability to travel up to 15% of the time is required.
  • Ability to lift up to 50 pounds frequently and 100 pounds rarely is required.
  • Ability to use job equipment safely and accurately after training is required.
  • Ability to sit for continual periods while driving is required.
  • Ability to stand, walk, bend, and squat frequently while on or off loading is required.
  • Ability to grasp, reach, push, or pull items such as product boxes or a hand truck frequently is required.
  • Ability to step onto and down from a truck multiple times per day is required.
  • Ability to adjust to fluctuating temperatures, including temperatures as low as -20 degrees Fahrenheit, is required.
  • Ability to occasionally work in a noisy warehouse environment is required.
  • Ability to work while wearing job-appropriate personal protective equipment is required.
  • Ability to handle and work near products that may contain food allergens is required.

Responsibilities

  • Coordinate and supervise daily transportation and dispatch functions, including shipping, safety, and backhaul management, in accordance with Department of Transportation and Federal Motor Carrier Safety Administration standards.
  • Supervise, train, and mentor transportation team members.
  • Oversee driver onboarding, retention, and training.
  • Provide Department of Transportation and Federal Motor Carrier Safety Administration training for drivers and transportation and warehouse team members.
  • Enforce Department of Transportation safety policies and practices to ensure compliance.
  • Participate in daily, weekly, and monthly driver compliance meetings, quarterly driver meetings, and quarterly ride-alongs.
  • Monitor, maintain, and report safety and compliance metrics, including Carrier Safety Administration metrics.
  • Conduct annual driver performance reviews and provide ongoing coaching regarding customer service, safety concerns, and driver performance, earnings, and utilization metrics.
  • Initiate accident procedures in response to driver calls, monitor DriveCam events, and conduct accident investigations.
  • Monitor systems, key performance indicators, and transportation functions and programs to ensure accuracy, efficiency, regulatory compliance, and profitability.
  • Review, validate, and maintain Hours of Service processes and files in applicable software, such as TMW and RydeSmart.
  • Collect and analyze data to identify opportunities and solutions for improving transportation functions and programs.
  • Monitor TMW Systems daily to maintain load and route information and optimize routing and scheduling efficiency for on-time performance.
  • Monitor staffing and workload, coordinate driver paid time off, and ensure enough employed and spot-lease carriers are available to meet schedules and deadlines.
  • Monitor vendor audits, invoicing, equipment leases, and maintenance to ensure accuracy, proper scheduling, and compliance.
  • Respond proactively to concerns and inquiries, including breakdowns, late trucks, directions, product discrepancies, and customer or vendor changes and updates.
  • Involve team members in discussions to improve processes.
  • Maintain local driver files and coordinate with the Compliance group on centrally maintained driver qualification files.
  • Dispatch outbound drivers with complete load instructions and parameters.
  • Check in drivers and ensure documentation, returns, and credits are processed promptly after route assignments are complete.
  • Ensure equipment maintenance is completed routinely and as needed.
  • Perform other duties as assigned.

About the Company

BJ's Wholesale Club

Membership-based wholesale club retailing diverse goods

BJ's Wholesale Club operates a membership-based warehouse club that sells a wide range of products, including groceries and electronics, to individuals and small businesses. Members pay fees to access lower prices, and products are sold both in-store and online, with private-label brands Wellsley Farms and Berkley Jensen available. The company differentiates itself through its membership model, its private-label brands, bulk-format shopping, and a mix of physical and online shopping with additional services. Its goal is to help members save money and shop conveniently through bulk purchases and member discounts, supported by membership dues, product sales, and services.

Company size
10,001+
Company stage
IPO
Headquarters
Westborough, MA
Founded
1984

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