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Deloitte

Audits companies and advises on tax and technology

ServiceNow Analyst

Enterprise ApplicationsConfirmed live in the last 24 hours
Full-timeAthens, GreeceNo salary listedIn-person

About the Job

Requirements

  • A university degree in Computer Science, Software Engineering, Information Systems, or an equivalent degree, or in a similar technical-scientific discipline such as Mathematics, Physics, Biomedics, or Economics.
  • Zero to two years of relevant experience designing and implementing software-as-a-service solutions.
  • Eagerness to learn ServiceNow configuration and customization, pursue ServiceNow professional certifications, and continuously develop skills.
  • A solid foundation in programming languages including JavaScript, AngularJS, HTML, and CSS.
  • Familiarity with software development lifecycle processes and practices.
  • Strong analytical and problem-solving abilities.
  • Excellent communication and interpersonal skills.
  • Excellent spoken and written English and Greek.
  • A proactive and detail-oriented approach.
  • Military obligations fulfilled where applicable.

Responsibilities

  • Assist in implementing and maintaining ServiceNow modules and third-party integrations under the guidance of more senior team members.
  • Work within multifunctional teams, interact with clients to understand their needs, and build solutions that address them.
  • Review user stories to understand requirements and technical architecture documentation for solutions.
  • Develop knowledge of ServiceNow development practices and best practices across the software development lifecycle.
  • Write JavaScript scripts to implement business logic and improve user experience while ensuring accuracy and reliability.
  • Create technical design documentation, build and configuration documentation, and release notes.
  • Perform unit and end-to-end testing of technical development, and fix related defects until final deployment across sub-production and production environments.
  • Learn and apply ServiceNow development, security, and performance optimization best practices.
  • Collaborate with team members to troubleshoot and resolve technical issues under the mentorship of experienced developers.
  • Gain exposure to ServiceNow integration technologies including REST, SOAP, LDAP, and single sign-on.
  • Participate in training sessions and certifications to enhance ServiceNow expertise and stay updated on platform advancements.

Desired Qualifications

  • Knowledge of communication protocols including HTTP, JSON, and application programming interfaces.
  • Familiarity with relational databases, including SQL and Oracle.
  • Understanding of cybersecurity concepts.
  • Exposure to ITIL processes.

About the Company

Deloitte

Audits companies and advises on tax and technology

Deloitte audits companies and advises businesses and governments on tax, technology, and risk, and it is one of the Big Four, the world's four largest accounting firms. In 1849 its founder became the first independent auditor of a public company, Britain's Great Western Railway. Its auditors check companies' financial reports for errors and fraud before investors rely on them, while its consultants design strategy, install business software, and defend clients against cyberattacks. Clients pay fees for each audit or project, and each country's Deloitte firm is a separate business owned by its local partners. Deloitte was founded in London in 1845 and is based in New York.

Company size
10,001+
Company stage
Late Stage VC
Total funding
$17.1M
Headquarters
New York, NY
Founded
1845

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