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Sonepar

Global B2B distributor of electrical equipment

Représentant - E, Des ventes interne

Account ExecutiveUpdated on Nov 14
Full-timeTerrebonne, QC, CanadaNo salary listedIn-person

About the Job

Requirements

  • Two years of experience in customer service and sales.
  • A good knowledge of the electrical market.
  • Bilingualism in French and English is required to serve English-speaking customers.

Responsibilities

  • Receive customer calls and provide appropriate information about prices and products, conducting research when needed.
  • Enter customer orders into the system.
  • Follow up with customers on orders in progress.
  • Follow up on corporate requests, analyze reports, and take action.
  • Resolve customer service issues promptly and follow up on their resolution.
  • Proactively suggest associated and/or alternative products when necessary.
  • Maintain up-to-date technical knowledge of products.

Desired Qualifications

  • A DEP in electricity and/or training in sales is an asset.

About the Company

Sonepar

Global B2B distributor of electrical equipment

Sonepar operates as an independent, family-owned global distributor of electrical equipment, solutions, and services for business customers. It runs an omnichannel network across 40 countries, with a dense network of brands and 45,000 associates delivering products to the building, industry, and energy markets. Customers access a mix of physical locations, online channels, and support services to source electrical products and sustainable solutions, backed by logistics and expert help. Compared with competitors, Sonepar holds its status as a leading B-to-B distributor through its large-scale global reach, many brands, and a clear transformation to simplify customer purchases via an omnichannel experience while focusing on sustainability. Its goal is to accelerate the world’s electrification and Power Progress for Future Generations through reliable supply, tailored solutions, and responsible operations.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Paris, France
Founded
1969

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