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Wolters Kluwer

Offers professional information, software, and services

Sales Programs Associate Director

Sales OperationsUpdated on Nov 7
Full-time

About the Job

Requirements

  • A bachelor's degree is required.
  • At least 8 years of experience in Sales Programs, Sales Strategy, Revenue Operations, Sales Operations, Business Development, Demand Generation, Field Marketing, or Sales Enablement.
  • Demonstrated experience designing and leading strategic sales programs that drive measurable pipeline and revenue growth.
  • Ability to influence senior sales leaders and executive stakeholders.
  • Strong understanding of B2B sales processes, go-to-market strategy, and revenue generation.
  • Experience with Salesforce, Power BI, CRM analytics platforms, and sales technology ecosystems.

Responsibilities

  • Develop and execute sales program strategies that drive pipeline creation, accelerate deal progression, and improve revenue performance.
  • Partner with senior Sales Leaders to identify business priorities, performance gaps, growth opportunities, and strategic initiatives.
  • Establish program objectives, success metrics, governance structures, communication plans, and operating rhythms.
  • Lead a portfolio of sales programs across multiple regions, business units, products, or customer segments.
  • Translate strategic business goals into scalable sales plays and actionable field initiatives.
  • Ensure alignment between sales programs and broader commercial, revenue, and go-to-market strategies.
  • Lead analysis of pipeline health, sales productivity, conversion trends, territory performance, and growth opportunities.
  • Develop targeted initiatives focused on pipeline generation, account penetration, customer expansion, and opportunity acceleration.
  • Own the measurement of program performance against pipeline generated and influenced, opportunity progression, conversion, annual contract value, win rate, seller adoption, and productivity outcomes.
  • Assess overall business and pipeline health, lead root-cause analysis of performance gaps, and partner with Sales Leadership to define recovery strategies and prioritize the highest-impact growth opportunities.
  • Serve as a trusted advisor to regional and senior sales leadership teams.
  • Participate in business reviews, forecasting discussions, and strategic planning sessions.
  • Recommend sales motions, growth plays, account targeting strategies, and performance improvement initiatives.
  • Support annual and quarterly planning processes by identifying strategic pipeline-generation priorities.
  • Partner closely with Sales Strategy, Revenue Operations, Marketing, Business Development, Enablement, Product Marketing, Customer Success, and Finance.
  • Ensure coordinated execution of sales and marketing initiatives.
  • Lead cross-functional teams responsible for program development, implementation, and measurement.
  • Promote alignment across functions to improve commercial execution and customer outcomes.
  • Scale successful programs and best practices across the organization.
  • Establish governance frameworks to ensure accountability, transparency, and effective execution.
  • Define stakeholder ownership, timelines, milestones, reporting requirements, and escalation processes.
  • Oversee program adoption, seller engagement, and change management activities.
  • Evaluate program effectiveness and identify opportunities to improve execution and business impact.
  • Drive a culture of continuous improvement, experimentation, innovation, and operational excellence.
  • Lead, mentor, and develop Sales Programs Managers, Analysts, and project teams.
  • Provide coaching and strategic direction to ensure high-quality program execution.
  • Foster collaboration, accountability, and professional development across the function.
  • Build organizational capabilities and scalable program management practices.

About the Company

Wolters Kluwer

Offers professional information, software, and services

Wolters Kluwer is a global provider of professional information, software solutions, and services for professionals in legal, business, tax, accounting, finance, audit, risk, compliance, and healthcare. Its products are offered on a subscription basis and include software tools and access to professional information, plus consulting and one-time reports. The software and information help clients improve financial performance, comply with regulations, and manage ESG and other risk areas; ESG solutions support sustainability goals and risk management. The company integrates software, content, and expert guidance rather than relying on a single product, and it operates in a specialized market with a strong emphasis on regulatory compliance and ethical practices. Wolters Kluwer’s goal is to help customers perform better, stay compliant with evolving rules, and manage risk in a responsible, transparent way.

Company size
10,001+
Company stage
IPO
Headquarters
Alphen aan den Rijn, Netherlands
Founded
1835

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